Resort Details
- Beach ClubCome enjoy a refreshing drink while lying on a beach chair or sitting in the palapas as you admire the beach of Puerto Vallarta and Bandera’s Bay. Showers and bathrooms are available as well as snacks.
- Cascada BarRight next to La Troje Restaurant is Cascada Bar. It provides service around the pool and it’s also the place to enjoy our nightly entertainment. Root for your favorite sports team or relax to ambient music on the satellite TV.
- La TrojeWith its breathtaking view, La Troje Restaurant is the perfect place to have a snack at noon or late at night, whether you are enjoying the sun or relaxing in the evening. This is the ideal spot to unwind with its lovely palm shelter and prime location just in front of the pool.
- Los Portales (Main Buffet Restaurant)Los Portales Restaurant is beautifully decorated with a contemporary Mexican Style. From its wide terrace overlooking the gorgeous gardens and pool area, you will breath the authentic essence of a Mexican Hacienda while tasting the flavors of our regional or international cuisine.
- Sabores de Mexico
This specialty restaurant features a charming atmosphere with an elegant Mexican décor. Enjoy the authentic Mexican flavor of our exquisite dishes from different regions of the country. Or let us tempt you with our delicious international cuisine. The menu alternates between a Mexican à la carte menu and Internacional Signature selection each day.
A previous reservation is required with our concierge.
- Standard King Bed
Bedding: 1 king bed. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 2 adults, 1 child, 2 total combined.
Maximum of 1 child through the age of 2-12 stay free in existing beds with at least 1 adults.
Effective 12/20/2023
Maximum of 1 child through the age of 0-6 stay free in existing beds with at least 1 adults.- Air conditioning
- Balcony/Lanai/Terrace
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Safe
- Standard 2 Double Beds
Bedding: 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the ages of 2-12 stay free in existing beds with at least 1 adults.
Effective 12/20/2023
Maximum of 2 child through the age of 0-6 stay free in existing beds with at least 1 adults.- Air conditioning
- Balcony/Lanai/Terrace
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Safe
- Superior King Bed
Bedding: 1 king bed. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 2 adults, 1 child, 2 total combined.
Maximum of 1 child through the age of 2-12 stay free in existing beds with at least 1 adults.
Effective 12/20/2023
Maximum of 1 child through the age of 0-6 stay free in existing beds with at least 1 adults.- Air conditioning
- Balcony/Lanai/Terrace
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Safe
- Superior 2 Double Beds
Bedding: 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the ages of 2-12 stay free in existing beds with at least 1 adults.
Effective 12/20/2023
Maximum of 2 child through the age of 0-6 stay free in existing beds with at least 1 adults.- Air conditioning
- Balcony/Lanai/Terrace
- Hair Dryer
- Instant hot water
- Iron
- Ironing board
- Safe
- Standard Room TripleBedding: Double beds or Twin beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 1 children, 3 total combined.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Safe
- Telephone
- Wireless internet connection
- Standard 1 Double/1 Twin bedBedding: Double beds or Twin beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 1 children, 3 total combined.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Safe
- Telephone
- Wireless internet connection
- Standard Room King Bed
Bedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 2 adults, 1 child, 3 total combined.
- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Standard Room Two Double BedsBedding: Double beds or Twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 3 children, 4 total combined.
- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Superior Room King Bed
Bedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 2 adults, 1 child, 3 total combined.
- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Superior Room Two Double BedsBedding: Double beds or Twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 3 children, 4 total combined.
- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Babysitting*
- Banquet facilities*
- Bell staff/porter
- Boutiques/stores*
- Car Rental Services*
- Children programs
- Cocktail lounge
- Dry cleaning*
- Gift/News stand
- 24-hour front desk
- Babysitting*
- Banquet facilities*
- Bell staff/porter
- Boutiques/stores*
- Car Rental Services*
- Children programs
- Cocktail lounge
- Dry cleaning*
- Gift/News stand
- Jacuzzi
- Laundry/Valet service*
- Lounges/bars*
- Luggage service
- Multilingual staff
- Restaurant
- Safe deposit box
- Spa*
- Tour/sightseeing desk*
- Wireless internet connection in public areas
- Meeting/Board Rooms*
* Fees may apply
- Pool
- Spa *
* Fees may apply
Enjoy the unique charm of a real Mexican Hacienda surrounded by beautiful gardens, traditional decor and perfect facilities for an unforgettable vacation.
Hacienda Hotel, Spa & Beach Club represents lovely aspects of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are just ten minutes from the International Airport, the bus station, the International Convention Center and the historic downtown area.
Whether you want to relax and enjoy our facilities and beach club or take advantage of everything Puerto Vallarta has to offer, we are the perfect choice for a hotel.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6153 reviews
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Aug 20, 2026Highly recommended
Excellent meal and atmosphere. Wonderful attentive service from Alberto Bobadilla.
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Jul 19, 2026
Hacienda Buenaventura
Neemías was the greatest waiter. He was kind and attentive. He was always asking if we needed something. He gave us the best service
-
Jul 03, 2026Broken room and lackluster service
The hotel is beautiful and feels very homey not a super big resort if that is what your after but everything else is lackluster. We got there and the AC was leaking water onto the ground, one of our lights was out in the room, and they accused us of smoking in the room when we never did. After asking them to fix the AC they made it less and laid a towel down but didn’t stop the leak. Lastly, and this is just speculation I think they were shorting the drinks as they didn’t taste very strong. Overall a beautiful hotel but the service was lackluster. Would not recommend and would not go again.
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Jun 08, 2026April 2026 stay
Pretty little resort on a busy street, close to everything you may need. The grounds are beautiful and there’s a huge friendly iguana who roams freely who loves to pose for photos. Food is decent, drinks are yummy. What makes this resort amazing is the staff. Thank you for the wonderful service and perfect vacation!
-
May 23, 2026
Terrible experience - please don’t stay there. This was our return to Puerto Vallarta after 16 years.
After 16 years, we were excited to return to Puerto Vallarta and booked a 7-day stay at Hacienda Buenaventura Hotel. Unfortunately, our experience was very disappointing. The room smelled musty, the bathtub was damaged and rusty, and we even found a dead roach in the closet along with items left behind by previous guests. The AC did not work, and after waiting over two hours with no solution, we decided to leave and book another hotel. To make matters worse, the hotel still has not responded to Expedia regarding our refund request. Very disappointing experience during what was supposed to be a relaxing vacation.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.