Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Great staff, amazing food, memorable experience
We really enjoyed our experience here. The staff tried hard to make sure we enjoyed our stay. We loved all the different classes with Cintya, the fitness instructor, including aqua cycling and balancing on a floating board. Cintya even changed the class schedule to better accommodate our itinerary, which we really appreciate! Also shout out to Fernando for organizing an extra cocktail mixing class for us when the original class we wanted to attend was full. Cintya and Fernando going above and beyond really made our stay special and memorable.
-
Wonderful Trip to Los Cabos
We recently had the absolute pleasure of staying at this resort, which we heard about and booked with Tom Varghese of Travel Tom. Our experience was nothing short of amazing. The food was delicious at all of the restaurants and the service was top notch. I think this trip was our favorite all-inclusive that we have ever stayed at and we have been working with Travel Tom for 10+ years! This was a multigenerational group and every single one of us felt the same. Don’t hesitate to book your next trip here!!
-
Best of the Best!!!! On all inclusive hotels
Astrid, excellent concierge!!! Thanks for everything!!!! All grand Velas team kudos!!! Planning coming back soon!!!!!!!!!
-
Don't Get the Hype. No Premium Food and Drink Items. On Par with Other All Inclusive for Half the Cost
I stayed here expecting a premium experience, but the cost to value didn’t justify the price. The property charges luxury rates, yet the food and service matched other all-inclusive resorts that cost half as much. The restaurants served no premium items. Room service steak came out tough and clearly low grade. Wine selections were extremely limited, with no real variety or premium bottles available. The sushi disappointed most of all—only tuna and salmon, both low grade and not fresh. Buffet food with very limited options tasted bland and poorly prepared, nothing close to a five-star standard. I compared this stay directly with other all-inclusive resorts such as Palace and Pueblo Bonito. Grand Velas did nothing to distinguish itself in food quality or service, yet it cost nearly double. Overall, Grand Velas Los Cabos feels overpriced. It markets itself as luxury, but the experience doesn’t rise above standard all-inclusive resorts. I left feeling like I paid far more than what I received.
-
Cabo visit
Excellent experience! The staff was kind and attentive. The amenities were great! Multiple restaurants on site for various dining experiences. Very relaxing atmosphere.