Resort Details
- Bars- The Sand Bar, Beach bar.- Sea Legs, Swim-up bar.- The Grotto, Pool bar- Mermaid, Main pool bar.- Currents, Lazy River bar.- Zen, Spa juice bar.- Spin, Sports bar and discotheque.- Interlude, Lobby bar.- The Limelight, Theater bar.- Preferred Club Bar, Exclusive for Preferred Club guests.- Hideaway, Preferred Club beach bar.- The Zone, Teens ages 13 to 17 years.- Crazy Straws, Kids ages 3 to 12 years.
- DolceThis quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere.
- Fusion Nikkei CuisineModern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.
(Fusion is temporarily unavailable )
- Gaucho GrillContemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side
- L'EtoileAdults-only restaurant (13 years or older)
Fine French cuisine and signature chef creations.
- MarisFresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only.
- MezesGourmet Mediterranean fare in a Moroccan inspired ambiance.
- That's a WrapBright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.
- TidesSnacks, hamburgers and hot dogs served poolside with indoor and outdoor seating.
- Tres ColoresSavor Mexican a la carte fare in a traditional, elegant Mexican ambiance.
- World CafeA vast buffet specializing in local and international cuisine, with several themed stations.
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- COVID test onsite
- Currency exchange†
- Elevators†
- Exercise gym†
- Hair dryer†
- Ironing board†
- Kitchenette†
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Restaurant†
- Room service†
- Safe deposit box†
- Spa†
- Whirlpool†
- Guests for Dreams of Love and Dreams Ultimate to 20.
† Fees may apply
- Archery
- Beach
- Children's pool
- Children's program †• Explorer’s Club for Kids• Core Zone Teens Club
- Fitness center on-site †
- GeneralHorse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
- Golf †
- Kayaking
- Snorkeling
- Spa †For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
- Volleyball
- Water activities †
- Whirlpool
- Tennis court †Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8895 reviews
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Dec 16, 2025Globalist review: So great, I had to write a review while on another vacation a year later!
As staunch Hyatt Ultra Fans and Globalists—logging over 150 nights with the brand last year alone—we came to Dreams Playa Mujeres with extremely high expectations, and this resort not only met them but beautifully exceeded them. Our October 2024 stay was a truly exceptional experience that elevated the "all-inclusive" model to a luxury standard. While the resort's stunning pools and pristine beachfront provided the perfect backdrop for relaxation, it was the top-notch food, service, and cabana experience that truly set this vacation apart and solidified our faith in the AMR Collection merging into the World of Hyatt family. Every meal was a culinary delight, from the perfectly executed French cuisine at L'Étoile to the fresh, daily ceviche selections. The all-inclusive dining felt genuinely premium, with no detail overlooked, demonstrating why Dreams is a standout in the luxury category. We were particularly grateful for the luxurious private cabana, which was always immaculate, stocked, and provided the perfect sanctuary to enjoy the sun in style. The freaking location next to the club was clutchhhh. The service, however, was the heart of the resort's excellence, personified by the incredible staff. Our personal concierge, Eric, was an absolute superstar. He ensured every aspect of our stay, from dinner reservations to daily activity planning, was seamless and stress-free, handling every request with professionalism and a genuine smile that made us feel prioritized even among fellow Globalists. In the Club Lounge, bartenders Joel and Herberth were legends, tirelessly putting up with our group's enthusiastic requests with patience and good humor, expertly crafting perfect cocktails and making us feel like true VIPs every evening. Their dedication made the lounge the undisputed highlight of our nights and truly exemplified the premium service expected by loyal guests. Finally, the entertainment team elevated the energy of the entire resort without being intrusive. Eduardo in particular stood out, bringing infectious energy to every activity, from pool volleyball to the spectacular evening shows. His enthusiasm encouraged participation and created a fun, memorable atmosphere for all the guests. Between the fantastic food, the unparalleled comfort of our cabana, and the dedicated efforts of team members like Eric, Joel, Herberth, and Eduardo, our October getaway at Dreams Playa Mujeres was nothing short of paradise. For any fellow Hyatt Globalists wondering if the Dreams brand meets the bar—rest assured, it does. We are already planning our return trip while on another trip is a different part of Mexico!
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Dec 16, 2025
Juan was great!
Dreams is a beautiful resort in Cancun. The food was delicious and the staff were wonderful. My favorite of all was a bell boy named Juan. He greeted us with a big smile and fabulous personality that set the tone for our entire visit!
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Dec 15, 2025
Best vacation ever.
Every employee has been extremely helpful, cheerful, and respectful. The grounds are immaculate and the food delicious.
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Dec 15, 2025
Perfect for our large family
beautiful beach, food was excellent, pools were never crowded and could always get a chair. Served freshly squeezed OJ every morning at the breakfast buffet.
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Dec 14, 2025
Perfect winter getaway.
Very large property with plenty of room to spread out. A different pool view everyday if you want. The cabanas for the preferred guests on the beach are perfect for reading a book and taking a breezy siesta. The room has an incredible view and the staff is very friendly. Juan the baggage bellman is top notch customer service.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.