Resort Details

OnSite Dining
  • Various Lounges/Bars
    Banana Cabana - Drinks and snacks poolside.
  • Various Restaurants
    Grab and Go - Rise early for freshly baked pastries. Later in the day, stop by for fresh fruit and ice cream novelties.

    Old Port Royale Food Court - Choose from a variety of options at one of the 4 food outlets, serving such favorites as hamburgers, pizza, pasta and broiled specialties.

    Montego's Deli - Daily specialties range from pancakes and French toast to soups, deli-style sandwiches and Philly cheese steaks. For a treat, try the New York-style cheesecake.

    Shutter at Old Port Royale - Pineapple-marinated jerk chicken, Island wings and other American fare with tropical twists are created in the open kitchen at this Caribbean-inspired restaurant.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Shopping mall†
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
    Pontoon boats
    Canopy boats
    Sea Raycer boats by Sea Ray
  • Non-Motorized Water Sports †
    Sailboats
    Canoes
    Pedal boats
  • Pool
    There are 7 pools on site. 6 of these pools are located in each of the villages throughout the property. The main pool complex (Fuentes del Morro pool) is located at Old Port Royale is a swashbuckling aquatic adventure themed like a colonial Spanish fortress, Fuentes del Morro Fort. The pool features zero-depth-entry, water cannons, two 12-person spas and 2 water slides—including an 82-foot-long slide that zips through the inside of the fort. The adjacent children's water play area includes squirt hoses, a large bucket that pours water from above and 3 additional waters slides.
Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
Off-Site Attraction
  • Disney's Animal Kingdom® Theme Park
  • Disney's Hollywood Studios® Theme Park
  • Epcot® Theme Park
  • Magic Kingdom® Theme Park
  • Other Local Attractions
    Disney's Blizzard Beach® Water Park
    Disney's Typhoon Lagoon® Water Park
    Downtown Disney®
    Disney's Wide World of Sports® Complex

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9243 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very nice property, easy access to the Skyliner, and offered early access to the park.

    We stayed here for four nights. The check-in process was great and the staff was very friendly and well informed. They took extra time to make sure we knew about our different options, how the wristbands worked and answered any questions we had. The grounds were beautiful and well maintained, the restaurants and stores were very good, and the room was large and located only a five minute walk from the Skyliner to Epcot. We took the Skyliner to Epcot the first day, then the bus to Animal Kingdom the morning of the second day and then back to Epcot via bus, and on the third day we took the bus to the Magic Kingdom and again back to Epcot late afternoon. The Skyliner is very convenient, with either short-lines or long lines that moved very quickly (especially at the end of the evening’s light show where hundreds of people are heading home at the same time), and the buses were frequent and well run – we never waited more than ten minutes for a ride. This was crucial since we wanted to make use of the early access which necessitated getting up early which would have been wasted if we were waiting for a bus. We ate at Sebastian’s Bistro one night where the spice necklace salad was delicious as was the oven-roasted chicken with tamarind bbq sauce, and the mojo pork with mango sambal. The staff was very friendly and explained what we were getting for our taste of the Caribbean menu for $39. We bought breakfast stuff at the resort store to eat in our room – cereal, fruit, and yogurt. The bellhops picked up our luggage and stored if for a couple hours on our last day so we could see more of the park before our ride to the airport – very friendly and efficient.

    Dec 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gets Better With Every Visit!

    We have stayed at this hotel three times now and have enjoyed it more and more with each visit. Had a 5th sleeper room the the Trinidad section and was our favorite yet. We enjoy all the food and beverages at this place. Joffrey's at the Skyliner is always great. And, walking to the Skyliner is delightful and a great way to either get you pumped for a day at the parks or wind down from a full day there. Definitely recommend and we love staying here. Yes, you pay Disney prices and yes - it's not fancy - but it's fun!

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    I expected more for the cost

    We stayed in in the Jamaica section of the resort. I think the rooms had been updated, (we had a total of 3 rooms next to each other). The rooms had tiled floors in the bathroom area and a laminate in the sleeping area. The curtains had a retro vibe, if you looked closely, the raindrops randomly were mouse ears. A small safe for valuables was available, but it was very small, anything larger than a Kkndle would be a challenge. A dorm size refrigerator was nice as we could take cold drinks and snacks into the park. We usually made sandwiches at the room as a mid afternoon/late night snack. It was a walk to the lobby, so if someone in your group has mobility issues, address when making reservations. We stayed 3 nights, the rooms were serviced every other day, not daily. For the cost, I expect my bed to be made and fresh paper coffee cups delivered daily. Also more than 2 tea bags. My husband said the coffee tasted like wster, even when he used 2 pods. Maybe its a woman thing, but seriously, 1-ply toilet paper? Come on, we are only use twice as much, if not more. In the fast service restaurant I asked the cashiers about a preference on their sandwich selection. She frowned, saying she liked items from the dinner menu instead. I had the pulled pork sandwich with mango sauce. It was good, service was fairly quick. I will say the lifeguards kept a great eye on the grandkids while swimming.

    Nov 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Clean and cool

    We stayed at the Aruba section that was right beside the riviera skyliner entrance. It was awesome to go get dinner at Epcot. The room was spacious and very clean. The ac worked perfectly.

    Nov 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Brilliant!

    Really great resort, theming excellent, food on side very good. The staff did this dance/ music thing in the main hallway for people walking through which was a lot of fun. Very high quality resort, obviously when comparing Disney to other places Disney is much higher but even for a Disney resort vs other Disney resorts, this ranks very high up on theme and vibes!

    Sep 30, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.

    Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.

    Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.

    Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.

    Room Taxes - Room taxes are included in the vacation price.

    As to Disney artwork, logos and properties: ©Disney

  • Pet Policy : Pets Not Allowed

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