Hotel Promotions
Special Inclusions
Guests will receive the following:

• Daily free guided Snorkeling Tour at the hotel Coral Reef Zone
• 15% discount in body treatments at the SPA

Important Information: Please see the front desk for redemption procedures.
Applicable Dates:
Booking Dates: 01 Oct 2026 to 31 Oct 2026
Travel Dates: 04 Jan 2027 to 15 Apr 2027;22 Dec 2026 to 29 Dec 2026;02 Jan 2027 to 03 Jan 2027;01 Oct 2026 to 21 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon, Anniversary, Birthday Amenity
Turn your special occasion into an unforgettable experience.  Guests celebrating their honeymoon, anniversary, or birthday with us will be welcomed with a complimentary detail.

To receive this offer, please email reservations before arrival at: rsv@hotelcoz.com.

Important Information: Additional information or proof may be required.
Applicable Dates:
Booking Dates: 30 Jun 2026 to 21 Dec 2028
Travel Dates: 30 Jun 2026 to 21 Dec 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, Lunch, Dinner buffet or a la carte from 7:00am - 10:00pm. 
• Dinner a la carte at the specialty restaurant from 6:00pm - 10:00pm.
• Snacks from 11:00am - 6:00pm.
• Unlimited Domestic and International brand beverages from 7:00am -11:00pm
• Kayaks, Snorkel, Diving Lessons at the Swimming pool, bicycles, Aqua Aerobics, Beach Volleyball
• Kids Club for ages 5-11 from 9:00am - 5:00pm

Important Information: Schedules subject to change due to occupancy and season. Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 13 Jun 2026 to 22 Dec 2026;13 Jun 2026 to 21 Dec 2028
Travel Dates: 13 Jun 2026 to 22 Dec 2026;23 Dec 2026 to 21 Dec 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • 2 Restaurants
  • 3 Bars

    The bar closed at 10 PM nightly.

     

     

  • Room Service

    Room Service is available for the Ocean View room categories and the Sky Ocean View room categories.

Room Type
  • Premium Sky Top Super Saver
    Bedding: 1 King Size Bed plus 1 sofa bed or 2 double beds.

    Occupancy limits: 4 adults, 2 children, Maximum 4 guests.

    Child age limit: 4-11 years.

    Additional Amenities: Rooms include 32" Plasma TV w/Cable, Beach Towels in Room, Radio/Clock alarm & private balcony with cocktail table and two chairs.
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Mini Refrigerator
    • TV
  • Sky Oceanvew Super Saver
    Bedding: 1 King Size Bed plus 1 sofa bed or 2 double beds.

    Occupancy limits: 4 adults, 2 children, Maximum 4 guests.

    Child age limit: 4-11 years.

    Additional Amenities: Room include , 32" Plasma TV w/Cable, private balcony with cocktail table and two chairs.
    • Balcony/Lanai/Terrace
    • TV
  • GardenView Super Saver

    Bedding: king or 2 doubles

    Occupancy Limits: 4 adults, 2 children, 4 total including infant

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Cable television
    • Hair Dryer
    • Mini Refrigerator
    • Telephone
  • Oceanview Super Saver

    Bedding: 1 king or 2 doubles

    Occupancy Limits: 4 adults, 2 children, 4 total including infant

    • Air conditioning
    • Bathroom amenities
    • Cable television
    • Hair Dryer
    • Mini Refrigerator
    • Telephone
  • Deluxe

    View- Ocean View

    Bedding- 2 doubles or 1 king size bed. 

    Occupancy limits- 2 adults, 0 children, 2 total

    No children allowed in this category.

    Additional Amenities- These are suite sized rooms with an ocean view; there is no division between the room and sitting area.

    • Air conditioning
    • Cable television
    • Hair Dryer
    • Refrigerator
    • Shower only
    • Telephone
    • TV
  • Oceanview

    Bedding- 2 doubles or 1 king size bed.

    Occupancy limits- 4 adults, 2 children, 4 total combined.


    Family Policy - Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4-11 are surcharged.

    Additional Amenities- All rooms include private balcony or terrace, and room service. Rooms in the South Tower are regular superior size and offer ocean view.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Cable television
    • Hair Dryer
    • Shower only
    • TV
  • Gardenview

    Bedding- 2 double beds or 1 king size bed. 

    Occupancy limits- 4 adults, 2 children, 4 total combined.


    Family Policy - Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4-11 are surcharged.

    Additional Amenities- These rooms are in the North or South Tower

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Cable television
    • Hair Dryer
    • Shower only
    • TV
  • Sky Oceanview

    Bedding-1 King or 2 Double beds
    Bedding requests are strongly recommended, however are not guaranteed.

