Step into an atmosphere of casual elegance and personalized service during visits to this inviting Family friendly beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16483 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Management Team

    I have stayed at the Fiesta Americana Condesa many times over the past 40 years and have loved every visit. I experienced an issue with using the KIVAC (point system) to make a future reservation and asked for assistance from the management team. Mr. Sergio Valencia, David Miranda and Roberto from reservations provided exceptional customer service. Mr. Miranda ensured I was completely satisfied and Roberto worked with me to get the best rates. This hotel treats their guests as part of their family and have given me and my family some of the best memories of my life. Thanks to some of the nicest people you will meet and for always making you the customer their number 1 priority!!

    Nov 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible Time

    The staff at this hotel were incredibly welcoming and helpful throughout our stay. They also know how to make customers feel at home and create a long-lasting relationship by exceeding our expectations. The staff at this hotel went above and beyond to make our stay enjoyable. Everyone was so friendly and attentive especially Felix, Antonio, Javier, and Eligio.

    Oct 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time

    Staff are the friendliest. Always a good time. We keep coming back. Shout out to JJ, Eligio, Oscar . Silent disco. Pool side service. Great food, restaurants, shrimp tacos, drinks, atmosphere, kid friendly. Comfortable rooms. Won’t break the bank

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fiesta American Condesa Trip

    We went for our wedding anniversary. Got married at the resort 4 years ago. Once again a wonderful experience. The staff at this property make your vacation experience one to remember. Restaurants at this resort are great. We love the Italian restaurant. The pool staff keep the activities going and guest involved. My friend Pedro the bartender at the pool is great. Have known him for 15 years and he treats everyone with best service. Our room was clean and ice cold ac. Would recommend this resort to everyone.

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time.

    Resort is awesome. Employees are very nice and helpful. Eligio at the top pool was the best. All tenders in the night at the inside lobby bar also excellent. Room service and cleaning staff are on top of every thing. Very accomidating for anything you need.

    Oct 28, 2024