Hotel Promotions
Beyond Flavors

Grand Sirenis Riviera Maya Resort is reinventing itself , is inviting its guests to rediscover the resort through one-of-a-kind experiences, savoring new flavors that fuse other cultures and enrich our life. 

This project entails a complete make-over of physical spaces that ooze their own personality, not to mention our commitment to experiences that go above and beyond anything ever seen in all-inclusive resorts. 

The new mouth-watering gastronomic proposal will trigger emotions beyond those felt around the table. Innovation and creativity come together to blow you away through comprehensive sensory experiences, with meticulously chosen flavors, as well as every last detail when it comes to space, service and vibe. Exploration of cultures and culinary traditions that give guests the chance to dive headfirst into a multicultural dining experience while savoring new flavors and trying new dishes. 

To sum up, the new Grand Sirenis Riviera Maya celebrates life’s pleasures by whisking us away to a paradise where the most fundamental concepts such as EATING, DRINKING, LIVING, YOUR WAY are encompassed in the "ALL-IN BEYOND FLAVORS" concept

Applicable Dates:
Booking Dates: 15 May 2024 to 23 Dec 2026
Travel Dates: 01 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Welcome Gift.
Guests celebrating their honeymoon with us will receive the following:

• A basket of fruit, a bottle of sparkling wine and tequila in the room
• Romantic dinner in an a-la-carte restaurant
• One wedding breakfast served in the room (reservation required)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: A copy of the wedding certificate must be provided at check-in.  Guests must be married for a maximum of 2 months prior to arrival at the hotel  Offer subject to change at any time without prior notice. Other restrictions may also apply.
Applicable Dates:
Booking Dates: 19 Apr 2025 to 23 Dec 2027
Travel Dates: 24 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All Inclusive program includes the following amenities:

• Buffet meals (breakfast, lunch and dinner) with house wine by the glass 
• A-la-carte themed dinners: unlimited 
• 24h snacks with water, soft drinks and beer 
• Domestic and selected international liquors & soft drinks (from 9 am to 2 am) 
• Free pool towel service 
• Non-motorized water sports: kayak and snorkeling (1 hour/guest/day) 
• Table tennis 
• Tennis 
• Pickleball                                                                                                                          • •Billiard 
• Beach volleyball 
• Gym 
• Pool aerobics 
• Free entrance, national & selected international liquors & soft drinks at the Disco 
• Concierge Service 
• Room Service from 11:00 to 23:00 
• Water, soft drinks and beer in the mini-bar, replenished daily 
• Free Wi-Fi 
• Bathrobe & slippers 

Important Information:  Restrictions and redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 19 Apr 2025 to 23 Dec 2027
Travel Dates: 24 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Aura
    Pool Bar Riviera Maya
  • Black Sheep
    Sports Bar/24H
  • Bliss
    Snack Bar
  • Breathe
    Sunset Bar
  • Breeze
    Beach Bar
  • Marimba
    Lobby Bar Riviera Maya

  • Platea
    Theater Bar
  • Prana
    Pool Bar Mayan Beach
  • Sambay
    Lobby Bar Mayan Beach
  • Scoop’s
    Ice Cream Shop
  • Sweet and Salt
    Coffee Shop
  • The Good Bar
    Health Bar
  • Tostado
    Coffee Shop
  • Various Restaurants
    • American Soul (Show cooking): “The Park”.
    • Mexican: “Pueblito Lindo”.*
    • Steak House: “Butchers”.*
    • Italian: “Tonino”.*
    • Peruvian: “Lima”.*
    • Asian Cusine: “Oishii”.*
    • Mediterranean: “Bazaar”.*
    • Fine Dining: “Carnal”.**
    • Seafood/Beach Grill: “Casa Alma”.*
Room Type
  • Deluxe Junior Suite

    Bedding - 1 king bed or 2 double beds.

    Occupancy limits - 4 adults, 3 children, 5 total.

    The Deluxe Junior Suites bring the uniquely designed, comfortable rooms to an increased level of modern luxury and style. The advanced sleek, contemporary design of each 560 square foot unit offers maximum relaxation with spectacular views. The updated amenities feature WiFi (2 devices per room) and an in-room safe as part of the standard rate, as well as flat
    screen TVs and a sliding partition next to the Jacuzzi for extra privacy.

    • Air conditioning
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Iron
    • Ironing board
    • Minibar
    • Slippers
    • Sofa bed
    • Telephone
    • TV
  • Connecting Deluxe Junior Suite

    Bedding - One room has 1 king size bed plus the sofa bed, the connected room has two double beds plus a sofa bed. 

    Occupancy limits - 5 adults, 4 children, 6 total.

    • Air conditioning
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Safe
    • Slippers
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite*
  • Baggage hold*
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite*
  • Baggage hold*
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Game room
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Shops and commercial services*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
  • Internet Access*
On-Site Wedding Services
  • Beachfront Chapel provides a perfect setting for weddings!

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • General *
    - COSTAL TRAIL
    - Dancing lessons
    - JUNGLE AND MANGROVE TRAILS
    - LAZY RIVER AND CALM POOL
    - 2 Pickleball court
    - Multisport court
    - Mini Club
    - Teens Club.
    - Professional Shows
    - Playroom
    - Entertainment programme, English and Spanish speaking.
    - 
  • Gym *
    Gym (Weight plates, bars, weights, benches, leg quad machine, pulleys, cardiovascular and aerobic equipment).
  • Motorized Water Sports *
  • Non-Motorized Water Sports
    One hour per client per day is included for kayaks and snorkeling.
  • Pool
    There are 3 pools on site. Relaxed & Activities Pool This Property has Swim up Bars.
  • Spa *
  • Tennis court
    1 Tennis court.
Off-Site Recreation
  • Golf *
    Golf Course located within a Mile of Property.

* Fees may apply

Grand Sirenis Riviera Maya Resort & Spa lies on a beautiful stretch of virgin beach extending some two miles along the coast, and boasts an authentic and perfectly conserved Mayan ruin. Situated on the Riviera Maya, just an hour away to the South of the airport at Cancun, and 32 km from Playa del Carmen. Its architecture, inspired by the Mayan culture, offers a spacious scenario, perfectly blending nature with open spaces.

Property Information

Year Built: 2006
Accessible rooms: 4
Floors: 3
Total rooms: 946
Carretera Federal Cancun-Tulum KM 256.3 Akumal, Quintana Roo, ME, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 27637 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Friendly local staff and lovely spa ruined by severe safety and security failures

    ​We paid £8,172.99 for a 5-star family holiday at Grand Sirenis Riviera Maya through TUI, but the experience was completely overshadowed by unacceptable safety and maintenance issues. ​To give credit where it’s due, the local hotel staff and waiters were brilliant and incredibly hard-working, and the spa facility was lovely. However, the physical resort and security fell drastically short: ​Maintenance & Beach: The swimming pools are in desperate need of proper maintenance, and the beach area was heavily covered in seaweed. ​Severe Security Failure: Unauthorised drug dealers were operating freely across the resort grounds, sitting at bars and eating alongside local staff helping them self to the all inclusive. Throughout the day, dealers were constantly shouting, "You want coke? I got it for you," along with pushing weed, vapes, and cigars—directly in front of my 9-year-old daughter. ​We logged this on-site with management, but zero security action was taken to clear unauthorised individuals from guest areas how can this be acceptable when you go through security at the main gate but at the rear to the beach they are just allowed to walk in? We have documented this with photographic evidence. ​TUI's post-holiday response has been equally poor, dismissing serious duty-of-care failures with automated template replies. ​While the frontline local staff work hard, the resort fails completely as a secure 5-star environment for families.

    Sep 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    What an amazing place in mexico to stay!

    The resort was beautiful! So much lush forest and a gorgeous beach. The food restaurants are fantastic. CARNAL is a Blast. The staeks were cooked to perfection. Do not miss any of the restaurants. The concierge staff are so friendly and helpful and great to talk to. The rooms are incredible and HUUGE! Loved our Giant Jacuzzi bathtub! IT is a perfect place to chill and relax or party . Amazing

    Sep 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Chef Enrique + LIMA

    Chef Enrique & team at Lima restaurant 10/10, attentive, polite & made the experience lovely. Food was fantastic

    Sep 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place

    This is one of our favorite places. Great food and inviting atmosphere.

    Sep 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Grand Sirenis great stay

    Lovely hotel, staff very friendly, check in was seamless. Room Clean and was cleaned every day. Concierge on site very helpful Pedro P 11161. Restaurants on site catered to all tastes. Book as early as possible for speciality restaurants. Excursions from hotel were easy to book on site or online. The hotel site covers a huge area however can honestly say it was spotless throughout. Do not take snacks in your bag to pool as the wildlife are able to open and extract. Wear mosquito redolent every day if you ask concierge they will give you some.

    Sep 25, 2026
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryWe do not allow Spring Breakers and/or Student groups
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 85.00 Mexico Pesos (approx. $4.77 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Late check-ins will be charged for entire length of stay.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy -  
    This hotel cannot guarantee a spring-break-free environment.
    This property does not allow Spring Breakers and/or student groups.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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