Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service†
  • ATM/Cash machine†
  • Bell staff/porter
  • Complimentary newspaper in lobby
  • Concierge desk
  • Dry cleaning†
  • Elevators
  • Exercise gym†
  • Fire safety compliant
  • 24-hour front desk
  • Airport shuttle service†
  • ATM/Cash machine†
  • Bell staff/porter
  • Complimentary newspaper in lobby
  • Concierge desk
  • Dry cleaning†
  • Elevators
  • Exercise gym†
  • Fire safety compliant
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Onsite laundry†
  • Safe deposit box†
  • Sauna
  • Smoke-free property
  • Spa
  • Tour/sightseeing desk
On-Site Wedding Services
  • Wedding services

† Fees may apply

Off-Site Recreation

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4772 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional resort, the best food and service we’ve ever had!

    We stayed at the new Sanctuary building at Garza Blanca in Puerto Vallarta, and it was truly incredible. Our very first time, and we will be back. The room was amazing, so modern and sleek. All of our food was so delicious! So good, hard to believe it was all - inclusive. Our favorite spot was the new rooftop pool and bar at the sanctuary building. The service there was the best!! Efrain, Miriam, Carlos, Edgar, and Jose were so attentive, gave excellent service, so fun and were there for anything we needed! Quick and quality service made us feel like royalty! We will be coming back to see them!!

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A wonderful experience! Highly recommend and will definitely be back!!!

    This resort is so beautiful and all of the staff were so attentive and went above and beyond! Our room attendant Alma was just wonderful! She left our room so perfect every day and our night room attendant Salma was also so good! All of the help at the resort were excellent!

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Attention to detail - Welcoming staff

    Our stay at Garza Blanca Puerto Vallarta again this year was wonderful. The service of the butlers and poolside staff left us wanting for nothing. They were friendly and attentive without being intrusive. A special shout out to goes to Araceli, the wonderful housekeeper who kept our unit clean and well stocked for the entire 3 weeks. She seemed to be able to anticipate our every need and was happy to fulfill any special additional requests. Furthermore, on the first day, she welcomed us warmly, having remembered caring for us and our unit a year ago! Now, that’s some special attention to detail!

    Jan 24, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun and delicious

    Gerado was the best and very attentive.

    Jan 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jazman

    Everything was spectacular! Staff was amazing! We did many things including kayaking. Our instructor was Jazman. She also gave us paddle boarding lessons. She was so patient, kind and knowledgeable! Both my husband and I were able to stand on our paddle boards! It was our first time. We could tell she loves her job! We also did the mountain hike with Mike. So much fun and loved all his guidance!

    Jan 22, 2026
General Policy
  • Minimum Check-In Age: 18

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