    Occupancy limits - 4 adults, 2 children, 4 total combined.

    Family Policy - Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4-11 are surcharged.

    Room service is available for this room category.

    • Air conditioning
    • Bathroom amenities
    • Cable television
    • Hair Dryer
    • In-Room Safe
    • Shower
    • TV
    • Wireless Internet Access
  • Deluxe Super Saver

    Bedding- 2 doubles or 1 king size bed. 

    Occupancy limits- 2 adults.

    • Air conditioning
    • Cable television
    • Hair Dryer
    • Refrigerator
    • Shower only
    • Telephone
    • TV
  • Premium Sky Top
    Occupancy limits- 4 adults, 2 children, 4 total combined.
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Mini Refrigerator
    • Shower
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand*
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    Daily activities for kids age 5 to 12-years-old at the Kids Club. The kid’s activity program is professionally staffed for maximum fun and peace of mind.
  • Direct access to a beach
  • Fitness center on-site *
  • General *
    Mini golf
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports *
  • Non-Motorized Water Sports
    Snorkeling lessons and tour (no boat)
    Scuba diving introductory lessons
    Bike tour
    Kayaking (1 hour)
    Snorkeling equipment (1 hour)
    Mini golf
    Aerobics
  • Pool
    There are 3 pools on-site. One covered and 2 outdoor swimming pools.
  • Spa *
  • Tennis court
Off-Site Attraction
  • Other Local Attractions
    The island's scattered, crumbling ruins are testimony to Cozumel's role as a Mayan ceremonial and commercial center. Most ruins are small, low-to-the-ground square buildings (don't expect giant pyramids).

    Fury Catamarans, Glass bottom boat tours, The Sub Sea Explorer, Jungle Safari Jeep Tours, Horseback riding, Atlantis Submarines.

* Fees may apply

Designed specially for families and active travelers seeking an all-inclusive tropical vacation, this appealing resort offers gracious amenities, enjoyable services and a wide variety of things to see and do. Here guests enjoy access to two, white-sand beaches, an 18-hole mini-golf course, traditional restaurants and bars, and a supervised activities program just for kids. Whether you spend lazy days relaxing by the pool; take advantage of the bicycle tours, snorkeling and scuba diving lessons offered at the resort, there is something for everyone at this dynamic Mexican retreat.

Property Information

Year Built: 1974
Last Renovation: 2006
Floors: 9
Total rooms: 251
Playa Santa Pilar Km. 4.5 Zona Hotelera Norte, Cozumel, QR, 77600, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7951 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Birthday weekend for both of us

    The room was clean. Staff was friendly the food and drinks and the pool were great.

    Oct 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pleasant stay

    Staff was excellent in their attention to me. Restaurant food was delicious. Room was musty which is common in the tropics.

    Sep 30, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Budget friendly all-inclusive resort.

    Located to north of San Miguel, transport by taxi or rental vehicle is needed. Cost has increased steadily over the years we've been visiting. Laid back atmosphere, mainly due to low numbers staying. Rooms are spacious, but dated. Hotel offers good value for money, with all inclusive food and drinks. Hotel is kept clean, but areas such as the outside dining area are in much need of repair. The hotel was quiet, with lower numbers of patrons than in past visits. Service is always good, always with a smile. Many of the staff remember us from year to year. Hotel amenities could do with some modernizing. There are few electrical outlets in the rooms and these are old and unable to support some appliances. Air conditioning fans are noisy and run constantly. Food and drinks are readily available all day. Quality is average, better on weekends. The beach is great for swimming, snorkeling or just relaxing.

    Sep 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A little piece of magic.

    I have been staying at El Cozumeleño for 25 years and loved every trip. Plumbing could use a little maintenance and an upgrade on the air conditioning would be great. As for service and friendliness of the staff there's nothing comparable on the I island. They greet me like family and genuinely care about your stay. The place has a certain magic and charm about it that will keep me coming back for as long as I can (I'm 77)

    Sep 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Must visit this beach resort on a cruise stop

    We booked a day pass at this beach resort while on our cruise stop in Cozumel. It is only a 10 minute drive from Punto Langosta terminal. It is quite. No kids running all over the place. This is our second visit and we absolutely love it. Great food and drink. Get there early and eat at the breakfast buffet. All the staff are welcoming. The receptionist, Yasmin, was so friendly and accommodating. Santiago, Paulino, Miguel, Carlos and all the other restaurant and bar staff were excellent. The beach is so clean and the water was very clear on the day we were there. Highly recommend!!!

    Sep 15, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel a resort fee of $15.00 US per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThese funds are being used to protect, maintain and conserve the extraordinary beauty of the area. Resort fee is $8.00 USD, per person per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet Policy : Pets Not Allowed

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