Fiesta Americana Condesa Cancun - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17056 reviews

• 

  Great daughter mother vacations

  I’m a 42-year-old woman from Canada and recently traveled with my 15-year-old daughter to Fiesta Americana Condesa Cancun — and our experience was nothing short of exceptional. From the moment we arrived, we felt warmly welcomed. Paola at the front desk greeted us with kindness and professionalism, and the resort surprised us by delivering our luggage and a complimentary bottle of tequila to our room. The resort features three beautiful pools: a lively main pool with activities and music, a serene adults-only pool perfect for relaxation, and a fun kids’ pool. There are multiple bars conveniently located around the property, each offering great drinks and friendly service. Dining was consistently excellent. The resort offers two buffets one by the beach and another near the lobby — and a variety of specialty restaurants, including Italian and Thai. Housekeeping came daily and kept our room immaculate. The entertainment was festive and diverse, with themed shows every night. The Michael Jackson tribute was particularly fun and memorable. As for the beach there was some seaweed during our stay, but it didn’t bother me at all. I’m used to swimming in these waters, and it

  Jul 14, 2025
• 

  Great resort in Cancun

  This was my first experience in an all inclusive resort. The drinks were very well made with good booze. The food was good. One restaurant “Rose” was super good. The plating was outstanding. It is Italian and they have their own Chef. You must be in line just before 3pm to make reservations for the night. We went twice, being it was so good. There are several restaurants and pool side places for food. The pools were great. They even have free beer, soda & water in your room. Housekeepers and general maintenance was great. They had lots of people cleaning and maintaining the Hotel all day long. The staff was super nice. Only caution I would mention are the cigar vendors that set up on certain nights is the pricing. Their prices were more than double than the US. They do carry Cuban cigars however.

  Jul 13, 2025
• 

  Fiest American experience.

  From the moment we arrived at Fiesta Americana Condesa Cancun, we were welcomed with warmth and genuine hospitality that made our stay truly unforgettable. Every single staff member we encountered went above and beyond to ensure we were comfortable, happy, and well taken care of — and that’s what makes this resort so special. A very special thank you to Eladio, the restaurant manager, whose leadership is clearly reflected in the outstanding service we received. His dedication, professionalism, and warm presence were truly appreciated throughout our stay. We also want to give heartfelt recognition to the amazing restaurant staff: Geovany, for his friendly and attentive service that made every meal a pleasure. Ramiro, whose kindness and efficiency never went unnoticed. Jafat, who consistently made us feel like VIP guests with his attentiveness and positive attitude. And of course, the best hostess ever, Nayeli — always greeting us with a radiant smile and treating us like family from day one. She truly made our dining experiences feel extra special. The team at Fiesta Americana Condesa Cancun sets the standard for genuine, caring hospitality. Thank you all for making our vacation one to remember — we can’t wait to return!

  Jul 13, 2025
• 

  So so

  Marco, Sergio, Arle and Eladio was the best. But the waiters at the Thai restaurant was very very rude and made our family feel uncomfortable and unwanted there.

  Jul 13, 2025
• 

  Great service

  I have been to several resorts throughout this resort and most of them are mostly the same. This hotel easily had the best people working here. Everyone is so nice, especially Paola the crepe lady. Me and my brother would go to her stand every single evening, until one day we saw she wasn't there. We sadly announced this to our family as a a sever overheard. A couple minutes later I looked up from my plate to see Paolo smiling asking if we wanted a crepe . She then made us 3 and hand delivered them to us, even though there was a line. ( she had not even gotten back to the stand yet people saw her coming). This hotel was just simply great.

  Jul 12, 2025