East Winds Saint Lucia - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1203 reviews

• 

  Paradise in the Caribbean

  I looked for the best place to stay in St Lucia by doing lots of homework on Tripadvisor, as I always do. The reviews led me to East Winds and it sounded so good and boutique we decided this was where we wanted to be. All the reviews say how lovely the staff are. It's so true- you are all amazing! The whole buzz of the place is because of how well the staff get on with each other; the happy vibe they give out- It cannot fail to rub off on you and make your stay perfect. Everyone is good fun, and just to give an example of how far they go to give you the best time, one chap who was staying there had to use a mobility scooter to get around because his legs didn't work well. He used the same sun bed every day, and, just to make life a bit easier for him, EW actually sent two guys to extended the paved walkway by about 5 feet just so he could park the scooter right next to the sun bed, and reduce the amount he had to walk. That's how much they care. Absolutely first class. Although it's unfair really to single out any particular member of staff, because they are all amazing, I must give a special mention to Windel. He was completely on our wavelength and made us laugh so much with his infectious personality. You could hear him laughing a long way off, and it makes you smile. The restaurant, the service, the food, all first class. We had a Superior Cottage, and it was absolutely perfect- nothing else required. Watching the hummingbirds on the feeder from our terrace was a joy. The views from the sun beds are so beautiful. Everything about EW is. The fit walk is good too, just to stretch your legs. We had several excursions arranged for us by Simeon (another first class chap), in Good Vibes- we can definitely recommend the Sunset cruise, Fort Rodney, and the horse riding on the beach- all amazing. Our fellow guests were first class also- thank you all for being so nice. The Friday Evening Beach party was really good, and hilarious! The icing on the cake of an amazing week. EW has a lot of repeat visitors. It's so easy to see why, and they have just got another two. We already know when we're going back- we both agreed it is the most beautiful place we've ever been to. Thank you all so much!

  Jan 13, 2026
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  Great ingredients for food and good wine. Showing its age in rooms, facilities and dining. Ended up leaving early.

  We spent a very long time considering options for our holiday in St Lucia. We’d looked at the usual alternatives (Ladera, Anse Chastanet, Cap Maison etc) and chose East Winds because (i) it is truly all-inclusive with no extra charges; and (ii) the number of reviews from returning guests seemed a good sign. We’d booked for 10 nights but ended up leaving after 7. Positives The food is good - a bit dated in terms of the menu - think meat and two veg rather than haute cuisine - but the ingredients are top drawer and it shows. The two meals cooked on the enormous BBQ were the best; amazing fish, lobster and steak. Breakfast is good - all the usual options catered for. Lunch is fine - and to be honest you probably won’t be that hungry. Something more enlightened like poké bowls or similar would show the resort moving with the times but it really is stuck in a 1990s version of good food. The wine list is excellent at dinner (we saw the wines offered cost about $50-70 in other restaurants on the island). The wine list at lunch and the rest of the day was more limited but good - a nice Provence rosé as well as champagne was always available but dinner is a step up. The staff are fantastic and cannot do enough to help. They make good conversation and seem to enjoy their jobs; the staff made staying there really enjoyable. The live music entertainment at lunch and dinner is great; fun and unobtrusive. The grounds are well-established and very pretty - a morning walk around them was enjoyable. Negatives The rooms are quite small and whilst recently refurbished are showing their age. The air conditioning in ours was noisy (ticking intermittently all the time). The natural beach no longer exists - the captain on our day trip boat explained that since the hotel was built, sea levels have risen meaning the sand in front of the hotel has all but disappeared. At high tide the waves smash into a sea wall built along the front of the hotel. The hotel has therefore put sand (quite gritty) on the lower parts of the grounds to create an artificial beach. This is ok, but quite small. The sea wqs cloudy with the sand meaning snorkelling was pointless as it was like being in a (warm) UK gravel pit. Staff told me that when the tides are high, the hotel uses a generator driven water pump to remove seawater from the hotel grounds so it doesn’t flood bedrooms and the restaurant. Imagine a noisy generator a few feet from your bedroom window and you get the idea. The water pump was located almost immediately outside our room and was extremely loud when operating. The fact the hotel has permanently installed a pump for this specific purpose shows it’s not an exceptional circumstance to have to use it. The pump started at around 06:00 on two mornings and ran until about 12:00. This not only woke us up very early but also was extremely disruptive for one morning relaxing on the beach. There were no other sun loungers free in the sun and so we could not move to an area further away from the noise (it is a small hotel). I’m unsure when it stopped on the second day as we left the hotel early to join a boat trip. On neither day were we able to get back to sleep after the pump started. I reported the problems with the water pump to reception before leaving on a hotel-organised boat trip for the day. I explained options were a) do nothing which is obviously not acceptable; b) move rooms with partial refund which defeats the point of having specifically booked a beach view room (or we would have booked a different hotel); c) leave the hotel and receive a refund for remaining 3 nights. The receptionist wrote this all down. I was told the manager was not in but would be available to discuss options when we got back from the boat trip. On returning from the boat trip, I went to reception expecting to speak to someone with the authority to solve the problem because that is what I had been told to expect. Instead, I was told that everyone in management had gone home already and nothing could be done. This is despite knowing precisely when we would be back as the boat trip was organised by the hotel and one member of hotel staff was on board. Reception called the manger who said she was back at 08:00 the following day. I said I’d probably have been up for 2 hours by then which at least amused the staff. I called BA Holidays, who we’d booked through, and explained all of the above. BA Holidays phoned the hotel, explained the problem and asked if we could move rooms and were told that even that was not possible until the morning because everyone had gone home. We left and got a taxi to Stonefield Villas for the last 3 nights of our trip. This was the right decision; in the end, we were happy nobody from the hotel was available to help. East Winds quickly refunded us for these 3 nights which was good of them but to be honest expected in the circumstances. Minor points; somebody came round the very small beach only once a day (the hotel only has 30 rooms) to ask if we wanted a drink. In such a small, well-staffed, high-end hotel it is not unreasonable to expect regular beach service, perhaps via a call bell or something similar which I’ve seen at a number of hotels in the Mediterranean. The hotel gym was closed with no indication when it will re-open. The bollards which support hammocks in various places around the hotel grounds were left in place but no hammocks were available. The feeling we are left with is a hotel well past its best and trading on return business garnered long ago. Having spoken to other people staying elsewhere, I think the food and wine at East Winds is better than probably anywhere else. But we wouldn’t return because of the risk of noise from the seawater pump and the fact the beach is very small and the snorkelling non-existent.

