Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 19 Aug 2025 onwards
Travel Dates: 19 Aug 2025 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Perks- In-room sparkling wine breakfast, 25% spa discount, and complimentary bottle of alcohol.
Guest will receive:-

- One Standard set of amenities
- Welcome letter
- One (1) bottle of wine/sparkling wine, rum, or tequila (per room/per stay)
- 25% discount on Spa Services (one per person/per stay)
- One (1) in-room family breakfast or breakfast with sparkling wine (per room/per stay)

Additional Terms and Conditions:
Type of wine/spirit bottle provided is at hotel discretion. 
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products.
Any Spa Service or discounts that state valid per person/per stay are limited to a max of two (2) adults per room.
Discounted amenities and services cannot be combined with other discounts or special offers on property.
All amenities are subject to availability.
Additional restrictions may apply on eligible Spa Services. 
All services should be arranged with the concierge after check-in.

Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Sun Kissed Savings discount off Suites/Premium rooms, spa services and one (1) cabana rental.
Discount is already reflected in the rates. Savings percentage and spa services vary by hotel and may not be in place for the entire travel window. One (1) discounted cabana rental per room per day. Blackout dates may apply and vary by hotel. Not combinable with any other discounted rates or promotions unless otherwise advised.
Applicable Dates:
Booking Dates: 01 Oct 2026 to 02 Nov 2026
Travel Dates: 01 Oct 2026 to 20 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 5% off.
Discount already reflected in rates.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 15 Oct 2026 to 18 Nov 2026
Travel Dates: 15 Oct 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Sun Kissed Savings Kids Stay Free.
Kids Stay Free Age (3-12), When sharing room with their parents.
Applicable Dates:
Booking Dates: 01 Oct 2026 to 02 Nov 2026
Travel Dates: 01 Apr 2027 to 20 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.
Unlimited -Luxury Inclusions program includes the following amenities: 

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities

Applicable Dates:
Booking Dates: 09 Oct 2023 onwards
Travel Dates: 09 Oct 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
  • Personalized check-in and check-out 
  • Special concierge service
  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Upgraded mini-bar 
  • Upgraded bath amenities
  • Pillow menu
  • Private Preferred Club Lounge 
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors
  • Exclusive spa privileges

Applicable Dates:
Booking Dates: 09 Oct 2023 onwards
Travel Dates: 09 Oct 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Sun Kissed Savings up to 25% off.
Discount is already reflected in the rates.
Applicable Dates:
Booking Dates: 01 Oct 2026 to 02 Nov 2026
Travel Dates: 01 Oct 2026 to 20 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
AAA Four Diamond Award.
Applicable Dates:
Booking Dates: 22 Jul 2025 to 31 Dec 2050
Travel Dates: 22 Jul 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    Barracuda 

    Manatees 
    • Swim-up bar with all international drinks & cocktails

    Rendezvous
    • Enjoy drinks at our delightful lobby bar

    Sugar Reef 
    • Swim-up bar serving refreshing top-shelf drinks in the pool
    • Adults only

    Desires 
    • Disco Bar with the best music place to enjoy nightlife
  • Various Restaurants

    Barefoot Grill 

    Grilled favorites

    Coco Café 

    Coffee and snack bar

    Dolce

    Ice cream parlor 

    El Patio 

    À la carte restaurant offering authentic Mexican cuisine for dinner. 

    Meraki 

    À la carte Mediterranean-Asian delicacies for dinner.

    Oceana 

    Featuring lunch (Preferred Club only) and dinner menus with fresh seafood 

    Portofino 

    Tuscan-Italian gourmet dining served à la carte

    Adults-Only 

    World Café

    A buffet-style restaurant serving local and international specialty items and classics

Room Type
  • Junior Suite Ocean View
    Bedding: 1 King Bed

    Occupancy Limit: Max Adult 3, Max Child 1, Total 4

    Dimensions:  549 ft2/51 m2
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Deluxe Junior Suite Ocean View
    Bedding: 1 King Bed

    Occupancy Limit: Max Adult 3, Max Child 1, Total 4

    Dimensions:  549 ft2/51 m2
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Junior Suite Swimout
    Bedding: 1 King Bed

    Occupancy Limit: Max Adult 3, Max Child 1, Total 4

    Dimensions:  587 ft2/55 m2
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Junior Suite Swimout
    Bedding: 1 King Bed

    Occupancy Limit: Max Adult 3, Max Child 1, Total 4

    Dimensions:  587 ft2/55 m2
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Junior Suite Ocean Front
    Bedding: 1 King Bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 3, Max Child 1, Total 4

    Dimensions:  620 ft2/58 m2

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Premium Ocean Front
    Bedding: 1 King Bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Max Child 0, Total 2

    Dimensions:  620 ft2/58 m2

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Premium Swimout
    Bedding: 1 King Bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Max Child 0, Total 2

    Dimensions:  620 ft2/58 m2

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Master Suite Ocean Front
    Bedding: 1 King Bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 3, Max Child 1, Total 4

    Dimensions:  1,364 ft2/127 m2

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Premium Master Suite Swimout
    Bedding: 1 King Bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.


    Occupancy Limit: Max Adult 2, Max Child 0, Total 2

    Dimensions:  1,200 ft2/112 m2

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Club Premium Master Suite Ocean Front
    Bedding: 1 King Bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.


    Occupancy Limit: Max Adult 2, Max Child 0, Total 2

    Dimensions:  1118 ft2/104 m2

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 

    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Run of the House
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Deluxe Suite Ocean View King
    Bedding: 1 King size bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Junior Suite Ocean View King
    Bedding: 1 King size bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Deluxe Junior Suite Ocean View King
    Bedding: 1 King size bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Junior Suite Swimout King
    Bedding: 1 King size bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Swimout King
    Bedding: 1 King size bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean Front king
    Bedding: 1 King size bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.


    Occupancy Limit: Max Adult 3, Max Child 2, Total 4

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Club Premium Ocean Front KING Adults Only - 18+
    Preferred Club Premium Ocean Front King Adults Only - 18+

    Bedding: 1 King size bed

    Occupancy Limit: Max Adult 2, Total 2
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Maid service
    • TV
    • Wireless internet connection
  • Preferred Club Master Suite Ocean Front King
    Bedding: 1 King size bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Total 2
    • Air conditioning
    • Bathroom amenities
    • TV
    • Wireless internet connection
  • Deluxe Suite Ocean View DBL
    Bedding: 2 Queen bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Junior Suite Ocean View DBL
    Bedding: 2 Queen bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Deluxe Junior Suite Ocean View DBL
    Bedding: 2 Queen bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Junior Suite Swimout DBL
    Bedding: 2 Queen bed

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Preferred Club Junior Suite Swimout DBL
    Bedding: 2 Queen bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4

    Green fee at Estrella del Mar Golf Course is complimentary when booking a preferred club Premium Ocean Front category or higher for a minimum stay of four nights. This offer includes one green fee per room, per stay. Cart fee is included. Green Fee includes: 24-hour prior reservations are required to play from 7:00 am to 10:00 am. 
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Preferred Club Junior Suite Ocean Front DBL
    Bedding: 1 King size bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 3, Max Child 2, Total 4
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Preferred Club Premium Ocean Front DBL Adults Only – 18+
    Bedding: 2 Queen bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Total 2
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Preferred Club Premium Swimout King Adults Only 18+
    Bedding: 1 King size bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Total 2
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Preferred Club Premium Swimout DBL Adults Only – 18+
    Bedding: 2 Queen bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Total 2
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Preferred Club Premium Master Suite Swimout KING Adults Only – 18+
    Bedding: 1 King size bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Total 2
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • Preferred Club Panoramic Suite Swimout Adults Only – 18+
    Bedding: 1 King Bed

    Bedding requests are not guaranteed. They are based on availability upon check-in.


