Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great daughter mother vacations
I’m a 42-year-old woman from Canada and recently traveled with my 15-year-old daughter to Fiesta Americana Condesa Cancun — and our experience was nothing short of exceptional. From the moment we arrived, we felt warmly welcomed. Paola at the front desk greeted us with kindness and professionalism, and the resort surprised us by delivering our luggage and a complimentary bottle of tequila to our room. The resort features three beautiful pools: a lively main pool with activities and music, a serene adults-only pool perfect for relaxation, and a fun kids’ pool. There are multiple bars conveniently located around the property, each offering great drinks and friendly service. Dining was consistently excellent. The resort offers two buffets one by the beach and another near the lobby — and a variety of specialty restaurants, including Italian and Thai. Housekeeping came daily and kept our room immaculate. The entertainment was festive and diverse, with themed shows every night. The Michael Jackson tribute was particularly fun and memorable. As for the beach there was some seaweed during our stay, but it didn’t bother me at all. I’m used to swimming in these waters, and it
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Great resort in Cancun
This was my first experience in an all inclusive resort. The drinks were very well made with good booze. The food was good. One restaurant “Rose” was super good. The plating was outstanding. It is Italian and they have their own Chef. You must be in line just before 3pm to make reservations for the night. We went twice, being it was so good. There are several restaurants and pool side places for food. The pools were great. They even have free beer, soda & water in your room. Housekeepers and general maintenance was great. They had lots of people cleaning and maintaining the Hotel all day long. The staff was super nice. Only caution I would mention are the cigar vendors that set up on certain nights is the pricing. Their prices were more than double than the US. They do carry Cuban cigars however.
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Fiest American experience.
From the moment we arrived at Fiesta Americana Condesa Cancun, we were welcomed with warmth and genuine hospitality that made our stay truly unforgettable. Every single staff member we encountered went above and beyond to ensure we were comfortable, happy, and well taken care of — and that’s what makes this resort so special. A very special thank you to Eladio, the restaurant manager, whose leadership is clearly reflected in the outstanding service we received. His dedication, professionalism, and warm presence were truly appreciated throughout our stay. We also want to give heartfelt recognition to the amazing restaurant staff: Geovany, for his friendly and attentive service that made every meal a pleasure. Ramiro, whose kindness and efficiency never went unnoticed. Jafat, who consistently made us feel like VIP guests with his attentiveness and positive attitude. And of course, the best hostess ever, Nayeli — always greeting us with a radiant smile and treating us like family from day one. She truly made our dining experiences feel extra special. The team at Fiesta Americana Condesa Cancun sets the standard for genuine, caring hospitality. Thank you all for making our vacation one to remember — we can’t wait to return!
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So so
Marco, Sergio, Arle and Eladio was the best. But the waiters at the Thai restaurant was very very rude and made our family feel uncomfortable and unwanted there.
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Great service
I have been to several resorts throughout this resort and most of them are mostly the same. This hotel easily had the best people working here. Everyone is so nice, especially Paola the crepe lady. Me and my brother would go to her stand every single evening, until one day we saw she wasn't there. We sadly announced this to our family as a a sever overheard. A couple minutes later I looked up from my plate to see Paolo smiling asking if we wanted a crepe . She then made us 3 and hand delivered them to us, even though there was a line. ( she had not even gotten back to the stand yet people saw her coming). This hotel was just simply great.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed