Resort Details

Dining
OnSite Dining
  • Bambu
    Offers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please.
  • El Bosque
    Main restaurant offering international cuisine, buffet style.
  • Portofino
    Next to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes.
  • Various Lounges/Bars
    - La Placita 
    - Secret Bar 
    - Las Olas 
    - Las Terrazas
    - Hemingway Bar
    - Beach Bar
    - Sports Bar 
  • VIVA MÉXICO
    With a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar.
Room Type
  • Deluxe Garden View

    Bedding: 2 double beds or 1 king 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - Maximum 3 adults, 2 children, 4 total


    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Garden View

    Bedding - 2 double beds or 1 king bed, plus 1 double sofa bed in the integrated living area. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - Maximum 3 adults, 2 children, 4 total


    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Family Suite

    Bedding: 1 king bed & 2 double beds.  Bedding requests are based on availability and cannot be guaranteed.

    Occupancy limits - Minimum 4 adults, 2 children, 6 total.


    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Family Selection Junior Suite Garden View

    Bedding:  1 King bed or 2 double beds.  Bedding requests are based on availability and cannot be guaranteed.

    Occupancy limits - Maximum 3 adults, 2 children, 4 total


    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Connecting Suite

    Bedding: King bed or double beds. Bedding requests are based on availability and cannot be guaranteed.

    Occupancy limits -  6 adults, 5 children, 8 total


    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Deluxe Oceanfront View
    Bedding: 1 King bed or 2 double beds.  Bedding requests are based on availability and cannot be guaranteed.

    Occupancy limits: 3 adults, 2 children, 4 total


    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Deluxe Panoramic Ocean View
    Bedding: 1 King bed or 2 double beds

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 2 children, 4 total


    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Deluxe Garden View Single
    Bedding: 1 King bed or 2 double beds. 
    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 1     adults, 3 children, 4 total
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Deluxe Oceanview
    Bedding: 1 King bed or 2 double beds. 
    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:     3 adults, 2 children, 4 total
    • Air conditioning
    • Coffee/Tea Maker
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Suite Panoramic Ocean View
    Bedding: 1 King bed or 2 double beds. 
    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:     3 adults, 2 children, 4 total
    • Air conditioning
    • Coffee/Tea Maker
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Ocean View
    Bedding: 1 King bed or 2 double beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:     3 adults, 2 children, 4 total
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Signature Suite Panoramic Ocean View
    Bedding: 1 King size bed or 2 double beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:     4 adults, 2 children, 6 total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Ambassador Suite Panoramic Ocean View
    Bedding: 1 King size bed or 2 double beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:     3 adults, 2 children, 4 total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant*
  • Safe deposit box
  • Sauna*
  • Spa*
  • Tennis court*
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
  • Wireless internet connection in public areas
On-Site Wedding Services

  • Various Wedding Packages are available.
    Please contact hotel directly.

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Mini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.

    "Baby Club" for infants 1 - 3 years old.

    Parents will be supplied with a page in the event there is a problem they can be notifies immediately.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is an outdoor hot tub.
  • Motorized Water Sports *
    Water skiing
    Jet skiing
    Scuba diving
  • Non-Motorized Water Sports
    Windsurfing
    Kayaking
    Boogie Boards
    Stand up Paddle board
    Catamarans
    Surf boards with free long board lessons
  • Pool
    There are 3 pools on-site including an Infinity pool overlooking beach and Banderas Bay.
  • Sauna *
  • Spa *
    Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Steam bath *
  • Tennis court *
    There are 2 lit tennis courts on-site.
Off-Site Recreation
  • Golf *
    Golf course located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Covered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.

* Fees may apply

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Property Information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355
KM 11.5 Carretera La Cruz De Huanacaxtle-Punta de Mita Mpio, De Bahia de Banderas, Nayarit,, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 15137 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I will never come back.

    Early check in was promised. This was false. More money was charged. No reservations could be made. Pools were full of bacteria(Wife got an infection). Unauthorized charges were made for “free” coconuts. Rooms weren’t cleaned consistently. Bugs were present. Check I process was horrible. No fans towards guests. Etc.

    Aug 21, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    this is solid 3 star reasort, not 4.5 as advertised

    I stayed in this reasort from Aug.8-15. Upon arrival our room was not ready and we stayed first night on the first floor. In the morning, we noticed it was a gartner snake in our room. Mold was in the bath tub. Towels in the room were worned out. Towels were exchanged from 9-6. Make sure that the towel stuff checked you out properly, otherwise they charge $50US. Staff does not speak English, only at a lobby and some waitresses. Swimming pools were open from 8-8. people were asked to get out and wait till 8 AM.

    Aug 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A wonderful resort for families or a grown-up getaway

    Grand Palladium Puerto Vallarta was an incredible resort to stay at, we were so pleased with our entire stay. The staff made things extra nice, the restaurants were so helpful with my girlfriend's celiac, ensuring that they could make meals separately for her to ensure no cross-contamination with gluten. My only complaint was that the beds were uncomfortably firm, but that just meant instead of lounging about in bed all morning I got to enjoy the scenery, the wildlife, and the sun all that much more. I would definitely visit here again (and again!)

    Aug 18, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Almost a excellent stay

    Very good place to stay for the hole family . Very safe for families with children. Checking out process needs to improve.

    Aug 17, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Definitely Disappointed

    I've been to Mexico a few times before and it wasn't at all what I was expecting. I absolutely don't recommend! Just disappointing!

    Aug 11, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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