Resort Details
- Junior Suite, 1 King Bed, Ocean View1 King Bed968-sq-foot (90-sq-meter) room, balcony/patio with ocean viewsInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Coffee/tea maker, minibar, and room serviceSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, slippers, and free toiletriesPractical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleSmoking And Non-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Upgrade Mousai Hotel Adults Only1 King Bed1065-sq-foot (99-sq-meter) room, furnished balcony/patio with ocean viewsInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Coffee/tea maker and room service Sleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, slippers, and free toiletriesPractical - Phone, safe, and iron/ironing board; rollaway/extra beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) availableNon-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Nonsmoking rooms
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Family 2 Bedroom Panoramic Suite1 King Bed, 2 Queen Beds and 1 Twin Murphy Bed2077-sq-foot (193-sq-meter) room, patio with ocean and mountain viewsLayout - 2 bedrooms Internet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Kitchen with refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - 3 bathrooms, bathrobes, slippers, and free toiletriesPractical - Washer/dryer, phone, and safe; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Nonsmoking rooms
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Deluxe Room Oceanfront1 King Bed635-sq-foot (59-sq-meter) room, balcony/patio with ocean viewsInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Coffee/tea maker, minibar, and room serviceSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, slippers, and free toiletriesPractical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Nonsmoking rooms
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Two Bedroom Oceanfront Suite1 King Bed, 2 Queen Beds and 1 Double Sofa Bed2088-sq-foot (194-sq-meter) room, furnished balcony/patio with ocean viewsLayout - 2 bedrooms, dining area, and sitting areaInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, bathrobes, slippers, and free toiletriesPractical - Washer/dryer, phone, and safe; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Nonsmoking rooms
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Three Bedroom Oceanfront Suite2 King Beds, 2 Queen Beds and 1 Double Sofa Bed4327-sq-foot (402-sq-meter) room, furnished balcony/patio with ocean viewsLayout - 3 bedrooms, dining area, and sitting areaInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Kitchen with refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - 3 bathrooms, bathrobes, slippers, and free toiletriesPractical - Washer/dryer, phone, and safe; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Nonsmoking rooms
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Three Bedroom Panoramic Suite2 King Beds, 2 Queen Beds and 1 Double Sofa Bed4209-sq-foot (391-sq-meter) room, furnished balcony/patio with ocean viewsLayout - 3 bedrooms, living room, and dining areaInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Kitchen with refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - 4 bathrooms, bathrobes, slippers, and free toiletriesPractical - Washer/dryer, phone, and safe; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Nonsmoking rooms
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Deluxe Oceanfront Non Refundable1 King BedOverlooking the oceanInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Coffee/tea maker, minibar, and room serviceSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, slippers, and free toiletriesPractical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Nonsmoking rooms
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Suite, 1 Bedroom, Oceanfront1 King Bed or 1 Double Sofa Bed1550-sq-foot (144-sq-meter) room, balcony/patio with ocean viewsLayout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, bathrobes, slippers, and free toiletriesPractical - Washer/dryer, phone, and safe; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleSmoking And Non-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- Two Bedroom Suite Panoramic1 King Bed or 2 Queen Beds3229-sq-foot (300-sq-meter) room, furnished balcony/patio with ocean viewsLayout - 2 bedrooms, living room, and dining areaInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood and Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - 3 bathrooms, bathrobes, slippers, and free toiletriesPractical - Washer/dryer, phone, and safe; rollaway/extra beds and free cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleSmoking And Non-Smoking
- Air conditioning
- Bathrobe
- Blackout curtain
- Cable television
- Coffee/Tea Maker
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- Iron
- Rollaway bed*
- Safe*
- Slippers
- Telephone
- Turn down service
- TV
- 24-hour front desk
- Airport shuttle service*
- ATM/Cash machine*
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Dry cleaning*
- Elevators
- Exercise gym*
- Fire safety compliant
- 24-hour front desk
- Airport shuttle service*
- ATM/Cash machine*
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Dry cleaning*
- Elevators
- Exercise gym*
- Fire safety compliant
- Free high speed internet connection
- Free parking
- Gift/News stand
- Hairdresser/barber
- Luggage service
- Onsite laundry*
- Safe deposit box*
- Sauna
- Smoke-free property
- Spa
- Tour/sightseeing desk
- Wedding services
* Fees may apply
* Fees may apply
Property Location With a stay at Garza Blanca Preserve Resort and Spa in Puerto Vallarta (Conchas Chinas), youll be within a 5-minute drive of Playa de los Muertos and Malecon. This 5-star resort is 5.5 mi (8.9 km) from Cruise Ship Terminal and 7.9 mi (12.7 km) from Bay of Banderas.
Rooms Stay in one of 165 guestrooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Youre sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining Grab a bite at Aqua Azul, one of the resorts 2 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Full breakfasts are available daily from 7 AM to noon for a fee.
Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Oct 15, 2026
Amazing. Would recommend
Amazing hotel and exceptional staff! If you’re looking for a place to relax and have an amazing time with friends, family, or your partner, this is a great option! The staff is wonderful, always attentive to your needs and requests, and consistently friendly and welcoming. The food and drinks are excellent! I’m honestly not a big fan of all-inclusive resorts, but this one was definitely an exception. Plus, they have a great selection of spirits and cocktails. The rooms are also very comfortable, clean, and well-maintained. Overall, a fantastic experience! I would definitely recommend this hotel.
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Oct 09, 2026
Rio Off
⚠️ PUERTO VALLARTA VISITORS: BE AWARE OF TIMESHARE SALES PITCHES AT THE AIRPORT When we arrived Monday afternoon and exited customs, we were simply looking for transportation to our vacation rental. A man who introduced himself as Cesar Romero approached us about a ride. What followed turned into a timeshare sales experience involving Garza Blanca Preserve Resort & Spa Puerto Vallarta. We feel we were misled. This experience cost us valuable vacation time and more than $200 US dollars. We have ZERO interest in a timeshare. We do not like the timeshare concept, would never purchase one, and had no interest in attending a sales presentation. All we wanted was transportation to our rental. I’m sharing our experience so other visitors can be aware. Before accepting an offer of transportation, ask whether it involves a timeshare presentation, what the total cost is, and whether there are any conditions attached. An offer of a ride should be clear and honest. This was a frustrating start to our vacation, and I hope sharing our experience helps others avoid the same situation.
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Oct 07, 2026
TERRIBLE!!
BEWARE!!! This was the WORST experience I've ever had at a resort. My wife and I paid extra for an upgraded room with a private ocean room balcony, and I walked out with no shirt in my bathing suit, and strangers were on my balcony because they didn't give us the correct room. They wouldn't change our room or correct the mistake. We also paid for all inclusive, they charged us for EVERYTHING, and then threatened to call the police when we didn't want to pay for everything because we had all inclusive. They would never let us speak to a manager, and never responded after. DO NOT GO HERE!!!
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Oct 02, 2026
great vacation
Great vacation best service in Blanca Blue , Jesús hostes,capitán Daniel and the service of the staff Alexis,Pablo, Humberto made my vacation.best attention to details Thanks.
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Oct 02, 2026
PV Getaway
Sanctuary was wonderful. The rooms were huge and beautiful. Marco, our butler, and Karina, our concierge, were always available to help with any of our needs. The Rooftop staff of Lorena, Carlos, Rigo, and Ramon were fun, friendly, attentive, and professional. Carlos even taught me how to make the perfect margarita and what shaker to buy.😉 All in all, it was a lovely vacation.
- Minimum Check-In Age: 18