A city of great conquests and conquistadors wait for you in the magical Colombian Caribbean. We open the doors to a strategic hotel tower located facing the renowned ‘Bocagrande’ beaches, overlooking the Cartagena Bay and combining the modern city with the majestic colonial city. Fun and enjoyment are guaranteed in a Caribbean and Cosmopolitan corner, loaded with history that will infuse you with its everyday tropical and “Garcia-Marquezian” reality.
Location
Beach{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2467 reviews-
The worst Experience! Old hotel
The worst experience. If I had a zero I would give it a zero. The facilities are old, and they never give it maintenance. It's horrible. The keys are old, old, and they only give you one key. The air conditioning was damaged. If you come from abroad there are many better options. The food is very average, nothing special. There is a lot of noise, and the lobby is always full. I will never go back.
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Don’t expect to get a room until night
Worst hotel, long lines, they do not respect check in times so you wont get a room any time close to the check in, pools are overcrowded and there are not enough seats. If you are an international travel please stay away from this place, else you’ll spend precious time trying to get basic amenities and waste precious vacation time not to mention your patience.
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Not What You Think
First it is NOT on beach it is across from beach and hotel looks like a resort from outside but once inside you will see it is an old outdated hotel with small rooms and you hear everything from outside. There is no security in your room other than a latch over your door there is no deadbolt or anything. You can't control your air conditioning it is central. Staff is not hospitable and if you don't speak Spanish your in trouble cause there is no English and pool is very small and area is not clean. I highly suggest that you don't stay here.
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Excellent thread and a great service
One of by best experience ever, the hotel is great and everything is worth. The pool, the service and the people who work there is great always trying to help you. We had a room with and excellent views. The restaurants were delicious and the beach was beautiful
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Surprised
The beds were comfortable. Rated 4.5. Staff was excellent and friendly. Even though I could not speak Spanish and most of them could not speak English, they made every effort to help accommodate me if they could including directions drinks service etc. my rating for friendliness and effort 5. Check in horrible. People some to arrive in droves at a time due to plane arrivals bus arrivals all inclusive packages in general. The issue is not enough space or staff for large group arrivals. Understand you are in hotel alley and space is limited. My rating for check in and out 1 but not staff fault only due to large groups all at once. Food not great but not bad. Limited choices but if you leave hungry it’s your own fault. Plenty of food and people serving or cleaning up. Food rating 3 food employees 5. Location 4. Beach 2. Our 3 day stay was tolerable and enjoyable. Our expections were lower due to reviews and expect much. Our experience was much better however mostly due to staff friendliness.