The All Inclusive program includes the following amenities:
• Buffet meals (breakfast, lunch and dinner) with house wine by the glass
• Unlimited à-la-carte themed dinners (reservations required + dress code applicable)
• 24hours snacks with water, soft drinks & beer
• Domestic and selected international liquors & soft drinks (from 8 am to 1 am)
• Free pool towel service
• FREE unlimited entrance to the Aquagames Park, during scheduled operational hours
• Beach volleyball
• Billiard
• Paddle
• Multiple uses area: basketball, football, handball
• Gym
• Introductory diving lesson in the pool (Demo provided by Dive Centre)
• Pool aerobics
• Free entrance, national & selected international liquors & soft drinks at the Disco
• Room Service from 11:00 to 23:00
• Tea/ coffee making facilities
• Water, soft drinks and beer in the minibar, replenished daily
• Free Wi-Fi
• Bathrobe & slippers
• Safe (laptop size)
• Taxes and gratuities
Important Information: Restrictions and redemption information will be provided by the hotel at check-in. Inclusions are subject to change at any time without prior notice. Other restrictions may also apply.
Resort Details
- BBQ
- BohioQuick snacks and light bite are available here throughout the day.
- CinecittaThe Italian dishes prepared here are absolutely mouth-watering.
*Themed Restaurants are subject to availability in different seatings times*. - El RanchoOn-site Tex-Mex restaurant.
*Themed Restaurants are subject to availability in different seatings times*. - IkebanaA unique, guest favorite, this on-site Japanese restaurant is highly recommended. Reservations required.
*Themed Restaurants are subject to availability in different seatings times*. - La Gira RodizioThe resort's ever-popular rodizio restaurant. Reservations are required.
*Themed Restaurants are subject to availability in different seatings times*. - Las BarcasSumptuous Mediterranean offerings.
*Themed Restaurants are subject to availability in different seatings times*. - Le Relais GourmandExquisite French cooking that is guaranteed to impress.
- MacaoA delicious buffet restaurant that has become a mainstay of the resort.
- Route 66An iconic, all-American diner.
*Themed Restaurants are subject to availability in different seatings times*. - SaonaA popular buffet restaurant.
- Various Lounges/Bars- La Pergola
- La Pirámide
- El Rancho
- La Yola
- El Coralino
- Uvero
- Bohio
- El Trago
- Health Bar
- Sports Bar Sirenis
- Ice & Coffee Shop
- Plaza
- El Bonche
- Beauty shop/salon†
- Bell staff/porter
- Children programs
- Children welcome
- COVID test onsite
- Doctor on call,Offsite†
- Elevators
- Golf,Offsite†
- Housekeeping - daily
- Internet services
- Beauty shop/salon†
- Bell staff/porter
- Children programs
- Children welcome
- COVID test onsite
- Doctor on call, Offsite†
- Elevators
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars
- Nightclub†
- Pool
- Restaurant
- Room service - limited hours†
- Shops and commercial services†
- Spa†
- Tour/sightseeing desk
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's programKids Club and a variety of outdoor activities for children.
- Hot tub †1 indoor hot tub and 1 outdoor hot tub are on-site.
- Motorized Water Sports †
- Nightclubs †Adults-only Disco nights.
- Non-Motorized Water SportsCanoe
Windsurfing
Snorkeling - PoolThere are 2 pools on-site.
- Spa †
- Water activities
The Aquagames Water Park features thrilling slides and a themed children's area.
- Golf †A golf course is located within a mile of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Outstanding Resort with Amazing Staff
Excellent! Asuncion at the Bayou Buffet is a first rate manager and leader. His team delivered outstanding food and service every morning. Professional and friendly. Orven was a terrific shuttle driver. We loved the beach, good food and wine, excellent and friendly service. We had three small issues with our room that were promptly and efficiently fixed within an hours. Resort is beautiful, highly recommend.
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Fanny was amazing
Fanny was amazing. Looked after us very well and served us in 4 languages. Make our experience at Grand Serenis very enjoyable. She is friendly and knowledgeable. Happy to engage with clients in conversation. Thank you for making our experience memorable.
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Great experience
Wendy and Fanny at ulc restaurant, and Heriberto, Paulema and Platel to the concierge service, do a great job!!! Really nice place, good food, good drink, smily staff. The event for the superbowl was amazing. We will come back for sur. Thanks you so much for everything
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Never again!
grand sirenis punta cana reviews All Images Videos Maps News Short videos Forums Shopping Web Books Flights Finance Search tools Feedback Grand Sirenis Punta Cana Resort 4.6(15K) 5-star hotel Thumbnail Image 21,603+ Overview Prices Reviews Photos Restaurants nearby Hotels nearby Location About Google review summary 4.6 (15,239) Reviews All animation3,373 vanilla orchids323 themed restaurants114 lebron75 +6 Sort by Most relevant Newest Highest Lowest Zee Local Guide·51 reviews·46 photos Vacation | Family Horrible! I would never Horrible! I would never stay at Grand Sirenis Punta Cana again. The entire resort felt rundown and dirty, with broken furniture and visible mold and fungus, which made my 3-month-old daughter sick. It took way too long for them to move us to a new room, and by then, we had to take her to the ER. The staff showed no concern, offered no compensation, and acted like we were a burden for even asking. The worst part was the horrible service—the staff clearly did not want to be there. Every request was met with rudeness or indifference, whether it was at the front desk, the restaurants, or housekeeping. The only decent part of the entire trip was the water park, but even that wasn’t worth suffering through the rest of the experience. If you’re considering this place, do yourself a favor and go somewhere else- this was, hands down, one of the worst resort experiences I’ve ever had.
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First Time as ULC Members
This was our first time visiting Punta Cana and our first trip as ULC Members, having joined on our last day in Grand Sirenis Riviera Maya in Dec 2023. Before our arrival we were emailed by our Concierge Wilson Gil who booked all our a la Carte restaurants for us. Wilson was an amazing Concierge. He kept in touch daily by WhatsApp and was extremely helpful. Our rooms were in Block 18 and we had no issues with either rooms. We had breakfast every day in the ULC Beach Club as this was the closest to our room. They had a great variety on offer. We also ate lunch here some days. Would like to give a shout out to Wendy, Fanny, Edison & Delores who looked after us really well and Yesica by the pool. Restaurants: We ate lunchtime and some evenings in the main buffet restaurant. There was plenty of variety on offer. Food could be warmer but this is an issue with every big all inclusive buffet we’ve visited. We never had an issue with cleanliness or cutlery apart from spoons. The waiting staff on the whole were great but some were better than others with drinks etc. We definitely didn’t see any difference in service because we had Black bands. My one tip is , if you like salt & pepper with your food, bring your own. We ate at all the A la Carte Restaurants and on the whole the food was very good. Our favourites were the French, Raw Bar, Japanese (for entertainment), steak & Mediterranean. We went to Route 66 (American) - starters were nice but I had the worst steak I’ve ever seen, it was Grey and I couldn’t eat it. We managed to get one drink whilst we were there but this was mainly because there was a very loud, demanding group sitting opposite us. The Hotel grounds are beautiful . The gardeners are definitely the unsung heroes of the resort. When I saw them outside our block I gave them cold drinks from our mini fridge which they seemed very grateful for. The beach was lovely and didn’t seem to have an issue with seaweed like Mexico. The sea was quite rough some days but this is to be expected as it’s the Atlantic. Bars in main lobby had a great selection of drinks & they made a great Baby Guinness . We only used the ULC Pool and swim up bar so can’t comment on the main pool. Evening entertainment wasn’t as good as Mexico but there was a variety of things going on. We didn’t do any trips other than a free trip to Don Lucas Cigars. This was a great way to spend a few hours out of the hotel on a rainy day. Terminal B in Punta Cana Airport is lovely. We paid €20 US Dollars each for VIP Security on our return journey. This was definitely money well spent. We had a lovely relaxing break and look forward to returning at some point.
- Check In: 2:00 PM
- Check Out: 10:00 AM
- Minimum Check-In Age: 23
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This property does not allow Spring Breakers and/or student groups.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed