Resort Details
- VARIOUS BARSGUACAMAYAS BARCome enjoy cold Mexican beers, micheladas, exotic cocktails, and aged Tequila while listening to tropical music under a traditional palapa and relaxing on a bar swing.
COTORROS BAREnjoy the breeze of the ocean while sitting in the outdoor lounge and enjoying your favorite drink. Located next to the quiet pool, beside La Carreta Restaurant.
ARRECIFES SWIM-UP BARSwim-up pool bar offering a wide variety of drinks. Located in the main pool.
COLIBRI SWIM-UP BARSwim-up pool bar offering a wide variety of cocktails and drinks. Located next to villa 35
GAVIOTAS SWIM-UP BAR AND LOUNGEThis swim-up bar and relax area is located in the heart of the hotel where one can enjoy the sounds of the waterfall as well as singing birds.
GARCITAS SWIM-UP BARLocated in the Premium Section will pamper you with delicious gourmet bites.
LA CANTINA BARThis tequila bar features an exclusive selection of 16 different homemade flavored tequilas, hand-shaken or frozen margaritas, creative Tequila cocktails, and a variety of Tequila ranging from exceptional to extraordinary. In addition to this, there is an impressive selection of specialty drinks, beer, and wine readily available. Located inside La Carreta Restaurant.
MARGARITAS BARThis Margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant. - VARIOUS RESTAURANTSDRIFTWOOD GOURMET OCEANFRONT RESTAURANT & BBQ CORNERUnderneath the main pool, with tropical decor, this restaurant offers a great menu with an international fresh food selection.
SEASIDE MARKET – World CuisineGuests can choose from a welcoming lavish food display featuring cooking stations for breakfast.
MIA CASA DORADO- Contemporary Italian CuisineThe resort’s most romantic and intimate restaurant, Mia Casa offers couples and friends the ultimate dining experience. Enjoy indoor, air-conditioned dining in a typical Italian village decor. It serves all the Italian favorites, in an innovative and imaginative way.
KLAY TALAY – Oriental cuisineGuests will instantly be wowed with an impressive variety of Asian cuisine completed with house specialties entirely unique to this part of the world. Here you will find passion for creative, fresh, and unique tastes produced by our chefs.
ARRECIFES - International RestaurantInternational Cuisine served in an elegant air-conditioned atmosphere. With a great chef’s menu, Arrecifes offers something for everyone. Sit down and enjoy a lavish food display with different cooking stations for the 3 meals.
CULINARIUM – Latin Fusion cuisineEnjoy a perfect world of tastes, sights and smells to delight the senses from our a la carte menu for dinner; each preparation is full of flavor and creativity.
LA CARRETA – Authentic Mexican CuisineThis restaurant features a warm and intimate atmosphere with both contemporary and traditional cuisine, featuring a great dining experience delivered to your table with Mexican hospitality by the friendly staff.
GOURMET PUB – World cuisineAn array of creative dishes inspired from all over the world, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderfully rustic, relaxed environment.
LA SANDWICHERIE – Bites & moreLocated alongside the beautiful oceanfront, La Sandwicherie is a trendy open-air restaurant, shaded by palm trees. Our chefs’ superb creations are simple, renowned, and flavorful.
BEACH BARBECUELocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more.
- 24-hour front desk
- 24-hour room service†
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- 24-hour room service†
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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El Dorado Seaside Suites features many beautiful wedding locations in front of the beach. Our onsite wedding coordinator is fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Our distinguished service was created to enhance the experience allowing the bride, groom, family, and friends to have not just a day celebration but a lifetime of memories
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving †
- Spa †
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf †Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6511 reviews
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Jan 13, 2026Chilled hotel with excellent service and food! Already booked for next year!
