Hotel Promotions
Beyond Flavors

Grand Sirenis Riviera Maya Resort is reinventing itself , is inviting its guests to rediscover the resort through one-of-a-kind experiences, savoring new flavors that fuse other cultures and enrich our life. 

This project entails a complete make-over of physical spaces that ooze their own personality, not to mention our commitment to experiences that go above and beyond anything ever seen in all-inclusive resorts. 

The new mouth-watering gastronomic proposal will trigger emotions beyond those felt around the table. Innovation and creativity come together to blow you away through comprehensive sensory experiences, with meticulously chosen flavors, as well as every last detail when it comes to space, service and vibe. Exploration of cultures and culinary traditions that give guests the chance to dive headfirst into a multicultural dining experience while savoring new flavors and trying new dishes. 

To sum up, the new Grand Sirenis Riviera Maya celebrates life’s pleasures by whisking us away to a paradise where the most fundamental concepts such as EATING, DRINKING, LIVING, YOUR WAY are encompassed in the "ALL-IN BEYOND FLAVORS" concept

Applicable Dates:
Booking Dates: 15 May 2024 to 23 Dec 2026
Travel Dates: 01 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Welcome Gift.
Guests celebrating their honeymoon with us will receive the following:

• A basket of fruit, a bottle of sparkling wine, and a bottle of tequila in the room
• Romantic dinner in the a-la-carte restaurant
• One wedding breakfast served in the room (reservation required)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.  Guests must be married for a maximum of 2 months prior to arrival at resort.   Offer subject to change at any time without prior notice. Other restrictions may also apply.
Applicable Dates:
Booking Dates: 08 Jun 2023 to 23 Dec 2025;31 Mar 2024 to 23 Dec 2026
Travel Dates: 08 Jun 2023 to 23 Dec 2025;24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All Inclusive program includes the following amenities:

• Buffet meals (breakfast, lunch and dinner) with house wine by the glass 
• A-la-carte themed dinners: 3 guaranteed per person per week
• 24h snacks with water, soft drinks and beer 
• Domestic and selected international liquors & soft drinks (from 9 am to 2 am) 
• Free pool towel service 
• Non-motorized water sports: kayak and snorkeling (1 hour/guest/day) 
• Table tennis 
• Tennis 
• Billiard 
• Beach volleyball 
• Gym 
• Pool aerobics 
• Free entrance, national & selected international liquors & soft drinks at the Disco 
• Concierge Service 
• Room Service from 11:00 to 23:00 
• Tea/ coffee making facilities 
• Water, soft drinks and beer in the mini-bar, replenished daily 
• Free Wi-Fi 
• Bathrobe & slippers 
• Safe  (laptop size) 

Important Information:  Restrictions and redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 31 May 2022 to 23 Dec 2025;31 Mar 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2025;24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Aura
    Pool Bar Riviera Maya
  • Black Sheep
    Sports Bar/24H
  • Bliss
    Snack Bar
  • Breathe
    Sunset Bar
  • Breeze
    Beach Bar
  • Marimba
    Lobby Bar Riviera Maya

  • Platea
    Theater Bar
  • Prana
    Pool Bar Mayan Beach
  • Sambay
    Lobby Bar Mayan Beach
  • Scoop’s
    Ice Cream Shop
  • Sweet and Salt
    Coffee Shop
  • The Good Bar
    Health Bar
  • Tostado
    Coffee Shop
  • Various Restaurants
    • American Soul (Show cooking): “The Park”.
    • Latin Food Market (Show cooking): “ La Verbena”.*
    • Mexican: “Pueblito Lindo”.*
    • Steak House: “Butchers”.*
    • Italian: “Tonino”.*
    • Peruvian: “Lima”.*
    • Asian Cusine: “Oishii”.*
    • Mediterranean: “Bazaar”.*
    • Fine Dining: “Carnal”.**
    • Seafood/Beach Grill: “Casa Alma”.*
  • Wild
    Disco
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking
  • Pool
  • Restaurant
  • Room service - limited hours
  • Safe deposit box
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Beachfront Chapel provides a perfect setting for weddings!

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • General †
    - COSTAL TRAIL
    - Dancing lessons
    - JUNGLE AND MANGROVE TRAILS
    - LAZY RIVER AND CALM POOL
    - 2 Pickleball court
    - Multisport court
    - Mini Club
    - Teens Club.
    - Professional Shows
    - Playroom
    - Entertainment programme, English and Spanish speaking.
  • Gym †
    Gym (Weight plates, bars, weights, benches, leg quad machine, pulleys, cardiovascular and aerobic equipment).
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    One hour per client per day is included for kayaks and snorkeling.
  • Pool
    There are 3 pools on site. Relaxed & Activities Pool This Property has Swim up Bars.
  • Spa †
  • Tennis court
    1 Tennis court.
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 24880 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice relaxing week in the sun Jan/Feb 25

