Step into an atmosphere of casual elegance and personalized service during visits to this inviting Family friendly beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16532 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sunrun 2024

    Awesome experience, could not be happier with our time here. Miguel, Emiliano, meoli, Fernando from hamburgers, eddy were absolutely awesome. They were able to help us with anything we need. We had silent disco and an absolute blast. Will definitely be back. 🍻.

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time at Fiesta

    We had a great time at Fiesta. Osvaldo was our waiter and did an exceptional job taking care of us at the pool. He made the experience better. The spa was really nice also. Rooms were super clean and came with a stocked mini fridge. Thank you for a great time!

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing crepes

    Paola made the best crepes and was very very nice all the time. Went above and beyond to make sure I had a great time! She made my crepe to perfection everytime and made sure I was always happy with what I got. She always had a good attitude and in a great mood always.

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paola and crepes rock

    Crepe shop with paola was the highlight of the trip. Super light and fluffy favorite was the Nutella with condensed milk. Paola was super nice and funny made the whole experience 10x better. Definitely recommend stopping by. Open till 10pm!

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    NEVER STAY AT THIS RESORT - NOT FAMILY FRIENDLY

    NEVER AGAIN! This was the worst family vacation we've ever taken. This hotel is broken into three sections, the main building where the lobby is, and two side buildings. Our room was on the second floor in the main building. The main building is home to their lounge/club that is open every night until midnight, making it impossible to sleep. We asked to be moved on our second day, but were told they had no availability. Regretfully, the first night wasn't even the worst of it. Around noon the next day, about 300 mid 20 year olds showed up for an annual solar panel sales rally.The next three days were AWFUL. They took over the entire resort to the extent where my family no longer felt comfortable. The group got extremely intoxicated, yelled day and night and were acting obscene. I paid $700 a night for this hotel. After this experience, I WILL NEVER STAY AT AN ALL INCLUSIVE AGAIN. I would like Fiesta American to refund me every cent of our ruined family vacation.

    Dec 01, 2024