Resort Details

Dining
OnSite Dining
  • VARIOUS BARS
    GUACAMAYAS BAR
    Come enjoy cold Mexican beers, micheladas, exotic cocktails, and aged Tequila while listening to tropical music under a traditional palapa and relaxing on a bar swing.

    COTORROS BAR
    Enjoy the breeze of the ocean while sitting in the outdoor lounge and enjoying your favorite drink. Located next to the quiet pool, beside La Carreta Restaurant.

    ARRECIFES SWIM-UP BAR
    Swim-up pool bar offering a wide variety of drinks. Located in the main pool.

    COLIBRI SWIM-UP BAR
    Swim-up pool bar offering a wide variety of cocktails and drinks. Located next to villa 35

    GAVIOTAS SWIM-UP BAR AND LOUNGE
    This swim-up bar and relax area is located in the heart of the hotel where one can enjoy the sounds of the waterfall as well as singing birds.

    GARCITAS SWIM-UP BAR
    Located in the Premium Section will pamper you with delicious gourmet bites.

    LA CANTINA BAR
    This tequila bar features an exclusive selection of 16 different homemade flavored tequilas, hand-shaken or frozen margaritas, creative Tequila cocktails, and a variety of Tequila ranging from exceptional to extraordinary. In addition to this, there is an impressive selection of specialty drinks, beer, and wine readily available. Located inside La Carreta Restaurant.

    MARGARITAS BAR
    This Margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.
  • VARIOUS RESTAURANTS
    DRIFTWOOD GOURMET OCEANFRONT RESTAURANT & BBQ CORNER
    Underneath the main pool, with tropical decor, this restaurant offers a great menu with an international fresh food selection.

    SEASIDE MARKET – World Cuisine
    Guests can choose from a welcoming lavish food display featuring cooking stations for breakfast.

    MIA CASA DORADO- Contemporary Italian Cuisine
    The resort’s most romantic and intimate restaurant, Mia Casa offers couples and friends the ultimate dining experience. Enjoy indoor, air-conditioned dining in a typical Italian village decor. It serves all the Italian favorites, in an innovative and imaginative way.

    KLAY TALAY – Oriental cuisine
    Guests will instantly be wowed with an impressive variety of Asian cuisine completed with house specialties entirely unique to this part of the world. Here you will find passion for creative, fresh, and unique tastes produced by our chefs.

    ARRECIFES - International Restaurant
    International Cuisine served in an elegant air-conditioned atmosphere. With a great chef’s menu, Arrecifes offers something for everyone. Sit down and enjoy a lavish food display with different cooking stations for the 3 meals.

    CULINARIUM – Latin Fusion cuisine
    Enjoy a perfect world of tastes, sights and smells to delight the senses from our a la carte menu for dinner; each preparation is full of flavor and creativity.

    LA CARRETA – Authentic Mexican Cuisine
    This restaurant features a warm and intimate atmosphere with both contemporary and traditional cuisine, featuring a great dining experience delivered to your table with Mexican hospitality by the friendly staff.

    GOURMET PUB – World cuisine
    An array of creative dishes inspired from all over the world, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderfully rustic, relaxed environment.

    LA SANDWICHERIE – Bites & more
    Located alongside the beautiful oceanfront, La Sandwicherie is a trendy open-air restaurant, shaded by palm trees. Our chefs’ superb creations are simple, renowned, and flavorful.

    BEACH BARBECUE
    Located in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more.
Room Type
  • Oceanfront Upper Swim-Up Suite

    Bedding: 1 King bed.

    Occupancy limits - 3 adults, 0 children, 3 total.

    This is an adult only property. No children are allowed.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
  • Oceanfront Honeymoon Suite

    Bedding: 1 King bed.

    Occupancy limits - 2 adults, 0 children, 2 total.

    This is an adult only property. No children are allowed.

    • Air conditioning
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
  • Oceanfront Swim Up Suite

    Bedding: 1 King bed.

    Occupancy limits - 2 adults, 0 children, 2 total.

    This is an adult only property. No children are allowed.

    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Royal Retreat Oceanfront Upper Swim-Up Suite - All Inclusive

    Formerly: Royal Retreat Oceanfront Swim Up Suite

    Bedding: 1 King bed.

    Occupancy limits - 2 adults, 0 children, 2 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • In-Room Safe
    • Whirlpool tub
    • Widescreen TV
    • Wireless Internet Access
  • Royal Retreat Oceanfront Honeymoon Suite - All Inclusive

    Formerly: Royal Retreat Oceanfront Honeymoon Suite

    Bedding: 1 King bed.

    Occupancy limits - 3 adults, 0 children, 3 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Hair Dryer
    • In-Room Safe
    • Whirlpool tub
    • Widescreen TV
    • Wireless Internet Access
  • Royal Retreat Oceanfront Swim-Up Suite - All Inclusive

    Formerly: Royal Retreat Oceanfront Pool Swim Up Suite

    Bedding: 1 King bed.

    Occupancy limits - 3 adults, 0 children, 3 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • Wireless internet connection
  • Infinity Presidential

    Bedding: 1 King bed.

    Occupancy limits - 2 adults, 0 children, 2 total.

    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Widescreen TV
    • Wireless Internet Access
  • Royal Retreat Infinity Presidential

    Bedding: 1 King bed.

    Occupancy limits - 2 adults, 0 children, 2 total.

    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Widescreen TV
    • Wireless Internet Access
  • Royal Retreat 1 Bedroom Villa

    Bedding: 1 King bed.

    Occupancy limits - 2 adults, 0 children, 2 total.

    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Widescreen TV
    • Wireless Internet Access
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Exercise gym
  • 24-hour front desk
  • 24-hour room service*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant*
  • Room service*
  • Safe deposit box
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
  • Internet Access*
On-Site Wedding Services

  • El Dorado Seaside Suites features   many beautiful wedding locations in front of the beach. Our onsite wedding coordinator is fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be.  Our distinguished service was created to enhance the experience allowing the bride, groom, family, and friends to have not just a day celebration but a lifetime of memories

* Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports

    Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.

    Snorkeling gear is also available to guests.

  • Pool

    El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.

    - Cotorros*
    - Arrecifes 
    - Colibri** 
    - Gaviotas** 

    *Features a Jacuzzi
    **Features a lazy river

    Also featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.

  • Sauna
  • Scuba diving *
  • Spa *

    Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.

  • Tennis court

    Hard surface tennis court, rackets and balls provided free of charge at the front desk.

  • Volleyball
    Head down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
Off-Site Recreation
  • Golf *
    Golf Course located within 10 Miles of Property.
On-Site Attraction
  • On-site Entertainment

    Daily and nightly activity program with live music and night entertainment

Off-Site Attraction
  • Playa Del Carmen
  • Ruins of Tulum
  • Xcaret
  • Xel- Ha
  • Other Local Attractions
    Chitzen Itza Piramides, Cozumel Island

* Fees may apply

Two distinct experiences in beachside luxury, all within one award-winning resort – this is the AAA Four Diamond El Dorado Seaside Suites. This stunning, adults-only paradise located on Kantenah Bay is divided into two distinct sections, Palms and Infinity, each offering a unique experience in Mexican hospitality.
Escape to pure tranquility at the Palms, El Dorado Seaside Suites’ original section. The Palms features intimate accommodations, authentic Mexican architecture, lush vegetation, and serene coconut plantations.
Or choose to spend your stay in the excitement of Infinity, the resort’s latest addition, and the center of activity. This all-oceanfront, brand new building features swim-up suites connecting to the main pool and balcony pools on every single floor.
The resort offers endless opportunities for both relaxation and adventure. Explore the crystal-clear waters of one of the most beautiful beaches in the world, a wide array of incredible new restaurants and bars, one of the largest spas in the Riviera Maya, and an expansive open-air Sky Terrace for weddings and private events. Let yourself be pampered in ultimate bliss as our personal concierge, beach butlers, and pool butlers take care of your every request. Escape just minutes away to discover the Mayan ruins and natural wonders of Tulum and Playa del Carmen. Experience for yourself why El Dorado Seaside Suites is a AAA Four Diamond award-winning experience in beachfront luxury, holding Condé Nast Traveler’s title of Top 30 Best Resorts in Cancun & the Yucatan.

Property Information

Year Built: 2023
Suites: 188
Km 95 Carretera Cancun-Tulum Kantenah, Riviera Maya, Q. Roo. C.P. 77710, Mexico, QR, 77710, Mexico
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: MXN 35.19(approx. USD 2)(Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Guests at the El Dorado Seaside Suites have full exchange privileges at the El Dorado Seaside Palms. Note, for access to Hidden Beach guests must obtain a day pass.

  • Pet Policy : Pets Not Allowed

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