    Really enjoyed our stay at the Grand Sirenis Riviera Maya resort. Stayed for a week at the end of Jan into Feb 2025. Weather was ace 28°/29° all week with very little cloud, rain shower on last day but didn’t last long. Rooms were spacious with two double beds, would have preferred a king size bed, they gave us the option to upgrade on arrival but we just kept the two doubles. Room was clean with an extra sofa bed and balcony area. Air-con in the room didn’t work very well, the ceiling fan cooled the room better. Bathroom was large with a whirlpool bath and walk in shower with rainfall head and standard shower head. Some fixtures were a bit loose like the room needed a little tlc The main all inclusive buffet space was nice and modern with plenty seating areas. There wasn’t a massive selection compared to other resorts I’ve stayed but I didn’t go hungry. I did find the breakfast items such as poached eggs were a bit cold unless you asked for freshly cooked. Struggled to book any restaurants for meals and only got one booked for the whole week despite the concierge saying the resort was quiet. Hotel had a lovely beach area and couple of pools to choose from. Would recommend staying here and would go again

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Asuncion (Oscar) was amazing.

    The resort provides excellent food especially great service at the bayou breakfast bar from Asuncion! Beach service was excellent even when we didn’t tip. Bbq on beach was exceptional- steak huge prawns etc. Great variety of fruit. My only concern were the bites I got when laying on the sofa in our room. Told mgmt, they said they wanted to fumigate but didn’t follow through. 2 nd year I’ve been here and I’d come back again.

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Distinctly average

    I have just returned from Grand Sirenis after a 10 night trip which had been booked through Tui. Overall summary We had a lovely holiday with beautiful weather and don't necessarily regret booking this hotel. I am, however, shocked by the number of 5 star reviews when we aren't fussy and found it average at best. This is the first time I have not booked a Rui hotel (I know what I am getting with them) and to be honest, I will be going back to Rui. Grounds The grounds do deserve a 5 star review. They are absolutely beautiful and are maintained well. I am an animal lover and seeing the monkeys on a morning and the cheeky coatis stealing food was an absolute highlight. We used all 3 available pools, though spent more time at the relaxing pool. The other pools could be repetitive in terms of music but I did enjoy them all. The towel stations, quick food access and bars were all within a short distance of each pool. Food This was the most disappointing thing for me and what shocks me the most about other peoples reviews. I have only seen one other recent comment that mentions lukewarm food and that was the biggest take for me. Everything is lukewarm. I barely ate hot food the whole time I was away. We used the main eating area for the majority of the time. Unless the food was cooked by the chefs while you were waiting then it was not hot. It became a standing joke while walking to get food, "I wonder what lukewarm food we will have for this meal". More concerning was that I had raw food on at least 2 occasions that I can recall which was chicken and fish. This is repeated throughout the poolside eating areas and into the restaurants that we tried (Italian and Seafood). Restaurant booking was a nuisance with the App only working for the first couple of days. We tried to get further appointments via the concierge but he wasn't able to help and then tried to sell us membership to GrandSirenis ULC. Antonino's (Italian) was lukewarm, I had the lasagne and it was edible. My husband has the meatballs and it had the texture of rubber and tasted like feet. The lemon tart was delicious. Service This varied a lot throughout the hotel. The best staff were the waitresses that covered the relaxing pool area, they were so helpful and always willing to grab a drink. The waiters in the restaurants were also fantastic. The wait staff in the main eating area varied, on some occasions you couldn't get a drink, while on others they couldn't do enough for you. Overall, the more you tip the more likely you are to be able to get a drink. Room The size of the room and bathroom is great and the bed and pillows were incredibly comfortable. There was also a good selection of things to watch on tv. However, like many other reviews have mentioned there was a smell of damp. I did notice that a lot of people around the hotel were unwell, coughing, sneezing etc. By day 9 we both had stinking colds, now this could be generally germs going around (certainly not the hotels fault) but I also whether this could been have contributed to by the damp? The cleaners did an OK job but on one occasion no towels were replaced and on 2 occasions we had to ask for the "mini bar" to be refilled as this hasn't been done. Please note that the mini bar is simply 2 cans of beer, a selection of soft drinks and bottles of water Tips for visitors There is a shop a 2 min walk from the front entrance. The prices in there are significantly cheaper than the shop in the hotel and is worth the short walk

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Butchers Smoke & Grill restaurant

    Attended Butchers - Mario Bremant was a fabulous server. Out of all the restaurants on the complex this experience had been by far the best. Attentive, nothing was a problem (even my food allergies) always topping drinks and ensuring the food was good.

    Feb 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Olshii teppanyaki

    Amazing interactive food experience Lovely food with lots of variety offered. The wait staff were friendly and attentive. Chef was great too! I would definitely recommend a visit. Thank you for a lovely evening !!!!!!!! We hope to return :)

    Feb 09, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryWe do not allow Spring Breakers and/or Student groups
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.00 Mexico Pesos (approx. $1.83 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Late check-ins will be charged for entire length of stay.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy -  
    This hotel cannot guarantee a spring-break-free environment.
    This property does not allow Spring Breakers and/or student groups.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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