Ignore the bad reviews! This is a beautiful chilled hotel in luscious grounds. Staff couldn’t be nicer. Food is amazing.. if you don’t like buffets then use the restaurants with menus! (There are 6 of them) Great quality food…. My favourite was the Driftwood… white egg omelettes for breakfast and blackened tuna, coconut shrimps and scallop aviche in lime juice! Delicious! Fresh bbq on the beach everyday, buffets galore, the list is endless. Entertainment starts at 7pm with a singer or band then a fire show or something… then head to the beach bar where there are shows galore or a dj til 1am. Tip: explore hotel on your first day, locate all the restaurants, the pools, the beach then you won’t miss a thing! Some of these reviews seem like they didn’t even bother looking around… shame on them. Rooms are huge, so clean. The entertainment staff especially Luis is just amazing. We have booked for next year already. If you want a prime spot then yes you do need to get up at 7am but there are beds everywhere so u will get one easily. Oh yes and make sure you do the foam party on Saturday afternoon it’s great fun. Smart/casual wear in the evenings. Hope this has helped
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Jan 11, 2026Great Resort with One Missed Opportunity at Night
We had a wonderful stay overall. The food was excellent with plenty of variety and consistently high quality. The butler service truly stood out — attentive, friendly, and incredibly helpful throughout our stay. Moises was who we dealt with the most, followed by Victor. The beach was beautiful, and the grounds were very well maintained, making it a relaxing and enjoyable environment. The only downside for us was the lack of evening entertainment. Between 9:00 and 11:00 PM, there was no live music, DJ, shows, or even a bar with music. Many resorts offer a sports bar during the evening where guests can watch games and enjoy a lively atmosphere. Unfortunately, while this resort used to have a similar sports bar, it is now closed. As a result, the resort felt unusually quiet during what is typically prime evening time, which was a bit of a bummer. Aside from this, it’s a lovely resort, and with some nighttime entertainment options restored, it would be even better.
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Jan 11, 2026Trust the bad reviews!
If you like Wetherspoons this is the place for you especially for the food! All precooked and served cold. Food was really poor for a 5 star hotel as TUI advertised! If you have allergies or intolerance if something on the menu they won’t change or remove is because it’s pre made! Rooms are very dated and cold and damp. Reservations are limited but they can get you in any restaurant if you buy a $90 of wine funny that! Do not go here save your money and go elsewhere!
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Jan 10, 2026Nightmare of a resort
I am terminally ill with cancer ,we asked for a ground floor apartment. When we arrived we were given a 3 storey apartment with no lifts.i asked to be moved to something more appropriate which the reply was it was full .I struggled 10days with the stairs If you go for the sun then don't expect to get a sunbed by the pool .I had to get up at 630am every morning to get the beds .we had to go on the beach which was not ideal because all sunbeds by the pools are in the shade all day especially the hotel. The food for lunch was very poor .the same every day .burgers hotdogs and pizza. They had a small buffet inside but the amount of choice was very small Drinks was OK but of a night it was a party feel as the dj was on all night which the Canadians and Americans loved it was so loud .tables and seating was limited. The bars at night are limited .the plaza which is in front of reception held Mexican nights and other events .we felt like second class citizens as you had to pay £200 for a bottle of wine and a table especially at new years eve .if you didn't want this you were given the choice of a white plastic chair .absolutely discussted. The majority of the staff were lovely apart from the bar staff at the Ariciffe. They were miserable unless you gave them a tipp ang something aggressive in service .I cam go on and on .we normally use the acumel up the rd I am sorry I didn't spend the 5k going back there .very unhappy customer. Trevor
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Jan 08, 2026
Trust the bad reviews
I usually ignore bad reviews as I find people complaining about food and drinks and that is part for an inclusive resort. Food and drinks were mostly good, depending on bartender . My biggest complaint is the constant inflexibility and push for up charges. We usually stay at RIU or Iberostar and will continue to do so after this . We were a party of 7 and even with reservations they would not let us sit together for meals! We could if we wanted to pay extra for a private room along with a $200 bottle of wine. We couldn't add one extra chair or put 2 small tables together. Ridiculous! My husband bumped a piece of pottery style art on the wall during the night and it shattered on the floor. We cleaned it up and didn't try to hide it. However, upon check out they said housekeeping told them and we didn't report it so we would be charged $500 USD. I explained it was an accident and they said $250. After trying to reach my travel agent and explaining it was an accident and I had 3 rooms and couldn't even sit and eat as a family and apologizing for not knowing I had to report it, she finally gave me a card to check out without additional fees. I've never experienced the feeling of a resort not trying to keep the customer happy . The resort is very isolated so no walking down the beach for shopping and massages. BTW, spa people were extremely pushy with walking around the resort trying to sell massages at $200. The package includes free excursions but they are 8 hours long. If you want half a day excursions you pay extra. The free half day to a cenote didn't offer water or snacks unless you purchased and you hiked an hour in and out. Plenty of beach beds and hammocks but of course, an additional charge, even though they sat empty all day. The rooms were the plus with a beautiful view of the ocean plus walk out mini (freezing) pool in January. If you travel with more than 4 people and want to see more than the resort, don't stay here. I will return to RIU and Iberostar from now on.
- AdvisoryImportant Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Suites have full exchange privileges at the El Dorado Seaside Palms. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet Policy : Pets Not Allowed