Location
Cancun - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20735 reviews-
Great price and good service
Overall property was good. It was a great price for all inclusive resort. Choice for vegetarian food is comparatively less and can be improved. Juices are mostly canned and not fresh fruit juices.
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Avoid this hotel
Worst experience ever. Bad food rude staff all useless....I can write a book about this place so not eaven gona start. Local hotel not for tourists avoid this hotel................................................................!
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Great for families!
Nice experience for the price. Hurricane knocked out a lot of the resort activities. Would stay again, especially with grandkids.
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Crown Paradise Cancun
The staff were amazing and so friendly, they did everything they could to give us the best experience. A special shout out to Leon, Carlos and all of the staff at the adult bar on the 8th floor, you made our holiday and we can’t thank you enough for all you did. The breakfast service and the evening drink service was exceptional and you do a fantastic job.
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I would like to go back and relax!
I really wanted to see the color of the sea in Cancun. It was a cloudy day, but I was able to enjoy the wonderful colors of the ocean from my balcony, just as I had heard. Dark indigo, beautiful light blue, and emerald green! We were also able to see the sky at sunrise, making this a place I would definitely like to visit again. The staff were all very attentive and kind, and made us feel very comfortable.