Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.
The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.
Location
Costa Mujeres{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11582 reviews
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Dec 07, 2024Splash pool bar, so much fun!
Splash pool bar is fantastic. We had so much fun there Abel, Jovani and Stephanie really made us great drinks. We asked. Few times to surprise us with something good and they came up with some great stuff! Thanks for such a great time guys! Cant wait to be back! Like tomorrow! 😂
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Dec 07, 2024
Great Stay
Amazing stay. Could not have enjoyed better restaurants, including a hibachi grill with Roque our chef who was wonderful and was super fun great atmosphere. We included a spa treatment where Rio was excellent. She was an excellent and helped us through everything explained everything and was knowledgeable at her job. Not to mention the food was incredible. Nothing bad highly recommend.
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Dec 06, 2024Worst experience vacation got ruined by this resort
Stay there week room was nasty not clean request few time no response tv remote didn’t work they change like 2 times nd still didn’t work, phone wasn’t charging so I had to go downstairs for complaint all plug outlet was open my kids got electric shock won’t be back at this location nd advise everyone not to go please see pic I took my room was 16312
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Dec 06, 2024
Do not hesitate!
Amazing 8 days. All of the extras, including butler service was wonderful. Special people made our trip including Jesus, our pool butler. So kind to us. We are seniors and he really took care of us. We spent most of our time at the pool. We could rely on him as he is very dependable. Thank you Jesus. Restaurants are great and beach wonderful. What more can you ask for for?
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Dec 05, 2024
Enjoyable and informative
Alfredo y jose make the most beautiful and delicious sushi rolls very accommodating as soon as I asked for vegetarian options as well. Christian was our server tok who was always very attentive. Definitely comming back tomorrow. Thank you for a great dinner!