Resort Details
- Andiamo RestaurantThe finest Italian cuisine awaits you at the Andiamo Restaurant. In an elegant and pleasant atmosphere, you can enjoy a complete selection of the most famous specialties of Italian cuisine, including our exquisite pizzas.
- Café Solé
Coffee house serving American coffee, cappuccino, espresso, flavored coffees and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes, sandwiches, and ice cream.
- El Caribeno
Just in front of the ocean! Open for the family at lunch and dinner, presenting a la carte Caribbean cuisine.
- El Italiano
Italian cuisine with an a la carte menu. Serves dinner. Dress code required.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- El Mexicano
Mexican cuisine with an a la carte menu. Serves dinner.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- El Pescador RestaurantTo try the best in fish and seafood, we recommend that you try El Pescador restaurant, our culinary space where you can enjoy special evenings with your partner, groups of friends and family with a magnificent view of the sea as a backdrop.
- Frida RestaurantEnjoy all the flavor of delicious Mexican cuisine at Frida restaurant. With a typically Mexican décor, in this restaurant with a la carte service, you can enjoy typical Mexican dishes.
- La VerandaOverlooking the main swimming pool and hotel gardens. Serves buffet-style breakfast, lunch, and dinner, with Mexican and International cuisine.
- Various Lounges/Bars- Bar Cruceros- Bikini Snack Bar
- Blue Marlin Snack Bar by the beach
- Chac Mool Lobby Bar
- Sports Bar
- Theater Bar (open only during the show) - Veranda RestaurantThe Veranda restaurant is a sensational choice to enjoy a complete service of select cuisine in an international buffet style. With a casual atmosphere, Veranda is up to the task of satisfying the most demanding palates.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children programs
- Children welcome
- Children's play area
- Coffee shop
- Complimentary wireless internet
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- High speed internet access†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box†
- Sauna†
- Spa†
- Sundry/Convenience store†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Whirlpool
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- BeachThe Park Royal beachfront is nestled between two very classy deck and lounge areas and is accessible only through a walkway from the main hotel garden.
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club offers a pool equipped with water slides and also offers a variety of activitites for the kids such as painting classes, movies, mini theater, different contests and games, handcrafts, etc.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Deep sea fishing, glass bottom boats, wave runners, open water scuba diving.
- PoolThere are 3 pools on-site. The hotel offers three adult & family pools: The main pool is surrounded by beautiful gardens and palm trees, the infinity pool is overlooking the Caribbean Sea and has its own wet bar and the third pool also overlooks the ocean and offers a more relaxed and private atmosphere.
The hotel features also two Jacuzzis facing the ocean and one kids pool equipped with water slides, located inside the Kids Club. This property also has swim-up bars. - Sauna †
- Shopping †On-site access to the Royal Village Shopping Center
- Spa †
- On-site EntertainmentDifferent nightly shows will be performed at the state-of-the-art open-air theatre.
- Chankanaab Water and Ecoarchaeological Park
- Museo de la Isla de Cozumel and San Miguel Downtow
- San Gervasio Mayan Ruins
- Punta Sur Ecological Reserved
- Other Local AttractionsDowntown stores, local and ethnic bars, restaurants and shopping malls are located within walking distance or within short driving distance.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9411 reviews
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Jan 18, 2026Amazing Vacation!
The atmosphere and staff were amazing! Beautiful beaches and pools. Wonderful service! Especially the beach staff! Everyone is so kind and welcoming! Rooms are amazing and comfortable! Cleanliness is important here and well kept! Highly recommend this for a vacation destination!
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Jan 16, 2026Not a good all inclusive experience
Room was great but had to negotiate for an open view. 9th floor was great. Had to ask for coffe pods every day. Room was clean and other amenities provided daily. The food was hit and miss Seafood restaurant was very bad, over cooked everything, mushy shrimp, watery clam chowder. We tried twice, then they shut it down for the rest of our stay. Hmmm Hamburgers by the pool were good with fresh fruit and toppings, though I thing the staff was tired of it. Not unfriendly but no chance of a smile either. The buffet for breakfast had good made to order omelets and a variety of breads, cheese and fruits. 2 other restaurants were fair, not like we have had there before. Also not nearly the quality as we had right outside the doors on the economy. Disappointing that our choices were to eat bad, or okay food we paid for with the package or go out. When you're on vacation by the ocean and love seafood what would you do? Also had to be there when they opened at 6 to avoid hour(s) waiting for a table. At that time, the sun sets at 6:30 so it was not possible to do both. Choices. We don't drink much but found the only sure way not to have a watery drink was to have wine or beer. Overall we will not be staying there again or recommending this resort. The ocean beach was a nice 80°F but the 3 pools were too cold to use, but it was January and the average temperature was 81°F, still its a winter adventure in Cozumel! This was our 3rd stay and was the worst.
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Jan 16, 2026
Amazing resort!
2nd time here! We love it so much we came twice. Quenan was a great activity host.
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Jan 15, 2026
Kids club
Melanie & Maria were fantastic!! The kids had the best time at the kids club!! They had tons of fun & different activities everyday!! It was a wonderful experience!!
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Jan 14, 2026
Correct but not excellent
The location is close to the downtown, but very small beach. The food is correct but I saw better for the less than the price I paid. The adult pool is very nice and a amazing view on the ocean. We can rent a car or a motorcycle visit the Island, there are nice beaches on the other side of the island.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed