Step into an atmosphere of casual elegance and personalized service during visits to this inviting beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants,
an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.
Location: Cancun - Beach
- Important Information For Our Guests
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Fiesta Americana Condesa Cancun is currently remodeling of Kambu Restaurant and the Pool Bar. Kambu remains closed. All pools remain in full operation and a screened wall is installed around the work area to minimize any guest impact. In addition, there is a temporary pool bar at the upper pool next to Trattoria and they have extended the hours of Jamaica Bar La Cevicheria Bar (both opening at 11am). Please note renovation dates are subject to change at any time without prior notification.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
-
Cancun, Mexico (CUN): 15 miles
- Year Built: 1989
- Last Renovation: 2018
-
Accessible rooms: 1
-
Floors: 8
-
Total rooms: 502
† Fees may apply
Superior Gardenview King
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Superior Gardenview 2 Double
Bedding - 2 double beds
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Deluxe Oceanview King
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Deluxe Oceanview Double
Bedding - 2 double beds
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Deluxe Oceanfront Double
Bedding- 2 Double beds
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
Master Suite King
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults.
Children 5 - 12 years old are surcharged.
- 844 sq. ft.
- Living area
- Dining area
- 2 full bathrooms
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Superior Room, 1 King, Gardenview
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Garden view
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Superior Room, 2 Double, Gardenview
Bedding - 2 doubles
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Garden view
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Deluxe Room, 1 King
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - View of the Nichupte lagoon
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Deluxe Room, 2 Double
Bedding - 2 doubles
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - View of the Nichupte lagoon
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Deluxe Room, 1 King, Oceanview
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Partial view of the sea
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Deluxe Room, 2 Double, Oceanview
Bedding - 2 doubles
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Partial view of the sea
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Deluxe Room, 1 King Oceanfront
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Beautiful oceanfront view
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Deluxe Room, 2 Double, Oceanfront
Bedding - 2 doubles
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Beautiful oceanfront view
- Air conditioning
- Alarm clock
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
Premium Master Suite - 1 King
Bedding - 1 king
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Ocean view
- Air conditioning
- Alarm clock
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- Video game player
- Video on demand
- Wireless internet connection†
† Fees may apply