Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Bell staff/porter
  • Coffee shop
  • Concierge desk
  • Dry cleaning†
  • Elevators
  • Express check-in
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • 24-hour front desk
  • Bell staff/porter
  • Coffee shop
  • Concierge desk
  • Dry cleaning†
  • Elevators
  • Express check-in
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Grocery store
  • Hairdresser/barber
  • Health club†
  • Limousine service†
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Onsite laundry†
  • Smoke-free property
  • Tour/sightseeing desk
Off-Site Amenities
  • Business Center
On-Site Wedding Services
  • Wedding services

† Fees may apply

Off-Site Recreation

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8629 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best vacation!

    Have to give a shout out to the best pool service (bartenders and servers), Andreas, Rogelio, Eduardo, and Hector. We were excited to come back and see our favorite staff still there. Our family had the best time, service, food, facilities. We can't wait to come back again!

    Jan 29, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A good resort for family.

    This resort is very good for family vocation. It close to Cannery Beach, 5 minutes walking; However, you need walking 20 minutes to Plaza Bonita for grocery shopping.

    Jan 28, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Would not return

    Booked 2 Deluxe Junior Suites for 8 people for my bachelorette. Rooms were supposed to have an ocean view, but upon arrival we were told none were available in the section we booked. We were pushed into a $240 upgrade to a “more private” section that turned out to be a major inconvenience. The walk to the rooms was constant steep up-and-down hills — like big waves — completely impractical, especially in heels. Golf carts were unreliable (only 2–3 staff covering multiple areas), often taking 10–20 minutes or not showing up at all. Rooms faced construction and palm trees, not the view we paid for. Service was disappointing — concierge and staff showed little care or hospitality. Ubers cannot pick up at the resort, meaning another walk down the hill every time. Nice pools and views in other areas, but oceanfront chairs were always “reserved” despite signs saying you can’t reserve them. Bottom line: Looks nice, but poor organization and service ruin the experience. Would not return.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Bait and switch

    For the second year in a row we booked at Playa Grande and upon check in the say they have no rooms left and force you to stay at The Ridge (Also owned by Solmar) but a10 min walk from Playa Grande. We had a group of 6 couples and this happened to 4 our of 6 This also happened to us last year so it seems like it is common practice for them to over sell and inconvenience the guest by making them wait around the next day and lose an entire day before unpacking and settling in. We also had crumbs and hair on the floor upon check in and had to get our room cleaned again after check in.

    Jan 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Feels like home

    Ofelia is amazing! Best service ever and such a wonderful experience! She always made sure we were taken care of! I highly recommend Playa Grande.

    Jan 23, 2026
General Policy
  • Minimum Check-In Age: 21

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