Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1765 reviews
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Apr 26, 2025Worse Anniversary ever
One of the worst experiences I have ever had. Poor service, resort was dirty and run down, staff had poor attitude not willing to help. Bar tenders were slow would look right through you not fix the drinks you order but something different. Room service took more than 3 hrs and then it was delivered cold and wrong items. Do not recommend visiting this resort.
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Apr 25, 2025Great time
Odeisy at Il Mare was amazing as was our butler Randy. We were here one other time and this time was so much better. They took care of everything we needed and gave great advice I could not recommend them more. I was reluctant after our last stay but happy we choose to return.
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Apr 25, 2025Do Not Recommend
Sigh, I had higher expectations for this resort. We had a continuously running toilet and dripping shower. We also did not have any washcloths when we arrived and had to almost beg to get them. We requested additional washcloths and was told there wasn't enough available. I was also highly disappointed in the food. The quality was extremely poor and not a good variety of options. The Italian restaurant had the best food of all of the options. On the positive side, the wedding venue was beautiful and the pools were nice. The beach was pretty rocky and small though.
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Apr 24, 2025
Not a great experience
Bathrooms were not clean; service everywhere was so slow; no vegetarian food; took a million years to even get one coffee; rooms were not clean at all - very basic, asked for ocean view and had a big tree in the middle of the balcony - when asked for help with a taxi - no one was available
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Apr 23, 2025Dreams covered just about everything!
Great area and lovely hotel. Especially liked the ocean view room. Staff helpful with taxi service. Entertainment staff top notch. Food was excellent, limited wines though. Lots of fish just off the beach so take your snorkel. There are family activities or its a great place just to hang out.
- AdvisoryPlease note this property no longer has an executive floor.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.