Resort Details

OnSite Dining
  • Barefoot Grill
    Delicious burgers and hot dogs served poolside.
    Romantic Dining Experience – “not applicable to group bookings”
  • Coco Café
    •Premium coffee, snacks and ice cream booth in a casual and relaxed atmosphere.
    •Late night bites.

    Romantic Dining Experience – “not applicable to group bookings”
  • Oceana
    •À la carte seafood specialties  
    •Outdoor restaurant at the beach area. 
    •Approximate seating capacity: TBD 
    •Dress code: Casual
    Romantic Dining Experience – “not applicable to group bookings”
  • Portofino
    •À la carte gourmet Italian cuisine  
    •Air-conditioned with outdoor seating available.
    •Approximate seating capacity: TBD 
    Romantic Dining Experience – “not applicable to group bookings”
  • Seaside Grill
    •À la carte grilled meats, fish and hamburgers with show cooking.  
    •Approximate seating capacity: TBD 
    •Dress code: Casua
    Romantic Dining Experience – “not applicable to group bookings”
  • Various Bars & Lounges
    Barracuda (Hours : 9 a.m. – 6 p.m.
    •Beach bar 

    Desires Sports bar 
    •Sports bar and night club  
    •Adults-only  

    Rendezvous (Hours : 10 a.m. – 1 a.m.)
    •Lobby Bar  

    Preferred Club Lounge Bar ( Hours: 7 a.m. – 11 p.m. ) 
    •Located at the Preferred Club Lounge Bar and for Preferred Club guests only

    Sugar Reef (Hours :  9 a.m. – 6 p.m.)

    Romantic Dining Experience – “not applicable to group bookings”
  • World Café
    •A buffet-style restaurant serving a variety of international and local specialties.  
    •Air-conditioned with outdoor seating available. 
    •Approximate seating capacity: TBD 
    •Dress code: Casual
    Romantic Dining Experience – “not applicable to group bookings”

    Hours : 6 p.m. – 11 p.m.
On-Site Amenities
  • Beauty shop/salon†
  • Exercise gym†
  • Laundry/Valet service†
  • Locker room†
  • Pool†
  • Room service†
  • Shopping mall†
  • Shuttle to local attractions†
  • Spa†

† Fees may apply

On-Site Recreation
  • Dancing †
  • Fitness center on-site †
  • Pool †
  • Spa †
  • Tennis court †
  • Volleyball †
  • Water activities †
Off-Site Recreation
  • Golf †
    Karibana Golf Course is the only certified TPC course in South America.
  • Scuba diving †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2351 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Miguel is the best!

    Great resort overall! Friendly staff and very helpful! Request Miguel when looking for a taxi from the hotel. He is the absolute best and takes pride in knowing you are having a great experience. Very attentive and will also give you personal tours of the city and recommend the best places to see and go!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    My experience

    Bad food, restaurants were never open, management doesn’t respond to guests requests that were made months in advance. Roaches in the dining room, flies at the buffet, the shows were boring especially the bubble show, silent discounts too late for anyone to participate, karaoke didn’t happen when on the agenda

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    BEWARE OF THIEVES AT THE RECEPTION AREA

    BEWARE!! My bag was stolen with $900 in it within the first hour of our arrival. We never even made it to our room. They would not show us any of the films they had in the front reception area or anywhere! We tried to meet with them several times and they would just make us sit and wait for 45 minutes and we would have to look for someone again and they would say they never saw anything. There are much safer Caribbean island resorts to visit. Try Curacao, St Lucia or Aruba.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family wonderful experience

    Very good experience with a team focused on having a good and quality time for the families, Ari, Kelly and Leidy taken care of our daughter and had a wonderful time in the Explorer Club; all day were different activities and night shows just to have fun :)

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic holiday

    We had a truly delightful experience! The staff was genuinely attentive, and the entertainment was fun and engaging throughout our stay. A special mention to the Explorers Club—Kelly and Michelle were absolutely wonderful: kind, cheerful, and full of energy! Jonathan and Karen also made a great impression with their warmth and professionalism. The food exceeded our expectations: fresh, varied, and authentic—something you don’t always find at an all-inclusive resort. The facilities were perfectly sized—not too big, not too small—which made everything easily accessible and enjoyable. The resort’s proximity to the Ciudad Amurallada, along with the complimentary shuttle service offered twice a day, was a fantastic added convenience.

    Apr 17, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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