    Occupancy Limit: Max Adult 2, Max Child 0, Total 2

    Dimensions:  1118 ft2/104 m2
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
  • One Bedroom Presidential Suite Ocean Front Adults Only – 18+
    Bedding: 1 King size bed


    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limit: Max Adult 2, Total 2
    • Air conditioning
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • TV
On-Site Amenities
  • 24-hour front desk*
  • 24-hour room service*
  • Air conditioning*
  • ATM/Cash machine*
  • Babysitting*
  • Car rental desk*
  • Currency exchange*
  • Exercise gym*
  • Golf*
  • Laundry Facilities*
  • 24-hour front desk*
  • 24-hour room service*
  • Air conditioning*
  • ATM/Cash machine*
  • Babysitting*
  • Car rental desk*
  • Currency exchange*
  • Exercise gym*
  • Golf*
  • Laundry Facilities*
  • Luggage service*
  • Medical Facilities Service*
  • Meeting rooms*
  • Pool*
  • Shops and commercial services*
  • Spa*
  • Tour/sightseeing desk*
  • Valet parking*
  • Wi-Fi*
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Children's program *

    Explorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 9:00 am. – 10 p.m.

    The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:

    •Arts & Crafts

    •Playground

    •Indoor game room

    •Storytelling and music

    * Movie Nights

    •Treasure hunts

    •Sandcastle contests

    •Board games and video games

    •Kids stage

    • Weekly campout adventures

    • Cell phones for parental control}

    All Explorer’s Club staff members are certified by the American Red Cross in CPR for children

  • Fishing *
  • Golf *
    From now untul December 31st, 2025, Green Fee at Estrella del Mar Golf Course is complimentary when booking a Preferred Club Junior Suite Swim Out category or higher for a minimum stay of four nights. This offer includes one green fee per person, per stay. Cart fee is included. Green Fee includes: 18 holes, one shared golf cart per round, use of driving range prior to round and 1 bottled water. 24-hour prior reservations are required to play from 7:00 a.m. to 10:00 a.m.
  • Motorized Water Sports *
  • Pool *
    • Adults Pool: Exclusive Access for Preferred Club guests
    • Hot Tub: For use by guests 18+ only with exclusive access for Preferred Club Guests
  • Spa *
  • Teen programs *
    CORE ZONE TEENS CLUB 

    Ages: 13 – 17
    At this fully supervised teen’s program, teens will enjoy the following activities:
    • Arts and crafts
    • Computers with Internet access 
    • Video games 
    • Mini disco 
    • Movie nights
  • Volleyball *
  • Water activities *

* Fees may apply

Experience the “Pearl of Mexico’s Pacific Coast” at Dreams Estrella del Mar Mazatlán Golf & Spa Resort, an all-suiteresort offering the signature Unlimited-Luxury® all-inclusive concept. This hidden oasis offers a prime location just 5.5

miles from Mazatlán International Airport, 35 minutes from the historic downtown and right next to a professional golfcourse. All 358 suites feature luxury amenities and a furnished balcony or terrace, including some suites that offer direct access to a pool. Savor gourmet cuisine and satisfying snacks at eight dining options and sip classic cocktails and signature drinks at five bars and lounges. Spend the day relaxing at the beach or splash with the kids at the on-site waterpark. The kids have their own space at the Explorer’s Club for Kids and Core Zone Teens Club with fun and friendly staff to provide engaging entertainment. Enjoy some “me time” at the world-class Dreams Spa featuring sublime treatments. 

Property Information

Total rooms: 358
Carretera Barron - Isla Piedra Km 10 S/N, Mazatlan, ME, 82267, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2043 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    September 26th

    Great hotel, staff is fabulous, Sandra at breakfast, head chef Manuel, to all the servers, just a great job, very clean place, down side is it is still classed as off season, so things were not completely open, lazy river getting tiled, front stairs as well, and no 24 hr snacks or drinks, but overall really good time

    Oct 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    servers and restaurants

    The Oceana restaurant is the best, the serves are funny, kind, and genuine. We recommend having your servers as Hector and Cesar. By the pool we recommend Hector as your drink server and Jesus, they are the best.

    Oct 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Feelings

    My Comment is director at the Omelette Chef named Sandra , just an Adorable woman with a million dollar Smile , I’ve never felt so welcomed and Pampered, My wife totally fell in love with her and her impeccable cooking and service. An Empoyee I’m Sure your Hotel is Glad to have . as my sincere opinion. Sandra sets the standard as I’ve been to many Hotels. Kudos . Thank you A. Ianuzzi

    Oct 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The most incredible honeymoon experience!!!!

