Experience the timeless enchantment of the island of Puerto Rico at the luxurious Fairmont El San Juan Hotel. Relax in a tropical setting amid lush landscaped grounds, cool ocean breezes, and old-world ambiance. Located on 15 landscaped acres, Fairmont El San Juan Hotel is nestled along a beautiful stretch of white-sand beach with 388 air-conditioned magnificent rooms.

Fairmont El San Juan Hotel is bordered by two miles of white-sand shores. Considered by many to be the most beautiful beach in Puerto Rico, Isla Verde Beach is ideal for seaside strolls, ocean dips, or simply hours of drowsy-eyed sunbathing. Stake out your spot with complimentary beach towels and chairs, or rent a spacious private cabana. If relaxation poolside is more your taste, enjoy the expansive pool complex, complete with four crystalline pools and exciting water sports. Discover the most enchanting ways to enjoy the water.

If you want total rejuvenation, treat yourself to a spa day. The elegant Well & Being Spa is a peaceful oasis that calms the mind and refreshes the body. Soothe away stress and achieve inner and outer peace within this full-service spa. Feel invigorated by massages, facials, and body treatments.

Travel the globe through the international cuisine available at the resort. Thirteen bars & signature restaurants present a delicious array of culinary delights - from authentic Puerto Rican flavors at Caña, innovative Crudo Sushi & Asian Plates at The Lobby, coastal cuisine at El San Juan Beach Club, worldly comfort food at Banyan Tree Grill, prime cuts of meat at Meat Market, fine dining at Riva, and much more. After a delicious meal, relax with handcrafted cocktails and live music in one of the exclusive bars, including the iconic Chico Cabaret or Brava nightclub.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International : 15 miles

Property Information

Year Built: 1958
Last Renovation: 2018
Accessible rooms: 18
Floors: 10
Total rooms: 388

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed resort fee of $60.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1658 reviews
  • 5.0 star tripadvisor rating
    Perfeito !

    Perfect accommodation! Every detail thought out to better meet guests' expectations, staff education, wonderful swimming pools, shows at Cabaret do Chico, view from the room, the decades-old tree being preserved and beautiful... Everything was beautiful and perfect, but what caught my attention the most and will certainly never forget is the smell of the lobby, simply unforgettable. Unique experience .

    Apr 18, 2024
  • 1.0 star tripadvisor rating
    Not worth the money at all.

    The way this hotel is run - starting with management presents major problems. Between disorganization and lack of communication between management and staff, rooms smelling like marijuana, door locks breaking, leaks in the hotel, and overall age showing all over the hotel- this fairmont does NOT hold up to the standards of what I would expect. Especially for the exorbitant amount of money that we spent on this hotel.

    Apr 14, 2024
  • 2.0 star tripadvisor rating
    My last visit to Fairmont hotel in San Juan

    We were all disappointed! Multiple issues required significant management training and interventions: 1. Your employees were not accommodating, both at the front desk and in the restaurant, where we had breakfast almost every day. 2-Shower door was not closing, and water was gushing out of the shower! 3-Food at the restaurant had no variety, something every day!

    Apr 11, 2024
  • 1.0 star tripadvisor rating
    Old, stinky and leaky

    Hotel is old. Rooms literally stink - a fine mixture of sewage and mold. My shower leaked excessively. The upside was my in room pool after showering. The staff does not listen - too many errors to count from prearrival to arrival to stay to departure. Be prepared to wait at least an hour every day to enjoy a subpar breakfast. Wouldn’t stay here again for free.

    Apr 11, 2024
  • 4.0 star tripadvisor rating
    Time of Year Makes a Difference!

    The staff, cleanliness, and the overall resort type accommodations were great. The less than stellar rating is because the hotel was full of noise and late-night noise. Sleeping was at-times, extremely difficult and frustrating. Yelling in the halls, knocking on doors (and dashing), and late-night screams in the next room (drunken variety). The screaming in the adjoining room was intermittent enough that it would wake you in the middle of the night (along with the door knocking) but then it's gone. One night, our neighbors had a late party and we called to the front desk. I'm happy to say the hotel staff did not merely "call", they went to the party room and requested them to calm down (which they did). Seemed like teenage and college students for the most part, so consider this in your plans if you are anywhere in the spring break season. *Also, some rooms are right next to the elevator bank. I mean RIGHT NEXT to the elevator bank. Regardless of time of year, I would make sure you don't draw one of these rooms unless you sleep like a rock.

    Apr 10, 2024