Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies. 
Applicable Dates:
Booking Dates: 13 Mar 2020 onwards
Travel Dates: 13 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited-Luxury Inclusions!

UNLIMITED - LUXURY® INCLUSIONS

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Applicable Dates:
Booking Dates: 01 Nov 2018 onwards
Travel Dates: 01 Nov 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grille
    Delicious grilled favorites are served beachside.
  • Bordeaux

    This restaurant is for Adults Only.

    Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.

  • Coco Café
    Premium coffee & snacks in a casual and relaxed atmosphere. 

    Late Night Bites served.
  • El Patio
    A la carte restaurant offering authentic Mexican cuisine

  • Himitsu
    A la carte restaurant specializing in Pan-Asian cuisine.

  • Oceana
    Variety of fresh grilled local and international seafood specialties served a la carte.
    Approximate seating capacity: 82
  • Portofino
    Recently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill

    A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
    • Located by the beach 

    • Preferred Club guests only for breakfast & lunch, open to all guests for dinner 

    • Approximate seating capacity: 60 

  • Various Lounges/Bars

    - Barracuda

    - Desires (temporarily closed)

    - Manatees 

    - Rendezvous

    - Revive 

    - Sugar Reef 

  • World Cafe
    A newly renovated, buffet-style restaurant serving local and international specialty items and classics. 
    Approximate seating capacity: 202
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Health club†
  • Laundry/Valet service†
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Health club†
  • Laundry/Valet service†
  • Nightclub†
  • Outdoor pool
  • Pool
  • Restaurant†
  • Spa†
  • Water sports†

† Fees may apply

On-Site Recreation
  • Bike rental
  • Billiards
  • Bocce court
  • Children's program
    Explorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Outdoor pool
    3 outdoor swimming pools
  • Pool †
    Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
  • Spa †

    DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.

    Spa facilities include:
    - Massage and body treatments cabins 

    - Relaxing, aromatherapy and sport massages

    - Reflexology
    - Main hydrotherapy area
    - Cold plunges
    - Outdoor cascading whirlpool
    - Exfoliation treatments
    - Facials
    - Bathrobes, towels and slippers
    - Yoga classes
    - Steam room and dry sauna
    - Hair and beauty salon, manicures and pedicures
    - Elegant locker, vanity and dressing areas
    - Shampoo, body gel, body cream, deodorant
    - Main lounge for men and women
    - Spa boutique

  • Volleyball
  • Windsurfing †
Off-Site Recreation
  • Golf †
    Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14100 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10!! SO MUCH FUN!

    My family and I had the best time at Dreams Riviera Cancún right before Christmas. Everything about the resort was beautiful and immaculately maintained. My girls absolutely loved the kids’ pool and water slides, and we enjoyed spending time together at the family pool as well. The food was wonderful, the drinks were delicious, and this vacation truly did not disappoint from beginning to end. I also want to give a special shoutout to a few incredible employees who went above and beyond to make our stay unforgettable: Oliver led the entertainment team with such care and enthusiasm—he was incredibly attentive and made everything even more fun. Uzzy made pool aerobics and volleyball such a blast—we had so much fun with him. Josefina made the best omelets every morning at the buffet. And Jonathan, our pool waiter for three days, was exceptional—so attentive and constantly checking in to make sure we had everything we needed. If you’re looking for a smaller, super family-friendly all-inclusive vacation, Dreams Riviera Cancún is the place to go. We would recommend it 10/10!

    Jan 29, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    World Class experience at Dreams Riviera Resort in Cancun.

    For a wonderful, family friendly experience, you will not go wrong with the Dreams Riviera Resort and Spa in Cancun. It is a luxurious resort for fine dining, accommodation, clean beaches and the best part is the outstanding service from the staff at all levels. You will not be disappointed.

    Jan 28, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great value

    Clean resort with friendly and attentive staff. Good food options, just check restaurant times. Popular with families with small children.

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great poolside experience

    Oliver, Uzzy, Jonathan, Ximena, Erwin and Vivi were all very enthusiastic, engaging and energetic while we hung out by the pool for a week. Adults and kids enjoyed our time.

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 Pool Entertainment Team!

    SHOUTOUT to the best entertainment team at the pool (Uzzy, Oliver, Erwin, Vivi, Xime) and the best waiter, Jonathan were the BEST all week long!!!! They always kept our kids entertained to have the best day and vacation!

    Jan 27, 2026
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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