Resort Details

OnSite Dining
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • La Laguna Restaurant

    Italian corner and Show Cooking. Breakfast, lunch and drink service


  • Opavao Restaurant

    Located in the Grand Palladium White Sand, Brazilian cuisine


  • Portofino Restaurant

    Located in the Grand Palladium White Sand, Italian style cuisine

  • Punta Emilia

    Located at the Palladium White Sand, "Rice & Fish" "a la carte"


  • Ribs & More Restaurant

    Located in the Grand Palladium White Sand, Grill and barbecue style dinner

  • Various Lounges/Bars

    -Riviera Lobby Bar

    -White Sand Lobby Bar

    -Kantenah Lobby Bar

    -Colonial Lobby Bar

    -Churchill Bar

    -Hemingway Bar

    -La Plaza Bar 

    -Sport Bar 

    -Sunset Boulevard

    -El Teatro Bar

OffSite Dining
  • Chang Thai

    Located in the Grand Palladium Kantenah, Thai cuisine

  • El Dorado Restaurant

    Located in the Grand Palladium Colonial, Barbecue style cuisine


  • Gran Azul Restaurant

    Located at the main pool of the Grand Palladium Colonial - serving breakfast and lunch

  • Kabah Restaurant

    Located in the Grand Palladium Riviera - serving breakfast, lunch and dinner

  • La Adelita Restaurant

    Located in the Grand Palladium Colonial, Mexican cuisine


  • La Hacienda Restaurant

    Located in the Grand Palladium Colonial - serving breakfast, lunch and dinner

  • La Lola

    Located in the Grand Palladium Kantenah, Spanish cuisine


  • Sumptuori Restaurant

    Located in the Grand Palladium Kantenah, Japanese style cuisine


  • Tikal Restaurant

    Located in Grand Palladium Kantenah - serving breakfast and dinner

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Currency exchange†
  • Elevators Not Available
  • Exercise gym†
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access
On-Site Wedding Services
  • Make your dream a reality in our resort. Celebrate your wedding or honeymoon in this luxurious resort that, in addition to featuring the 24 Hour All-Inclusive Program, also offers special packages for brides and grooms.

    Celebrate your wedding at a gazebo on the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. In case of inclement weather, the hotel provides an indoor backup area.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool onsite.
  • Direct access to a beach
  • Fitness center on-site †
  • Motorized Water Sports †
  • Non-Motorized Water Sports

    Includes stand-up paddleboard

  • Pool

    There are 7 pools onsite.

    • Large lake style pool - located at the Grand Palladium Colonial side
    • Adult only pool - located at the Grand Palladium Colonial side
    • El Rinconcito Pool - located in the Grand Palladium Kantenah
    • Large Lake-Style Pool - located at The Grand Palladium Riviera
    • The Island Pool - located in the Grand Palladium Kantenah (adults only)
    • Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah 


    This property has swim-up bars.

  • Spa †
    Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Tennis court

    6 tennis courts onsite

Off-Site Recreation
  • Children's program, onsite

    Baby Club for infants 1-3 years
    Mini-club for children 4-12 years
    Teens Club for children 13-17 years

    Located at the Grand Palladium Colonial or the Grand Palladium Kantenah

  • Golf †
    Golf course located within a mile of the property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8107 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation.Ages 3-79 years. 3 generations.

    First time guest. Came with family of 13. We were all impressed. Clean, much to offer. Great food. Exceptionally helpful, polite, professional staff. Beautiful rooms. Fun wildlife, Racoons, birds, cats. Loved Aqua Zumba. Went to both pools. CARLOS was the BEST instructor!!! We all enjoyed him. Wanted to attend your presentation for future visits but missed it. Hope to be back . Bruce , Colleen Haynes and family 🇨🇦

    Jan 17, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ernesto the best :)

    Ernesto at the white sands pool bar by the towel station is seriously the kindest and best bartender. Everyday he has a smile on his face and is friendly to everyone. Make sure to ask for the “scoobydoo” for a yummy shot :) He’s really the best ! Sincerely from Chiara and Dylan from Vancouver, Canada

    Jan 17, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Portofino Restaurant

    Had a great Italian Meal at Portofino restaurant. All 4 courses were spectacular and I would recommend the chicken parmigiana. Jennifer was an amazing waitress and we got to chat with Edgar the chef after our meal. Highly recommend you try when you visit Grand Palladium!

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Piacere White Sand - Best Baristas ever!!!

    Fernando Rosas and inturbide narenjo were absolutely amazing! Their coffee making skills were out of this world- but their service was exceptional! Would come back to the resort just for them! Best Baristas out there!

    Jan 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Piacere coffee shop

    Fernando rosas and inturbide narenjo were the best baristas around made my experience wonderful and I would not hope for a better experience at palladium hotel Thank You!

    Jan 15, 2026
Hotel Advisories
  • AdvisoryAccess to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryIn order to attend the Chic Cabaret Show cost an additional fee's apply. The hotel can provide the current fee at check-in.
  • AdvisoryFrom January 1, 2022 there will be an additional fee's apply for Room Service. The hotel can provide the current fee at check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:

    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy:

    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy: 

    This hotel cannot guarantee a spring break-free environment.


    Transfer Policy:

    A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information:

    Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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