Create memories to last a lifetime during stays at this premier all-suite resort. Spend lazy days on the beach, and then spice things up with endless fun in the multilevel pool that features swim-up bars and cascading waterfalls. Families will love the
offering of fun-filled children’s programs, while the selection of gourmet dining is sure to please every palate.
Location: Cancun - Beach
- Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- A minimum mandatory hotel-imposed fee of $25(including tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is not included in your package price and is subject to change without prior notice.
The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
- The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- In-room Coffee & tea
- Wi-Fi throughout the resort
- In-room domestic bottled water
- Fitness/Gym Access:
o Domestic bottled water
o Whole fresh fruits
o Cold Face towel service
- Pool and Beach Concierge
o Pre-entrance foot clearance & rinsing
o Food beach (canapes) & pool amenities
- Daily teens & adults activities program
o Non-motorized water toys
o Water aerobics & Zumba
o Beach & Pool Volley ball
o Mexican Bingo & cooking lessons
o Early morning Yoga twice a week
o Live entertainment throughout the resort (without any minimum consumption at any restaurant & bar)
- 1-800 toll free access US / CAN / MEX
o Local & domestic long distance calls. (Within Mexico)
Pet Policy
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Cancun, Mexico (CUN): 30 miles
- Year Built: 1990
-
Accessible rooms: 2
-
Floors: 11
-
Total rooms: 602
† Fees may apply
Grand Club Junior Suite
1 king or 2 double beds
Occupying the top two floors of the hotel, the exclusive Grand Club suites offer exclusive privileges not available to other guests, including access to the Grand Club Penthouse Lounge with roomy sitting areas, spectacular views, continental breakfast, daily
hors d’oeuvres, and cocktails. Each unit features one large room with one king or two double beds and a step-down living area with sofa and chairs. Rooms have cordless phone with voicemail and 27-inch TV, fax, coffeemaker, safe and nightly turndown service.
Room-service available 24 hours.
Occupancy limits - Maximum 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults. (Jan. 2, 2011 - Jan. 1, 2012)
Maximum of 2 children through the age of 17 stay free in existing beds with at least 2 adults. (Valid through Jan. 1, 2011)
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Minibar†
- Safe
- Telephone
- TV
Master Suite Oceanfront
1 king bed
This corner unit features one large room with one king bed and a partially separated living area with sofa and chairs. Private furnished balcony with panoramic ocean view. Large private terrace, ocean views, and patio furniture. Oversized marble bathrooms with
jacuzzi, stall showers, dressing rooms, premium amenities, and double vanities. Cordless phones with voicemail, fax machines, and 27-inch TV, Internet access, CD player, coffeemaker, nightly turndown service and 24-hour room service.
Occupancy limits - Maximum 2 adults, 1 child, 2 total
Maximum of 1 child through the age of 12 stays free in existing beds with at least 1 adult.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Minibar†
- Safe
- Telephone
- TV
Junior Suite Ocean View
Bedding - 1 king or 2 double beds
Occupancy limits - Maximum 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 12 stay free in existing beds with at least 1 adult.
Additional Amenities - This unit features one large room with one king bed or two double beds and a step-down living area with sofa and chairs. Private balcony with a great view of the hotel pool and gardens, plus a partial view of the beach
and ocean. Large marble bathroom with shower/tub combo, premium amenities, and vanity mirror. Cordless phone with voicemail, 27-inch TV, CD player, coffeemaker, safe, 24-hour room service and nightly turndown service.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Safe
- Telephone
- TV
Junior Suite Ocean Front
Bedding - 1 king or 2 double beds
Occupancy limits - Maximum 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 12 stay free in existing beds with at least 1 adult.
Additional Amenities - Spacious room with one king bed or two double beds and a step-down living area with sofa and chairs. Private balcony with commanding ocean view. Conservative decor with neutral colors, marble floors, and throw rugs.
Large marble bathroom with shower/tub combo, premium amenities, and vanity mirror. Cordless phone with voicemail and 27-inch TV, Internet access, CD player, mini-bar, coffeemaker, fax, 24-hour room service and nightly turndown service.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Minibar†
- Safe
- Telephone
- TV
Master Suite Grand Club
Bedding - 1 king bed
The grandeur of marble and elegant comfort of each space leads you into a majestic world of unequalled luxury and refinement. The stunning Master Suites are beautiful sanctuaries with ideal spaces such as a living area, an impressive terrace and a large
bathroom with a bathtub, vanity with two sinks and separate shower. These details are crafted for you with a subtle elegance, allowing us to indulge you.
Occupancy limits - Maximum 2 adults, 2 children, 4 total
Maximum of 2 children through the age of 12 stay free in existing beds with at least 1 adult.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Minibar†
- Safe
- Telephone
- TV
Grand Club Unlimited Experience King
Bedding - 1 king bed
Occupancy limits - Maximum 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Minibar†
- Safe
- Telephone
Grand Club Unlimited Experience Double
Bedding - 2 Double beds
Occupancy limits - Maximum 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Minibar†
- Safe
- Telephone
Master Suite, 1 King, Unlimited Experience
Bedding - 1 King bed
Occupancy limits - Maximum 2 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Minibar†
- Safe
- Telephone
† Fees may apply