Location
Cancun - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16483 reviews-
Great Management Team
I have stayed at the Fiesta Americana Condesa many times over the past 40 years and have loved every visit. I experienced an issue with using the KIVAC (point system) to make a future reservation and asked for assistance from the management team. Mr. Sergio Valencia, David Miranda and Roberto from reservations provided exceptional customer service. Mr. Miranda ensured I was completely satisfied and Roberto worked with me to get the best rates. This hotel treats their guests as part of their family and have given me and my family some of the best memories of my life. Thanks to some of the nicest people you will meet and for always making you the customer their number 1 priority!!
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Incredible Time
The staff at this hotel were incredibly welcoming and helpful throughout our stay. They also know how to make customers feel at home and create a long-lasting relationship by exceeding our expectations. The staff at this hotel went above and beyond to make our stay enjoyable. Everyone was so friendly and attentive especially Felix, Antonio, Javier, and Eligio.
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Great time
Staff are the friendliest. Always a good time. We keep coming back. Shout out to JJ, Eligio, Oscar . Silent disco. Pool side service. Great food, restaurants, shrimp tacos, drinks, atmosphere, kid friendly. Comfortable rooms. Won’t break the bank
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Fiesta American Condesa Trip
We went for our wedding anniversary. Got married at the resort 4 years ago. Once again a wonderful experience. The staff at this property make your vacation experience one to remember. Restaurants at this resort are great. We love the Italian restaurant. The pool staff keep the activities going and guest involved. My friend Pedro the bartender at the pool is great. Have known him for 15 years and he treats everyone with best service. Our room was clean and ice cold ac. Would recommend this resort to everyone.
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Great time.
Resort is awesome. Employees are very nice and helpful. Eligio at the top pool was the best. All tenders in the night at the inside lobby bar also excellent. Room service and cleaning staff are on top of every thing. Very accomidating for anything you need.