Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
El Rincon de Don Roberto
La Cevicheria
San Telmo Steak House
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- Premium Master Suite - 1 King
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Ocean view They are based on availability upon check-in.- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Garden View, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Garden View, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean Front, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean Front, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean View, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean View, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Honeymoon Suite, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 Total
Live your special day the way you’ve always imagined: in a room that invites you to celebrate love, with the ocean as a backdrop. With its renewed Mexican style, enjoy this suite featuring a King Size bed, outfitted with 100% cotton, 300-thread count bed linen, and –to fall even deeper in love–, treat yourself to a bottle of sparkling wine, a romantic dinner on the beach or the terrace, and a couples massage.- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Sunset View, 1 kingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- Premium Sunset View, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- Family SuiteBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Wireless internet connection
- 2 Bedroom Master SuiteBedding: 1 King bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 6 adults, 6 children, 8 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Ocean View 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 3 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Ocean View 1 KingOccupancy limits - 3 adults, 3 children, 4 total.
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Sunset View 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 3 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Sunset View 1 KingOccupancy limits - 2 adults, 2 children, 4 total.
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Ocean Front, 1 KingOccupancy limits - 2 adults, 2 children, 4 total.
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Slippers
- Telephone
- TV
- Serenity Ocean View, 2 DoubleBedding - 2 double bed.
Occupancy: 3 adults- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Serenity Ocean Front, 2 DoubleBedding - 2 double bed.
Occupancy: 3 adults- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Serenity Ocean Front Suite, 1 KingBedding - 1 king bed.
Occupancy: 2 adults- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service*
- ATM/Cash machine*
- Babysitting,Offsite*
- Baggage hold
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service*
- ATM/Cash machine*
- Babysitting, Offsite*
- Baggage hold
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities*
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Meeting rooms*
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Safe deposit box
- Sauna*
- Shopping mall, Offsite*
- Spa*
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports*
- Business Services*
- Wireless Connectivity
- Please contact the hotel for additional information.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 10:00 AM - 5:00 PM.
- Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports *
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna *
- Spa *
- Steam bath *
- Golf *Golf course located within a mile of property.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Sep 06, 2026
Vacations
The food its delicious, the hotel its great and clean, the activities and games at the pool with Jonatan and Alexander are a 10 out of 10.
-
Sep 05, 2026
The Best Experience
One of the best spa experiences I’ve ever had! We visited Miiluma Spa inside Fiesta Americana Condesa and loved every part of it. We started with an hour in the spa enjoying the sauna, steam room, and jacuzzi. Sarahi was so attentive and kept checking in to make sure we had everything we needed, from robes to anything else we could possibly need. After that, we had a 50-minute couples massage right by the beach, and it was AMAZING. Brenda and Erika were wonderful and made the whole experience so relaxing and special. Even the check-in process was great—David was friendly, welcoming, and made everything super easy from the beginning. Everyone made us feel so well taken care of. Definitely one of the highlights of our trip and an experience I would absolutely recommend! We left feeling completely relaxed and already wishing we could do it all over again. ❤️
-
Sep 04, 2026
Pool time!!
Carlos and Johnathan are the ENERGY at the pool area! They are so sweet and keep the energy flowing all day long!!! Highly recommend + playing the games was so fun!!!!
-
Aug 31, 2026
5-time Guests
My wife and I just returned from our most recent stay at the Fiesta Americana Condesa Cancun All Inclusive resort, staying there August 23-29, 2026. This was our 5th time staying at the FACC, though we are not members of their vacation club. We love the size of this resort, it is not too big and not too small. We had a 2nd floor partial ocean view room, which, while not ocean front, did provide a very nice view of the pools, ocean and sunrise. The resort is very clean throughout, and the beach is very clean, with very little trash. There is an upper, more quiet pool, and a lower pool with swim-up bar and activities that you can participate in throughout the day. The entertainment team members are a lot of fun, encourage guests to participate in the activities, but do not pressure you. Some of our favorite food items were chiaquilas, dragon fruit, and french toast at the breakfast buffet restaurant, the shrimp tacos and fish tacos at La Cevicheria for lunch, and the Pizza Condesa at the brick oven pizza stand next to the upper pool. At the el Mexicano restaurant we enjoyed the watermelon salad, tortilla soup, and the beef filet. At the Rosato italian restaurant we enjoyed the caprese salad, tuscany soup, and the baked salmon. At the Brazilian restaurant we especially enjoyed the bison and ribeye. There was a circus/magic show at the theater one night during our stay, and a fire show on the pool deck on another night. Other nights there is usually a DJ or karaoke in the lobby bar in the evening. The employees at the FACC are all extremely friendly and do all that they can to make your vacation special. A few of the employees that stood out to us were Alexander, Carlos, Sinai, Diana and Jonathan from the entertainment team, who each got to know us by name, getting to know us personally, plus bartenders Pedro and Gabriel at the pool bar, hostesses Nayeli and Magda at the breakfast buffet, Juan Carlos and Rachel at the gift shop coffee station, the lady at the gift shop ice cream station (sorry, I did not get her name, but she was there 5 of the 6 nights of our stay), and Lobby bar waitress Yoana. We will definitely be back! Hello to all of our friends at the FACC from Kevin & Michelle.
-
Aug 31, 2026
Yay!
I had a great vacation with my family here! My room was good, the staff was great, and my drinks were delicious. I had a great experience with Carlos, Nestor, Sinai, y Ana! They helped me make nice bracelets 🫶🏻
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $91.04 Mexican Pesos (approx. $5.22USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain, and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed