Resort Details

OnSite Dining
  • Various Lounges/Bars

    Cevichería
    Jamaica bar 
    Lobby bar
    Swim-Up bar

  • Various Restaurants

    Kambu Restaurant

    Kalmia Cocina

    Rosato Ristorante

    El Mexicano

    Trattoria

    Sushi Corner

    The Grill

    Deli Cafe

    Pizzeria

    Cenaduria

    La Cevicheria

    San Telmo Steak House

    Panadería

    Thai Kunn

    Healthy Corner

    Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Conference facilities†
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall, Offsite†
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Wireless Connectivity
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.

    Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools and 1 children’s pool. This property also has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17056 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great daughter mother vacations

    I’m a 42-year-old woman from Canada and recently traveled with my 15-year-old daughter to Fiesta Americana Condesa Cancun — and our experience was nothing short of exceptional. From the moment we arrived, we felt warmly welcomed. Paola at the front desk greeted us with kindness and professionalism, and the resort surprised us by delivering our luggage and a complimentary bottle of tequila to our room. The resort features three beautiful pools: a lively main pool with activities and music, a serene adults-only pool perfect for relaxation, and a fun kids’ pool. There are multiple bars conveniently located around the property, each offering great drinks and friendly service. Dining was consistently excellent. The resort offers two buffets one by the beach and another near the lobby — and a variety of specialty restaurants, including Italian and Thai. Housekeeping came daily and kept our room immaculate. The entertainment was festive and diverse, with themed shows every night. The Michael Jackson tribute was particularly fun and memorable. As for the beach there was some seaweed during our stay, but it didn’t bother me at all. I’m used to swimming in these waters, and it

    Jul 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort in Cancun

    This was my first experience in an all inclusive resort. The drinks were very well made with good booze. The food was good. One restaurant “Rose” was super good. The plating was outstanding. It is Italian and they have their own Chef. You must be in line just before 3pm to make reservations for the night. We went twice, being it was so good. There are several restaurants and pool side places for food. The pools were great. They even have free beer, soda & water in your room. Housekeepers and general maintenance was great. They had lots of people cleaning and maintaining the Hotel all day long. The staff was super nice. Only caution I would mention are the cigar vendors that set up on certain nights is the pricing. Their prices were more than double than the US. They do carry Cuban cigars however.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fiest American experience.

    From the moment we arrived at Fiesta Americana Condesa Cancun, we were welcomed with warmth and genuine hospitality that made our stay truly unforgettable. Every single staff member we encountered went above and beyond to ensure we were comfortable, happy, and well taken care of — and that’s what makes this resort so special. A very special thank you to Eladio, the restaurant manager, whose leadership is clearly reflected in the outstanding service we received. His dedication, professionalism, and warm presence were truly appreciated throughout our stay. We also want to give heartfelt recognition to the amazing restaurant staff: Geovany, for his friendly and attentive service that made every meal a pleasure. Ramiro, whose kindness and efficiency never went unnoticed. Jafat, who consistently made us feel like VIP guests with his attentiveness and positive attitude. And of course, the best hostess ever, Nayeli — always greeting us with a radiant smile and treating us like family from day one. She truly made our dining experiences feel extra special. The team at Fiesta Americana Condesa Cancun sets the standard for genuine, caring hospitality. Thank you all for making our vacation one to remember — we can’t wait to return!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    So so

    Marco, Sergio, Arle and Eladio was the best. But the waiters at the Thai restaurant was very very rude and made our family feel uncomfortable and unwanted there.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service

    I have been to several resorts throughout this resort and most of them are mostly the same. This hotel easily had the best people working here. Everyone is so nice, especially Paola the crepe lady. Me and my brother would go to her stand every single evening, until one day we saw she wasn't there. We sadly announced this to our family as a a sever overheard. A couple minutes later I looked up from my plate to see Paolo smiling asking if we wanted a crepe . She then made us 3 and hand delivered them to us, even though there was a line. ( she had not even gotten back to the stand yet people saw her coming). This hotel was just simply great.

    Jul 12, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
  • AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

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