    We came here for our honeymoon, and I genuinely don’t know how to put into words how special the people at this resort made our trip. The resort itself is absolutely stunning, incredibly clean, the food is AMAZING, and there is always something fun to do, but the people are what we will remember most. We tried our best to remember and write down as many names as possible because these people deserve to be recognized!! At the pool: Gregorio from Manatee was such a personable and kind bartender. Jesús and Raúl were our servers by the pool and were constantly checking on us, always with a smile on their faces. They all remembered our orders and preferences and made us feel so taken care of every single day. Nothing but great guys there & at the poolside restaurant!! Sandra from World Café: dreams, PLEASE never move her from that post!! We saw Sandra almost every morning. She works SO fast and is amazing at what she does, but somehow is still one of the kindest and most personable people. She had a smile on her face every single day. My husband speaks English and I speak Spanish, and Sandra always made such an effort to say things in English to him. It warmed both of our hearts. She is truly wonderful. Víctor and Paloma from the shop.. what can we even say about these two… They could have simply been the people working at the shop and ringing us up, but instead they became two of the people we genuinely looked forward to seeing. They were so kind, generous and caring, treated us like family, and would trade stories with us about our lives and families. We loved stopping in, catching up with them and telling them about everything we had been up to that day. They made such an impression on us. And then the restaurants!!! Astor from Portofino, Fernando from Oceana, Héctor from Portofino, Iván from World Café, and Fernando Rodríguez Torres from El Patio.. you were all incredible. Héctor served us many of the days we were there and was AWESOME. Our servers were attentive, kind and personable, and even when they were clearly busy, they still made the time to check on us and talk with us. We were genuinely sad to say goodbye. The managers were also constantly checking on us and making sure everything was going well, which we really appreciated. And THE FOOD!!! Incredible. Some of the restaurants close one or two days throughout the week, which honestly worked out perfectly because it encouraged us to bounce around and try different places. But you really do start craving certain dishes and desserts\!\! it gives you something to look forward to when the restaurant opens again! Because everyone knew we were on our honeymoon, people constantly found little ways to make us feel special. At two different restaurants, our servers surprised us with desserts that said “Happy Honeymoon”. Those small gestures meant so much to us. Héctor at the front desk deserves an extra special mention. He went WAY out of his way to help coordinate a surprise delivery of Happy Honeymoon flowers that a family member had sent us from the US. Words cannot describe how grateful we are for him. What stood out wasn’t just that he helped make it happen, it was how genuinely excited he was FOR us. His joy, kindness, and passion for simply making us smile was something we will never forget Thank you, Héctor ❤️ Miguel from entertainment was SOOO much fun. He ran karaoke and bingo while we were there, along with water aerobics at the pool and other games. He was AWESOME!!! He remembered us by name, was always encouraging, and his happiness was contagious. You cannot be around Miguel and not have fun. We also had an amazing experience at the spa. Amanda and another wonderful woman took such great care of us. Unfortunately, we did not get the other woman’s name, which we feel terrible about\! If we remember it, we will absolutely edit this review to recognize her as well because she deserves to be mentioned. The excursions were also incredibly easy to book and so much fun. One of the things I appreciated most about this resort was how comfortable they made BOTH of us feel. I speak Spanish and my husband speaks English, and not once did it feel like one of us was having a better experience because of the language difference. The staff made everything equally fun for both of us. They joked with us, learned with us, helped my husband with his Spanish, spoke English with him, and genuinely seemed to enjoy getting to know us. I have traveled to a lot of places, and I have never felt so special anywhere else in the world. This place is full of truly amazing people\. We tried our absolute best to mention as many names as we could, but there were so many others whose names we unfortunately didn’t write down. Every single person we interacted with was an absolute gem. We came here on our honeymoon and left knowing this place will always be a special part of our story. We will remember the beautiful resort and the incredible food, of course. but more than anything, we will remember the people who made us feel like family and we cannot wait to see again soon!!! Just go experience it for yourself! We cannot wait to come back!!!

    Oct 06, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Have a great time.

    New hotel, great room. All the staff give great service. I love the restaurant Oceana. I like to mention great service from the waiter “Josue”

    Sep 23, 2026
Hotel Advisories
  • AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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