Grand Sirenis Riviera Maya Resort is reinventing itself , is inviting its guests to rediscover the resort through one-of-a-kind experiences, savoring new flavors that fuse other cultures and enrich our life.
This project entails a complete make-over of physical spaces that ooze their own personality, not to mention our commitment to experiences that go above and beyond anything ever seen in all-inclusive resorts.
The new mouth-watering gastronomic proposal will trigger emotions beyond those felt around the table. Innovation and creativity come together to blow you away through comprehensive sensory experiences, with meticulously chosen flavors, as well as every last detail when it comes to space, service and vibe. Exploration of cultures and culinary traditions that give guests the chance to dive headfirst into a multicultural dining experience while savoring new flavors and trying new dishes.
To sum up, the new Grand Sirenis Riviera Maya celebrates life’s pleasures by whisking us away to a paradise where the most fundamental concepts such as EATING, DRINKING, LIVING, YOUR WAY are encompassed in the "ALL-IN BEYOND FLAVORS" concept
Resort Details
- AuraPool Bar Riviera Maya
- Black SheepSports Bar/24H
- BlissSnack Bar
- BreatheSunset Bar
- BreezeBeach Bar
- MarimbaLobby Bar Riviera Maya
- PlateaTheater Bar
- PranaPool Bar Mayan Beach
- SambayLobby Bar Mayan Beach
- Scoop’sIce Cream Shop
- Sweet and SaltCoffee Shop
- The Good BarHealth Bar
- TostadoCoffee Shop
- Various Restaurants• American Soul (Show cooking): “The Park”.• Latin Food Market (Show cooking): “ La Verbena”.*• Mexican: “Pueblito Lindo”.*• Steak House: “Butchers”.*• Italian: “Tonino”.*• Peruvian: “Lima”.*• Asian Cusine: “Oishii”.*• Mediterranean: “Bazaar”.*• Fine Dining: “Carnal”.**• Seafood/Beach Grill: “Casa Alma”.*
- WildDisco
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Parking
- Pool
- Restaurant
- Room service - limited hours
- Safe deposit box
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Beachfront Chapel provides a perfect setting for weddings!
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- General †- COSTAL TRAIL- Dancing lessons
- JUNGLE AND MANGROVE TRAILS- LAZY RIVER AND CALM POOL- 2 Pickleball court- Multisport court- Mini Club- Teens Club.- Professional Shows- Playroom- Entertainment programme, English and Spanish speaking.- - Gym †Gym (Weight plates, bars, weights, benches, leg quad machine, pulleys, cardiovascular and aerobic equipment).
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †
- Non-Motorized Water SportsOne hour per client per day is included for kayaks and snorkeling.
- PoolThere are 3 pools on site. Relaxed & Activities Pool This Property has Swim up Bars.
- Spa †
- Tennis court1 Tennis court.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
26482 reviews
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Jan 01, 2026Xmas breack.
Not as expected rooms old and tired needs updating . Furniture all sticky , chipped. Also fousty smell in our room. Pool areas lovely couldn’t fault the 2 girls Irene and Dana. 🙏 In day was good. Evening entertainment was diabolical. Same thing every night dancing to music no singing . No real shows. I actually fell asleep during their shows. 🤦♀️ The food in main restaurant was mainly cold at breakfast. 🥹 but was better in the evening. Couldn’t fault our waiter Jose pott ! Kind friendly and very helpful. Helpful. At lunch we had hot dog by the pool snack bar. Rudest woman ever hardly spoke worked with attitude. Banging plates and trays when asked for a hot dog. Think she needs a job away from people ! The Xmas gala was so disappointing we were looking forward to it so much only to be given scraps of brown turkey not even potatoes as they were not ready for least 10 mins. We ended up with few fries turkey was not edible !! Hardly any buggies most are for the vip people. 😡 . Beware the consiage they invite you for a free breackfast and spa. In the vip area. It’s a sly ploy for a timeshare. 😡😡 We cancelled it then we were ignored from that day. Shocking this is Tui should not allie this. The beach is not like the pictures on web. It’s all overgrown with green bushes. Sunbeds very old and breaking so we didn’t use beach. Such a shame thus resort could be much better . Some waiters will serve people after you if they got tips in hand. And if you don’t tip some they are rude. Did enjoy the Xmas breack. But we wouldn’t return as it’s gone down hill.
