These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Brisas - Coastal Grill & BarVisually beautiful set on the Mexico - Caribbean Sea, Brisas features an a la carte breakfast in the morning. During lunch and dinner, Brisas opens itself to ocean breeze where our wood-fire grill offers fresh seafood, fresh meats and vegetables. A full-service alfresco bar & terrace wait.
- Cafe MayaSelect a variety of freshly baked goods, sandwiched, salads and desserts for on the go - Beer, sandwiches, wine, sodas, and other personal needs.
- El PuertoAsian cuisine using local Mexican ingredients make for a unique and exciting experience. Chefs make house-made dim sum, sushi, and antojitos in a casual-elegant ambiance. Sip from a list of Sakes & tequilas before or after dinner.
- Hix - Bar, Lounge & TerraceBreathtaking panoramic views of the water canals and The Rivera Maya landscape. Mayan for jaguar featuring an array of fresh cocktails, sushi and bar snacks. Grab a cocktail and take in the local wildlife from above.
- Ki' Beach Bar & Korean BBQMayan for friendship and Korean for yummy, Ki’ is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical inspired cocktails.
- La Laguna
Inspired by our Mexican Heritage La Laguna is nestled in the mangroves and water canals of Mayakoba. It offers an abundant breakfast buffet or a la carte, lunchtime tacos, ceviches and elevated Mexican plates by night. The bar features several regional spirits from mezcal to tequila.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Family plan†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental
Ride a bike throughout the resort with your family.
Mayakoba natural trail bike guided tour.
- Children's program †
-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club - Dancing
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
-Willow Stream Spa
-Stretching
-Sun Salutation Yoga
-Bootcamp
-Core Workout
-Cardio Salsa
-Aqua Yoga
-Vinyasa Yoga
-Beginners Yoga - Golf †
Nature created the serenity of the tropical forest and the power of the mesmerizing sea. Greg Norman modeled nature’s gifts into 18 championship holes, and a golf story to live over and over again. El Camaleón Mayakoba hosts the Mayakoba Golf Classic every year, an official PGA Tour event.
Play where the PGA Tour professionals play! Book your tee time and enjoy exclusive rates for guests staying at Fairmont Mayakoba.
Transportation provided on a complimentary basis from our main lobby to El Camaleón.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- PoolThere are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †
Willow Stream is energy for life. We guide our guests on an energy journey to recover their body and balance. When nature joins forces with a human touch in a luxurious but lighthearted atmosphere, energy expands. This connection reminds us to keep personal harmony – an internal balance of mind and body.
Willow Stream Spa offers treatments based on local tradition and flora, ranging from signature experiences to uniquely Mayan legends featuring local herbs, essential oils, and extracts. The healing touches of our Willow Stream experience will guide you to renewing your energy.
- Teen programs †
-Sand castle competition
-Board games
-Boat Tour
-Ping pong
-Beach volleyball
- Tennis court
- Water activities †-Catamaran Guided Tour
-Beach Soccer Tournament
-Beach Volleyball Tournament
-Use of Kayaks, stand up paddle boards, sand toys and boogie Boards
-Coral Reef Snorkel
-Kite Surf
-Getaway picnic
-Van Dutch Yacht
- Playa Del Carmen
- Xcaret
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8522 reviews
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Feb 10, 2026Great experience
Amazing service and good! Love the atmosphere too
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Feb 10, 2026
Great job Carlos!
Carlos was really great on the boat trip of the resort. Very knowledgeable about the nature and canals.....gave a great tour!
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Feb 10, 2026
Take the boat tour with Carlos - highlight of our trip
Great boat tour with Carlos - knowledgeable on the property and wildlife. Great with the kids.
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Feb 09, 2026
Best part of our trip … Vanessa & Augustine
We recently stayed at the Fairmont Heritage Place with our family including our 16 month old grandson. Vanessa and Augustine were our butlers for the second time. I have to say they were a very big part of us having a wonderful trip. I would like to first start with how wonderful they were with helping us arrange for a crib and high and groceries. Our refrigerator was stocked before we arrived, with all of our requests. Whatever we needed for the room and especially for the baby, they helped us get throughout our stay. All of our restaurant reservations were made through them. We requested many changes throughout our stay and they always helped us out. They were so attentive to all of our needs. Always making our arrangements for us to move within the Mayakoba area, every step of the way. Wether is was with a boat or golf cart it was just perfect. Not only are they amazing at their jobs, they do it with such sweetness, grace and big smiles; it was always a pleasure to speak with them. We truly looked forward to seeing them everyday. The baby even asked for Vanessa when we got home to NY. I can't wait to go back and see them again. I have to say they would be a huge part of us coming back to The Fairmont. I can't say enough great things about them. Well done Fairmont on having these 2 on your staff. I would also like to add that all of the staff we encountered were amazing. We especially enjoyed the pool staff. They were so helpful and great at taking care of us. Another shout out to Israel at the bar in Tauro. Fabulous drinks and such a knowledgable bar tender and a sweet man. Another highlight of our trip. One more shout out to Uriel in management. He handled a situation that we encountered in a very professional manor. Thank you to all of you. Can't wait to see you again.
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Feb 09, 2026
Best massage of my life with Jose!
I had the best massage of my life with Jose! I did Resort Pass and got a 90 minute deep tissue/sports massage and it was absolutely incredible! I come back to Mexico in May and will be back! The facilities were fabulous and the beach setup is incredible. I had my honeymoon at Rosewood Mayakoba and walked down the beach to check it out and there is sever beach erosion now. The Fairmont has a much better beach & 3 small pools on the beach which would be great for kids
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Hotel Deposit Requirements - A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.
Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet Policy : Pets Not Allowed