Hotel Promotions
Honeymoon Amenities
Guests celebrating their honeymoon with us will receive a complimentary bottle of sparkling wine and special decoration in the bedroom upon arrival, plus a Welcome letter.

Important information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Marriage Certificate must be present at the arrival with a maximum validity of 45 days after the wedding date.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests from Crown Paradise Golden are allowed to enjoy services at Crown Paradise Club, located next to the hotel.

• Hotel facilities
• 3 meals from open restaurants
• Unlimited domestic and selected imported drinks
• Daily activities
• A la carte dining with previous reservations

Important information: Additional information will be provided by the hotel at check-in. Restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following amenities:

• 4 a-la-carte restaurants and optional buffet breakfast
• 5 bars 
• 2 Snack bars
• Unlimited domestic and selected imported drinks
• Disco Nitro with drinks included until 2am
• Live entertainment, night shows, and interactive games some nights during the week at Club Nitro
• Daily activities: aqua-aerobics, water polo, spinning bicycles, yoga, ping-pong, tennis, volleyball, basketball, bingo, pool table, table games
• Gym
• 2 clay tennis courts and one multi-use court
• Free Wi-Fi service
• All hotel taxes and gratuities

Important information: Additional information will be provided by the hotel at check-in. Some restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 13 Jun 2023 to 19 Dec 2026
Travel Dates: 22 Dec 2023 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bellavista Cafeteria

    International buffet. Open for breakfast, lunch and dinner. Dress Code:  Resort Casual

  • Los Gallos

    A la carte authentic Mexican cuisine.  Open for dinner.  Dress Code:  Resort Casual

  • Paradise
    A la carte Mediterranean cuisine.  Open for dinner.  Reservations required.  Dress code:  Resort Elegant
  • Salvadors
    A la carte Gourmet Cuisine.  Open for dinner. Dress Code: Resort Elegant.
  • The Breeze
    This restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
  • The Grill
    Grill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
  • The Pool Bar
    Offering a wide variety of cocktails, wine & beer.
  • The Pub
    Main bar offering assorted domestic and a selection of imported premium brands
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
    Parasailing
    Water Skiing
    Banana boat rides, this is a third party company located on the beach.
  • Non-Motorized Water Sports
  • Outdoor pool
  • Pool
  • Spa †
  • Tennis court
  • Volleyball
Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Musical & dance Shows
    Contests & Games
Off-Site Attraction
  • Puerto Vallarta downtown
  • Jungle Tours
  • Swim with Dolphins
  • Other Local Attractions
    Boat cruises to local fishing villages ($)
    ATV tours ($)
    horse back riding tours ($)
    City tours ($)
    Fishing tours ($)
    prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8545 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not as nice as the website pictures

    First I want to thank the staff,Danny,Carlos and Yolanda are so helpful. Been going here for many years and every year they say they will fix things. They seem to overbook and some people get put in rooms they did not book. I'm thinking the problems they have there fall on the owner. To each their own but when I go on vacation I really do expect to have hot showers and air conditioning. The stink of sewage in the bathrooms should have been fixed years ago.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    a so - so week

    This was week #16 since 2001. Spent close to $100 in tips. By far the poorest service ever. Not sure if there will be a 17th week

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful views

    Located right on the ocean and only 10 minutes from the airport. Quick cab service that was readily available at all hours. The rooms are a bit outdated and could use some upgrades but overall decent facility for the price. Really appreciated the variety of restaurants and exceptional food. The Bellavista buffet had the most authentic Mexican food options. Staff at the on site spa were great. I had 2 massages and a facial and was pleased with both. If you don’t mind vendors trying to sell you things while on the beach, this is a perfect place for you!

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not as bad as reviews say. Very nice location

    Ulises has helped out as much and as best he could. Staff overall were attentive and friendly. Sadly our bathroom smelled like sewage most of the trip. Food was good, great restaurants. Great location close to the airport. Very friendly staff.

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing stay

    Older hotel. Service was great. Hotel looks to be improving every year. Roof top pool was great. Could use some updates on plumbing and water pressure. Great beach area.

    Feb 15, 2025
Hotel Advisories
  • AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
  • AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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