Resort Details

OnSite Dining
  • Bar/Lounge

    Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

    Barracuda - Barefoot beach bar with magnificent views

    Desires - Sports bar during the day, disco with live music and dancing at night. 

    Sports bar & Disco (Adult only)

    Sports Bar: Disco (Manatees)

    Rendezvous - Lobby bar

    Showtime - Theater bar (This bar is subject to the entertainment schedule) Open for events only

    Sugar Reef - Located at the pool area

  • Barefoot Grill
    Casual grilled favorites served poolside
  • Bluewater Grill
    Steakhouse. Outdoor seating available.
  • Bordeaux

    Elegant French cuisine. For Adults only (minimum age of 16 years old)

  • Coco Cafe / Dolce Ice Cream Parlor

    Open 24 hours

    - Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center

    - Delicious ice cream with a variety of flavors

    - Dress Code: Casual

  • El Patio
    À la carte Mexican food served in a friendly atmosphere with traditional dishes
  • Himitsu

    À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.

    Hibachi tables for show cooking, under reservation with Concierge.

    - A la carte Pan-Asian cuisine with Japanese specialties.

    Teppanyaki/Hibachi Experience - Live show cooking.

    Specialized chefs prepare your meal in front of you with theatrical techniques and impressive culinary skills.

    Interactive and entertaining experience, ideal for families and groups. Approximate seating capacity: 130

    *Teppanyaki/Hibachi tables require advance reservation with concierge due to high demand. We recommend booking at check-in. Subject to availability.

  • Oceana

    - A la carte breakfast and Seafood specialty for dinner

    - Daily a la carte breakfast available for Preferred Club guests

  • Portofino

    À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • World Cafe

    A buffet-style restaurant serving international specialty items and classics

    - Late night bites available

    - Approximate seating capacity: 288

    - Dress Code: Casual

On-Site Amenities
  • Accessible rooms†
  • All-inclusive meal plan
  • Babysitting†
  • Business center†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf,Offsite†
  • Laundry/Valet service†
  • Meeting rooms†
  • Accessible rooms†
  • All-inclusive meal plan
  • Babysitting†
  • Business center†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf, Offsite†
  • Laundry/Valet service†
  • Meeting rooms†
  • Pool
  • Tour/sightseeing desk†
  • Water sports†
  • Wireless internet connection in public areas†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's program
    Explorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 12 p.m. – 8 p.m.
    Core Zone for Teens is for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.
    *Adults are allowed access when accompanying their children.
    The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
    •Arts & Crafts
    •Playground
    •Indoor game room
    •Storytelling and music
    •Treasure hunts
    •Sandcastle contests
    •Board games and video games
    •Kids stage
    •Light snacks area for kids

  • Fitness center on-site †
    *Please Note: Reservation is required, please confirm directly with the resort. Hours may vary.
  • General †

    Unique Experiences:
    •Tequila tasting
    •Shopping
    •Cooking classes
    •Chef Table Gourmet Experience*
    •Cocktail lessons
    •Spanish Lessons

    *Additional costs may apply

    Access to private Preferred Club Lounge -

    Oceana

    Portofino

    Bluewater Grill - Exclusive to Preferred club.

  • Kayaking †
    There is a nominal charge added for activity to protect and preserve our beautiful environment to Kayak Tour.
  • Pool †
    Four swimming pools: main pool, activities pool, children’s splash pool, adults-only pool. Exclusive Adults.
    Exclusive pool for Preferred Club members.

    The family pool is now the pool that includes Manatees swim-up bar.
  • Snorkeling †
    There is a nominal charge added for activity to protect and preserve our beautiful environment to Snorkeling.
  • Spa †
    Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

    There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin
  • Teen programs
    Core Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
    The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
    each other and chill out, while enjoying a variety of board games, video games and activities:
    •Social events including disco mixers
    •Snack bar with non-alcoholic drinks and snacks
    •Video games: Xbox 360®, Wii® and Play Station®
    •Ping-pong
    •Billiard
    •Air Hockey
    •Football table
    •Adults are allowed when accompanying their children
  • Tennis court †
    Coming soon in April 2020.

  • Water activities †
    -Non-motorized water sports
    -Introductory scuba lessons in the pool
    -Water volleyball
    -Scuba diving (Additional fee)

    Following amenities are coming in April 2020:
    Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.
Off-Site Recreation
  • Golf †
  • Rock climbing †
Off-Site Attraction
  • Xel-Ha
    Enjoy aquatic adventures in natural lagoons and caves while learning about ancient Mayan culture.
  • Xcaret
    Learn about Mayan culture and enjoy family activities at this ecological/archeological theme park.
  • Chichen Itza
    One of the most impressive Mayan Ruins, named one of the new 7 wonders of the world.
  • Coba
    The Mayan ruins of Cobá are located deep in the jungle, boasting the tallest pyramid in the Yucatan peninsula.
  • Tulum Mayan Ruins
    These ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.
  • Isla Mujeres
    This relaxing island, accessible by ferry, is a great place to visit as a day trip from Cancun.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5522 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stay at dreams nature here is some facts about it.

    We had an amazing stay at dreams natura. There are many activities all day long and many great amenities. One amazing thing about it is that there are no people trying to sell you stuff at all at the beach. There is many great things for the kids including waterslides, lazy river, pool, and a zipline. But You do have to be 80 lbs to go on the zipline. There is also some great free babysitting. One thing is though that no Ubers come out to take you to places. But there is other businesses that will take you to town and on the way back you can can take a taxi. Would recommend Dreams natura😄💯👙☀️ The dreams natura is great. There’s lots of fun activities every day and is great for kids. I would recommend getting preferred, there is amazing features. .

    Feb 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience for the whole family.

    Just finished a one week stay here with my family which included a 5 year old and an almost 2 year old and we had a wonderful time. This was my first experience at an all inclusive and I was very impressed with the quality of the amenities and service. The staff is all so friendly and great with kids, especially Santiago and Luis in the World Cafe who served us at breakfast in the mornings and were so kind with my young nephews. We also enjoyed the restaurants and had the opportunity to dine at Oceana (shoutout to Juan for taking great care of us on our last night), the Italian restaurant, and Himitsu both for hibachi and the regular menu. We enjoyed all our meals and the little grill by the pool for lunch has delicious quesadillas and burgers! We also had a lot of fun with the activities and performances we attended and so did the kids. We did one excursion to Chichen Itza and a cenote and had a wonderful tour guide. My nephews also loved the Mayan drummer who played at the outdoor market. My 5 year old nephew said it was his favorite holiday he’s ever been on. We would definitely consider returning for a repeat visit.

    Feb 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The entertainment team

    Samantha and Ana and Alejandro from the entertainment team made our vacation so much more fun with tequila tasting and pizza making! Great interactions very pleasant and fun

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pizzaaaaaaaaa

    So much fun at the Pizza lessons with Samantha from Entertainment and Chef Anna! Kids loved it.

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Zumba Class was awesome!

    Zumba class with Miguel Didi and Jessica was amazing! The shows and the pools were spectacular. My family have had an amazing trip thus far and it’s only day 3 of 7

    Feb 03, 2026
General Policy
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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