Galley Bay Resort and Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4668 reviews

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  Home Away from Home

  We just returned from a wonderful week vacation at Galley Bay. My husband and I have been to many Caribbean resorts and we both said that Galley Bay was one of the best. We felt very much at home and the entire resort offered up pretty much what we look for on a vacation. Unfortunately, it rained all week so that certainly put a “damper” on our trip. The umbrella became our most used accessory. Most of the employees were very nice but some were MUCH better than others. A few who need to be recognized are the following: Samantha - always polite and spot on. She was always friendly and incredibly helpful. Tenicia had a smile that could light up the entire resort. Sonya in the coffee shop took great care of us and made a mean cup of coffee. Veronica in housekeeping was terrific. Great service with a smile - always. Last but not least was Alaska - who I will call the Master of Ceremonies. He always made a point to say hello to us and always with a compliment. We stayed in an Ocean front room on the ground floor. This room was delightful. Two beach chaise lounges with our room number on it was a great perk. The room also had an outdoor patio with two more chaises on it. An outdoor shower was a real treat. The three restaurants were totally different but all good. Some of the best food we have had in the Caribbean. The dress code was greatly appreciated. The Thursday afternoon barbecue was fantastic. Great food selection and steel drum music to add to the ambiance. Now - a few areas that need improvement. Reception was totally disorganized and inefficient. After 8 hours of traveling you really should not be asked about your departure information. Let your guests get a bit settled in before hitting them with that question. They also got our restaurant reservations wrong - put us under another guests name. This is a matter of management needing to train the staff. Not a smooth or a friendly welcome. I actually think the reception area should be on the other side of the bridge - closer to the “action” - a real disconnect here. The Tee-Pee bar is a perfect place to have a casual lunch. The menu is just perfect for a lunch by the beach. The problem here is lack of staff which translates to lack of service. We couldn’t get anyone’s attention. We simply needed some flatware and napkins. Our waiter was the only one working there so he was busy and nowhere to be found. I asked the two women working at the bar if they could get us some napkins- they were not interested in helping. I went behind the bar at got some cocktails on my own. We did give it another try on our last day - only one person working -this place is where people would spend money on lunch - needs staffing. All in all, Galley Bay gave us everything we were looking for in a vacation. We will be back. Martha and Bill Spiegel

  May 05, 2025
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  Home from home a wonderful place

  Another wonderful stay here at this fabulous place Thank you everyone for making us feel at home and special for our yearly visit As usual all the staff are friendly and cannot do enough for you Our room this visit was amazing - the bird life during the day Truely amazing the ducks stole our hearts a bonus was a turtle laying her eggs and the tree frogs of an evening after the rain were Spectacular !!! 🤣🤣 The food as always a delicious feast at breakfast lunch and evening meal Cocktails and drinks a plenty !!! God bless you all and already booked for April 2026 - just one request though not to much liquid sunshine next year !! 🤣🤣🤣xxx

  May 04, 2025
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  First time visitors thumbs up from us

  We visited for the first time with friends who were visiting for their 14th time. There are a large number of returning guests who obviously love the resort. Rooms are spacious and comfortable with a good toiletries and plenty of drinks in the fridge. We had a ground floor room leading right out onto the beach. Unfortunately we rarely used the beach as the weather was poor. While the beach was undoubtedly beautiful and would obviously have been more beautiful had the sky been bright blue, we were disappointed that the large amount of seaweed was never removed. The seaweed was smelly and full of flies. I would have thought that a luxury resort would rake the beach daily; many other resorts we have visited have done so. The food was of a high standard always delicious and varied. The food in all restaurants was good but our meal in Ismay’s was exceptional. The drinks on offer were good quality, branded drinks and cocktails were delicious and varied. As others have said some of the staff are brilliant, attentive, friendly and efficient. Unfortunately there were also occasions when service was poor, slow and with errors and omissions. Overall we had a lovely holiday and found the resort to be friendly and can definitely see why people return time after time. The weather was disappointing but this is not something anyone can predict or change.

  May 02, 2025
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  Second time stay ... won't be our last!

  This is our second visit to Galley Bay. We came for our honeymoon back in 2021 and loved it so much, we returned and don't want to leave! The weather has been a bit hit and miss but even with the showers we've had an amazing time! This resort and spa is in such a beautiful place! The staff are so happy to help, the food is incredible and you feel really looked after! Our second visit has been just as good as the first and it certainly won't be our last! Thank you again to everyone at Galley Bay for a wonderful holiday!

  May 01, 2025
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  “Beautiful Setting and Missing First Impressions and Inconsistent Hospitality”

  ⸻ Stunning Setting, But Poorly Maintained and Inconsistent Service We’ve stayed at resorts all over the Caribbean and were genuinely excited for our first visit to Antigua and Galley Bay Resort. Unfortunately, while there were a few highlights, the overall experience didn’t meet expectations for a property marketed as luxury. The beachfront setting is undeniably beautiful, but the resort itself feels tired and in need of attention. The front entrance lacked any sense of beauty or arrival—just a dirt path, no paving, and empty flowerpots with no flowers in them. It was a missed opportunity to create a welcoming first impression. To make matters worse, the front office was disheveled and cluttered, and clearly visible through a glass door. If you’re going to keep a messy office, at least frost the door to preserve the guest experience. Throughout the resort, maintenance and aesthetics were lacking. Weeds were overgrown, hoses were left out on the lawn, and many areas were just bare dirt with no landscaping. The beach in front of our room was never raked—seaweed and leaves sat untouched the entire stay—and our lounge chairs were never straightened or cared for. Most of the common area furniture was old and outdated, and the dining tables in the evening had no flowers or decorative touches. The resort simply lacked warmth and charm. Service was inconsistent. About 20% of the staff were genuinely kind and professional—Samantha and Danita at Gauguin’s Restaurant, in particular, stood out with their warm, attentive service. Unfortunately, the remaining staff lacked basic hospitality. One especially disappointing moment happened at the coffee shop when my brother-in-law misordered a caramel macchiato while trying to understand the menu. The staff member rolled her eyes and muttered something under her breath—an interaction that was both unprofessional and uncomfortable. On a positive note, the food was excellent. There was a nice variety of menu options with fresh ingredients, and the seafood—especially the local fish—was delicious. The culinary experience was one of the few highlights of our stay. Galley Bay has incredible potential. With its peaceful beachfront setting, it could be something truly special. But without serious investment in upkeep, leadership, and staff training, it falls far short of delivering the luxury experience it promises. ⸻

  May 01, 2025