Resort Details

On-Site Amenities
  • 24-hour coffee shop
  • 24-hour front desk
  • Barbeque grills
  • Cocktail lounge
  • Complimentary breakfast
  • Concierge desk
  • Free high speed internet connection
  • Free parking
  • Luggage service
  • Meeting rooms
  • 24-hour coffee shop
  • 24-hour front desk
  • Barbeque grills
  • Cocktail lounge
  • Complimentary breakfast
  • Concierge desk
  • Free high speed internet connection
  • Free parking
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Onsite laundry†
  • Outdoor pool
  • Restaurant
  • Sauna
  • Tour/sightseeing desk
On-Site Wedding Services
  • Wedding services

† Fees may apply

Off-Site Recreation

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 477 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unique…Charming and Beautiful♥️

    A quiet and beautiful place is designed to have a break away from the city; but accessible simply a total relax that I hope to return soon. . i promise 🙏

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our home away from home in Nicaragua.

    What an amazing place! Beautiful location with a direct view of the volcano and the lake. Wonderful staff, delicious food, comfortable rooms, and all set in the luscious jungle surrounded by birds and wildlife. Don Juan Carlos went out of his way to accommodate my family with many special requests that we are quite grateful for. The property is large, very safe and secure, and at the same time within only 1 hour of Managua to the north and colonial Granada and the islands to the south. We really loved it and would absolutely go back.

    Dec 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful stay at a beautiful Hacienda

    If you want peace and relaxation, along with stunning views of the Laguna and the volcanoes, I would highly recommend J.C.’s establishment in Masatepe. The service was impeccable, the rooms were clean, and the surrounding area was wonderful to view, whether you were on the veranda or in the pool. I would highly recommend staying here several nights for anyone interested in coming to beautiful Nicaragua.

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    For unique experience and spectacular views, contact JC at his Resort & Spa

    My wife and I have been searching for a cigar tour for the past year to celebrate my 60 year birthday. Nicaragua was the country, since my favorite cigars have plantations in the Esteli region (A.J Fernandez, My Father, Olivia, and many others). After a long search, I learned that cigar plantations don’t have regular tours and tourist need a contact person to help make reservations. I was very pleased to locate “Hacienda Puerta Del Cielo Eco Lodge & Spa” and the owner JC. JC was so accommodating and kept in constant communication via WhatsApp throughout the entire process. JC provided transportation for all our activities including making all the arrangements to a cigar tour in Esteli (FYI, it’s about a 3.5 hour drive each way due to traffic and 40 MPH speed limit. My suggestion is to not rent a car and take on that responsibility in the event of an accident! We stayed at the resort for 7-days and are activities included: Cigar Tours ( Esteli, and a small shop in Granada where we actually took a class to make your own cigar), visit local artisan markets, rum tastings, small traditional clay pottery tour (Must see but more importantly to buy several pieces of art at great prices), boat tour of the very small islands with mansions & spider monkeys, and the active volcano. ***The Resort and Spa*** As a person who travels the world and stayed in many accommodations, I enjoy Unique Boutique Hotels. I definitely DoNot like All Inclusive Chain Resorts or Big City Hotels. Having said this, JC Resort & Spa was a 5 Star for its private Jungle Location, relaxing atmosphere, personal attention by the on-site staff, the scenery including the Active Volcano Masaya which erupted recently and still see the smoke plumes. ***Travelers please be aware this is a 3rd World Country and JC’s Resort is an Eco Lodge. You will see how the locals daily lives and their small communities. We never felt unsafe and the Accommodation were to our satisfaction. Thanks to JC and his staff for a unique experience. Doug & Jenica

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A magical place in Nicaragua with a view of the Masaya volcanoe

    It is simply a magical place! The view on the Masaya volcanoe and laguna is stunning! The pool and the entire hacienda are well built with detailed touches. It was a pleasure being in that pool surrounded by tranquility and nature. The staff was very accommodating and nice. A beautiful experience which I would love to relive anytime ! Muchas gracias !

    Sep 19, 2025
General Policy
  • Minimum Check-In Age: 21

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