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Jan 01, 2026Based on experience, will be coming back.
Went for a family getaway and it has been a great experience. Our twin 5 yr olds loved the kids club (and mom and dad got some adult time). Special thank you to Andy, Ana, Eve, and Kass for being amazing with our children during their visit to the kids club. Overall great staff
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Jan 01, 2026Lovely time despite aggressive upselling
Lets start off by saying me and my partner had a lovely time here. Everyday we saw some kind of wildlife roaming around which was incredible and the wildlife are taken great care of. The food is fabulous with 9 restaurants on site, it can be difficult to book them, however we managed to book all 9, you just have to keep checking the booking system. We found the staff to be absolutely lovely and a special shout out to our concierge Jarred, who took a genuine interest in everyone and ensured we had a great time. The beach was absolutely beautiful with plenty of sun loungers available throughout our stay. However not sure we would stay here again due to the constant aggressive up-selling at every opportunity. After a longer flight and a 4 hour wait for our luggage at Cancun airport, we finally arrived to be told that we would be staying in a twin room which is not what we booked and paid for, they then tried to get us to pay extra to upgrade. After another hour wait we were given the room we paid for. The rooms are nice, however dated and the lights are on a sensor that go off after a few seconds. Avoid booking the free breakfast at 'Ultimate beach club' which is a members only area for club members. We were told there would be a 90 minute presentation of the benefit of becoming a member. This turned into another aggressive sales tactic, whereby a woman called 'Isis' sat with us whilst we ate breakfast and asked us a series of questions about our lifestyle and holiday habits. We ended up there for 3 hours whilst they sent over various people trying to bully us to drop over 4k for this membership. We repeatedly told them we were not interested and felt like we were being held hostage. They then sent over some guy called Frank, whose attitude was disgusting and again borderline threatening. Also avoid the $1 bus tour to Playa del Carmen and look at booking a private taxi there. They call it a shopping tour where you are taken to a Jewellery store then to their tequila shop for a free tasting. This is another scam, we were assigned a shopping assistant who does not allow you to browse the jewellery at your own leisure instead they try to push rubbish quality pieces at you at over inflated prices and pressure you into buying something. In the end my partner bought a pair of earrings as we saw people being abandoned at the shop for not buying anything. We would definitely visit Mexico again but not this particular hotel. Also look to book your excursions through other companies prior to arrival as your holiday providers overcharge.
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Dec 31, 2025
NYE dinner
Adolfo was a brilliant waiter thanks very much. Great food and atmosphere. Lovely touches for New Year’s Eve. Bruschetta was a highlight
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Dec 31, 2025
Great tour
Great tour with Cecilio Hernandez Torres, very knowledgeable, great attitude and what a wonderful experience. Thank you
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryWe do not allow Spring Breakers and/or Student groups
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 34.00 Mexico Pesos (approx. $1.62 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryStarting January 1, 2026, Grand Sirenis Riviera Maya will replace nightclubs with outdoor nighttime activities in newly renovated venues. Guests can enjoy music and dancing at La Plaza in Punta Cana and Bar Breathe until 2:00 a.m. This change reflects evolving guest preferences for open-air experiences and marks a modern upgrade to the resorts’ entertainment offerings. Traditional nightclubs will remain open until December 31, 2025, before transitioning to this refreshed concept.
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Late check-ins will be charged for entire length of stay.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.This property does not allow Spring Breakers and/or student groups.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed