Dreams Sands Cancun Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

13374 reviews

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  This place is like family ❤️

  We have stayed at Dreams Sands Cancun four times now, and it truly never disappoints! Every visit reminds us why we continue coming back. We always upgrade to the Preferred Club, and the experience has consistently been wonderful. The resort is incredibly clean and well maintained, the location and beach are beautiful, but what really makes Dreams Sands special is the staff. Some of the kindest, most welcoming, and hardworking people we’ve met are here. A huge shoutout to Issac, Candelario, Mauro, Russel, Josue, Usilies, Lorenzo, Roger, and so many others who have made our stays so memorable. Isaac has become one of our greatest friends and we can’t wait to see him again. The level of hospitality is one of the biggest reasons we continue choosing this resort year after year. This trip, I also had a massage at the spa for the first time, and it was absolutely magical. I can’t believe I waited until our fourth visit to try it! It was incredible addition to an already amazing vacation. After four stays, Dreams Sands continues to feel like a place we can count on for an amazing vacation and to meet the best people!! The cleanliness, service, atmosphere, and especially the people keep bringing us back. We already know this won’t be our last visit! ❤️ LA FAMILIA❤️🙏🏼❤️🙏🏼

  Aug 26, 2026
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  Amazing hotel

  I really enjoyed my stay at this hotel. The staff were very friendly and helpful, and there are five different restaurants to choose from, all included in the all-inclusive package. Additionally, the Japanese restaurant has a very nice performance that is also free of charge. The hotel helps you with everything you need. They even offer you a room on the afternoon of your departure, so you can take a shower or get changed if you want to swim, since your regular room has to be vacated by 12:00. Every night, there is a different show, and during the day there is also a wide range of activities available free of charge. There is always something to do, whether you want to relax, enjoy the entertainment, or take part in one of the many activities. Very good also for families.

  Aug 24, 2026
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  Decent Resort

  The resort was overall nice, the beds and pillows were so hard. The beach is not how it is advertised on their website. We were part of the preferred club, which would honestly be my highest recommendation if you are going to this resort. The main pools are extremely hot and not comfortable. The preferred pool was nice and cold, but on the smaller side. The preferred club lounge was our favorite part for morning work and snacks, their drinks are great also. Our kids (10,6, & 2) loved the explorer club, which was a plus! We have stayed at multiple resorts in Cancun, and this resort is still good, just not our favorite.

  Aug 18, 2026
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  Mom and Daughter Trip

  We had an amazing trip at Dreams Cancun! My teenage daughter and I took our annual Girls Trip and chose this resort because of the positive reviews. It did not disappoint! The resort is beautiful. Our room was always clean and full of amenities that made our stay even better. We enjoyed the pools, beach, and tons of good food each day. The staff was top notch and always took care of our every need. We will definitely be returning and will recommend this resort to family and friends.

  Aug 17, 2026
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  Vacation

  Very friendly staff. Family oriented. Great food with many choices!! Coffee and ice cream available all day. Great entertainment.

  Aug 16, 2026