Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies. 
Applicable Dates:
Booking Dates: 13 Mar 2020 onwards
Travel Dates: 13 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited-Luxury Inclusions!

UNLIMITED - LUXURY® INCLUSIONS

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Applicable Dates:
Booking Dates: 01 Nov 2018 onwards
Travel Dates: 01 Nov 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grille
    Delicious grilled favorites are served beachside.
  • Bordeaux

    This restaurant is for Adults Only.

    Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.

  • Coco Café
    Premium coffee & snacks in a casual and relaxed atmosphere. 

    Late Night Bites served.
  • El Patio
    A la carte restaurant offering authentic Mexican cuisine

  • Himitsu
    A la carte restaurant specializing in Pan-Asian cuisine.

  • Oceana
    Variety of fresh grilled local and international seafood specialties served a la carte.
    Approximate seating capacity: 82
  • Portofino
    Recently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill

    A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
    • Located by the beach 

    • Preferred Club guests only for breakfast & lunch, open to all guests for dinner 

    • Approximate seating capacity: 60 

  • Various Lounges/Bars

    - Barracuda

    - Desires (temporarily closed)

    - Manatees 

    - Rendezvous

    - Revive 

    - Sugar Reef 

  • World Cafe
    A newly renovated, buffet-style restaurant serving local and international specialty items and classics. 
    Approximate seating capacity: 202
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Health club†
  • Laundry/Valet service†
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Health club†
  • Laundry/Valet service†
  • Nightclub†
  • Outdoor pool
  • Pool
  • Restaurant†
  • Spa†
  • Water sports†

† Fees may apply

On-Site Recreation
  • Bike rental
  • Billiards
  • Bocce court
  • Children's program
    Explorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Outdoor pool
    3 outdoor swimming pools
  • Pool †
    Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
  • Spa †

    DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.

    Spa facilities include:
    - Massage and body treatments cabins 

    - Relaxing, aromatherapy and sport massages

    - Reflexology
    - Main hydrotherapy area
    - Cold plunges
    - Outdoor cascading whirlpool
    - Exfoliation treatments
    - Facials
    - Bathrobes, towels and slippers
    - Yoga classes
    - Steam room and dry sauna
    - Hair and beauty salon, manicures and pedicures
    - Elegant locker, vanity and dressing areas
    - Shampoo, body gel, body cream, deodorant
    - Main lounge for men and women
    - Spa boutique

  • Volleyball
  • Windsurfing †
Off-Site Recreation
  • Golf †
    Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 13205 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not a 5 star experience

    This resort is a wedding factory and not a 5 star experience at all - the beach was awful - be warned! This was the worst all inclusive I have yet to stay at. Restaurant situation was a nightmare , rooms were outdated, resort activities were none existent. Terrible experience overall.

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible food! Stay away!

    This was a very disappointing trip. The hotel service was good but the food and room were not strong experience. Please do not go if you care about what you eat. It was like eating on the kids menu for 3 days. Often times the food was over cooked. We went for a wedding and even the wedding dinner was subpar. Most people did not eat. Thank God for the dinner rolls!

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    The hotel facilities and rooms are beautiful and kept clean and fresh. The staff are lovely and everyone at the resort did their best to make sure we had everything we needed. The pool area is very busy with loud music and multiple bars and places to eat so it's hard to fully relax there but still a lovely pool area. The beach is much quieter. We had our own plunge pool at our room which was really worth getting and was a nice place to relax away from the busy pool area. I really felt rested and cared for but the resort definitely makes its money back by serving low quality food and drink. The drinks can be watery and taste cheap. The food sometimes is stale, dry and feels like it's being constantly reheated. The best dinner we had was in the french restaurant which we really enjoyed. The breakfast buffet is good too but the lunch and dinner buffet is low quality. I did love my stay but I felt like I wasn't being given my money's worth in food and drink quality which was a shame.

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Bordeaux Restaurant Excelente! OUTSTANDING!!

    The food was delicious and the service was OUTSTANDING! Big shout out to our super attentive servers Gabriel and Roberto. Also, to the Manager Eduardo and our Hostess Tais…..WHAT A TEAM! You amigos are the BEST! Every item we ordered was delicious and…..but the desert…..OMG!…. Crazy good…..THANK YOU, Roberto. If you go to this great resort, dinner at Bordeaux is a MUST!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams Rivera Canun Easter Week Getaway

    We had a fantastic time, great pools, amazing restaurants and a good gym (needs a Zwift Ride). We did not try the spa, too busy. Santiago and Israel (our day time waiters of choice) kept us entertained and the drink flowing. Their suggestions for drink variety and knowledge of things to do was amazing. The rooms are clean, well decorated. If you can, upgrade to the 'Preferred' rooms and take advantage of the better views, spa tub on the balcony, plunge pool for those on the first floor. You also get access to the Preferred private lounge for snacks, drinks and private patio. The Coco Café has coffee and treats all day and there is not a restaurant that can't tickle you taste buds. The beach is fine white sand and the only draw back in the spring time seaweed. This was all about timing but the pools more than made up for it. The seaweed does not diminish watching the sunrise on the lounge chairs on the beach. What a great view of the ocean

    Apr 24, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

{{title}}