  Dec 31, 2025
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  Top Class Hotel Set In A Tropical Paradise.

  We have just returned from a weeks holiday at East Winds, St Lucia. This is a delightful place to stay. All aspects of East Winds are first class. Guests do not stay in rooms but instead are accommodated in single storey cottages set in beautiful tropical landscaped gardens or facing the sandy beach. The cottages are well furnished with a luxury bathroom, air conditioning, ceiling fans, a large bed, a well stocked mini bar fridge, tea/coffee making machines and a TV. Each cottage also has a private outside area for sitting under some shade. The rooms were cleaned each day to a high standard. Our cottage was beach facing and we also had a covered lounge area which was shared with the other three beach cottages. This lounge had its own coffee/tea making facilities, lounge chairs, tables, board games, a TV and an extensive library of paperback books. East Winds is an all inclusive resort with breakfast, lunch, afternoon tea and dinner. In addition all drinks including wines, beers, cocktails and premier spirits are available. At lunch and dinner there is relaxed musical entertainment. There is also a bar at the swimming pool. The staff are all friendly, helpful and efficient. Tips are not expected at point of service but a gratuity can be made when you settle your finial bill. Trips and activities can be arranged. Some water activities are included such as snorkelling, canoeing and sailing on the small catamarans they have on site. The beach is sandy and swimming in the warm Caribbean was a pleasure. We opted for a number of additional trips and activities which are an extra. We went on a Sunset Cruise, a shopping trip and an all day cruise down the coast to see the Grand Pitons and Soufriere. All these trips were organised by East Winds with staff accompanying us. The success of the holiday was in much part due to the staff of East Winds. They have a relaxed and friendly attitude but are very efficient at the same time. I have nothing bad to say about East Winds. This is by far the best holiday hotel that we have stayed in. Whilst there, we learned from other guests that they return year after year. I can quite understand why. I recommend East Winds to anyone wishing to visit a Caribbean island.

  Nov 21, 2025
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  Better than excellent

  East winds hotel is 2nd to none to any hotel I have been to in my very extensive journey around the world. The service from every staff member is 6 star especially Titus who looked after us in the restaurant from day one at breakfast through to dinner. And Silvanus who gave us the most amazing tour of the extensive gardens and his knowledge of all the plants and their medicinal benefits is fantastic. But all the staff are by far the best I have EVER Come across. Thank you to everyone

  Nov 20, 2025
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  Amazing again 🥰

  We hadn’t been since 2016 but this was our 7th visit to east winds and it did not disappoint. The decor had been upgraded and had more of a Caribbean vibe to it which was beautiful and the robes in the rooms were amazing. It was lovely to see so many of the staff still there and as happy as they have always been, even nicer that some of them remembered us too. The food standard had certainly raised its level for us and Ivana is doing an amazing job. If I had to pick one fault it would be the lowering of the dress code for the evening meal, we always like to make an effort and dress for dinner so to have people sitting beside us in shorts and flip flops was a little disappointing but everyone to their own. The staff clearly enjoy their work and always have a smile for everyone. We want to tell everyone about this wonderful place but also keep it to ourselves so it never gets too busy 😁

  Nov 15, 2025