Resort Details
- BogavanteEnjoy delicious a la carte offerings on our delightful terrace. Bask in the splendor of our unique ocean front view while you bond with friends and family in a relaxed environment.
Lunch: No reservation required.Specialty: Caribbean.Menu: A la carte.
Dinner: Reservations required.Specialty: Caribbean.Menu: A la carte. - Café SolarisThis delightful café offers a daily breakfast buffet service.
No reservations are required.
- Various Lounges/Bars- Gourmet Deli Snack Bar- Lobby Bar / Lounge
- Pool Bar- Socorrito Plaza- Tea Time / Coffee Service
- Zeferino Plaza- MVP SPORT BAR
- Veneto
Overlooking the lagoon, Veneto offers four unique a la carte menus on a weekly basis, each of which is inspired by Italian, French, international and our signature cuisine.
Dinner: Reservations required.
Specialty: Italian.
Menu: A la carte.
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Contact hotel directly for information regarding wedding packages.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs are onsite.
- Motorized Water Sports †Jet ski, moto runners, parasailing, deep fishing, others.
- Non-Motorized Water SportsKayaks and pedal boats are available at our private hotel marina.
- Pool
- Steam bath †
- Gambling †Two popular casinos are located in downtown Cancún.
- Golf †A golf course is located within a mile of the property.
- Spa †Spa available at hotel next door.
- On-site EntertainmentShows program include seven different theme parties: Mexican (with mariachi music group live), Hollywood, Latina, Magic, Broadway st., Gala and Kareoke. They start from 8:00 - 8:30 PM, last about an hour and are presented at the Tehuacán Theater located at our hotel next door.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9568 reviews
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Jan 26, 2026Great week of relaxation :)
It was an incredible time at the resort. The best part of it all was the spa day. I booked a massage and facial and I came back out relaxed and relieved! Thank you so much for this.
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Jan 26, 2026
Awesome
Awesome massage! Pressure was perfect and beach environment was amazing! A great way to enjoy the beach, resort and vacation.
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Jan 26, 2026
Amazing family trip!
GR Solaris Cancun Google review summary 4.1 3,920 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites ZenHotels.com 8.8/10 · 9,521 reviews Reviews Search reviews Nehal Patel 2/5 3 weeks ago on Google We stayed at this resort during Christmas time 2025. This was my 3rd time going to Mexico and this resort was worst out of 3 …Read more Trip typeVacation · Family Rooms2.0Service2.0Location3.0 Hotel highlightsGreat view Response from the owner a week ago Dear Nehal Patel, thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room and our staff's service. Please be assured that we will take your suggestions into consideration to enhance our guest experience in the future. Kristyn Morris 5/5 2 weeks ago on Google An Amazing Christmas vacation at GR Solaris Cancun, and it was truly an amazing experience from start to finish. The resort was festive, welcoming and full of energy, making it the perfect place to celebrate the holidays! The entertainment staff absolutely stood out, they were fun, engaging and worked nonstop to make sure everyone was having a great time. From daytime activities to evening shows, they brought so much enthusiasm and holiday spirit that made our stay even more memorable. We traveled with our teenagers (18 and 13) they absolutely loved our vacation, the entertainment staff, specifically Marco, Rubin, Cezar and Yzrael were so good with the kids, kept them active and made sure they were never bored! The restaurants were excellent, with a great variety of food throughout the resort. And the pizza by the pool was a total game changer- perfect for quick bites between swimming and relaxing in the sun! The atmosphere was lively yet relaxing, the service was excellent, the Spa services were top notch and the overall experience exceeded our expectations. Spending Christmas in Cancun at GR Solaris was unforgettable, and we would absolutely return! Highly recommend for families with teens and anyone who is looking for a fun, well-rounded vacation!
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Jan 26, 2026
Love the Spa
The spa was an amazing experience. It was incredibly relaxing, and the massage was excellent. The pressure was perfect, and the staff was great.
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Jan 25, 2026Standout Staff and Home away from home
⭐️⭐️⭐️⭐️ Great stay with standout staff We recently stayed at this all-inclusive resort and overall had a really enjoyable experience. While there were a few areas that could use improvement, the staff truly made this trip special. The food was good — not amazing — but exactly what you’d expect at an all-inclusive. What made every meal memorable was the restaurant staff, who were absolutely phenomenal. Vermon, Jair, and their entire team consistently went above and beyond to make sure we had everything we needed and always made us feel welcome. The premiere bar bartenders, Erik and Hector, were amazing and hands down made the best drinks we had during our stay. Friendly, talented, and fun — they really elevated the experience. Our room was clean, well stocked with towels, and very comfortable. Our housekeeper Bella was wonderful — so friendly and kind, and always made sure we were taken care of. The bellhops greeted us like we were coming home as soon as we arrived, which was such a nice touch. The entertainment staff deserves a huge shoutout. Yzrael, Ruben, and Itzel were upbeat, friendly, and truly made sure guests were having a great time. We especially loved playing pickleball with Yzrael in the mornings — such a fun way to start the day. Cons: • The pool was very cold, and I didn’t get in once. During the cooler months, it really needs to be heated, especially since it’s mostly shaded this time of year. • It was disappointing to see that management has either fired or lost several longtime staff members, some of whom were favorites of ours. In many cases, it didn’t seem like there was a clear reason, which affected the overall atmosphere. • There needs to be hand sanitizer stations throughout the resort and in the restaurants. There was a stomach bug going around while we were there (myself included), and it’s apparently still circulating. Better sanitation options would go a long way. Overall, this resort has amazing staff, a welcoming vibe, and solid amenities. With a few improvements, especially regarding pool temperature, sanitation, and staff retention, it could easily be a 5-star experience.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryGR Solaris Caribe - All Inclusive, will officially become an adults-only all-inclusive resort starting December 14, 2025.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed