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Boulevard Kukulcan KM 9.5, Lote 6, Zona Hotelera  
Cancun, Quintana Roo  77500
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 4660 reviews
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Create memories to last a lifetime during stays at this premier all-suite resort. Spend lazy days on the beach, and then spice things up with endless fun in the multilevel pool that features swim-up bars and cascading waterfalls. Families will love the offering of fun-filled children’s programs, while the selection of gourmet dining is sure to please every palate.
Location: Cancun - Beach
  • Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
  • A minimum mandatory hotel-imposed fee of $25(including tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is not included in your package price and is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
† Fees may apply
  • Accessible facilities
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Golf, Offsite†
  • Housekeeping - daily
† Fees may apply

Grand Club Junior Suite

1 king or 2 double beds
Occupying the top two floors of the hotel, the exclusive Grand Club suites offer exclusive privileges not available to other guests, including access to the Grand Club Penthouse Lounge with roomy sitting areas, spectacular views, continental breakfast, daily hors d’oeuvres, and cocktails. Each unit features one large room with one king or two double beds and a step-down living area with sofa and chairs. Rooms have cordless phone with voicemail and 27-inch TV, fax, coffeemaker, safe and nightly turndown service. Room-service available 24 hours.
Occupancy limits - Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults. (Jan. 2, 2011 - Jan. 1, 2012)

Maximum of 2 children through the age of 17 stay free in existing beds with at least 2 adults. (Valid through Jan. 1, 2011)

Master Suite Oceanfront

1 king bed
This corner unit features one large room with one king bed and a partially separated living area with sofa and chairs. Private furnished balcony with panoramic ocean view. Large private terrace, ocean views, and patio furniture. Oversized marble bathrooms with jacuzzi, stall showers, dressing rooms, premium amenities, and double vanities. Cordless phones with voicemail, fax machines, and 27-inch TV, Internet access, CD player, coffeemaker, nightly turndown service and 24-hour room service.
Occupancy limits - Maximum 2 adults, 1 child, 2 total

Maximum of 1 child through the age of 12 stays free in existing beds with at least 1 adult.

Junior Suite Ocean View

Bedding - 1 king or 2 double beds

Occupancy limits - Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 1 adult.

Additional Amenities - This unit features one large room with one king bed or two double beds and a step-down living area with sofa and chairs. Private balcony with a great view of the hotel pool and gardens, plus a partial view of the beach and ocean. Large marble bathroom with shower/tub combo, premium amenities, and vanity mirror. Cordless phone with voicemail, 27-inch TV, CD player, coffeemaker, safe, 24-hour room service and nightly turndown service.

Junior Suite Ocean Front

Bedding - 1 king or 2 double beds

Occupancy limits - Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 1 adult.

Additional Amenities - Spacious room with one king bed or two double beds and a step-down living area with sofa and chairs. Private balcony with commanding ocean view. Conservative decor with neutral colors, marble floors, and throw rugs. Large marble bathroom with shower/tub combo, premium amenities, and vanity mirror. Cordless phone with voicemail and 27-inch TV, Internet access, CD player, mini-bar, coffeemaker, fax, 24-hour room service and nightly turndown service.

Master Suite Grand Club

Bedding - 1 king bed

The grandeur of marble and elegant comfort of each space leads you into a majestic world of unequalled luxury and refinement. The stunning Master Suites are beautiful sanctuaries with ideal spaces such as a living area, an impressive terrace and a large bathroom with a bathtub, vanity with two sinks and separate shower. These details are crafted for you with a subtle elegance, allowing us to indulge you.

Occupancy limits - Maximum 2   adults,  2 children,  4 total

Maximum of 2 children through the age of 12  stay free in existing beds with at least 1 adult.

Grand Club Unlimited Experience King

Bedding - 1 king bed

Occupancy limits - Maximum 3 adults, 2 children, 4 total

Grand Club Unlimited Experience Double

Bedding - 2 Double beds

Occupancy limits - Maximum 3 adults, 2 children, 4 total

Master Suite, 1 King, Unlimited Experience

Bedding - 1 King bed

Occupancy limits - Maximum 2 adults, 2 children, 4 total

† Fees may apply

Various Lounges/Bars

Includes 3 swim-up bars.


Various Restaurants

Isla Contoy Coral Reef- Serving International and Continental cuisine with a Northern Italy theme. Lunch and Dinner only.
Vina Del Mar- Serving buffet breakfast and dinner. International cuisine
La Joya- Serving gourmet Mexican cuisine for dinner only
Sunset Bar- Serving a light lunch. Snack bar type of setting


  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site†
  • Non-Motorized Water Sports†
  • Pool
    There is 1 pool on site.
  • Sauna†
  • Steam bath†
† Fees may apply
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