Resort Details

OnSite Dining
  • Ciao

    Italian fine dining a la carte

    Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.

  • Frida Bar

    Enjoy refreshing cocktails, world wines, and ice-cold beer at the Frida Bar. Located by the sparkling pool and one of the most stunning beaches in Puerto Vallarta, this poolside bar is a cool place to chill out with luscious libations, chill in the shade and enjoy the blissful sea breezes and mesmerizing views.

  • IPanema
    Enjoy the sexy, modern ambiance of this Brazilian grill. Sit on the sumptuous Brazilian cuisine and. Experience traditional Rodizio table service so you can sample and share Brazilian delights and Churrasco - grilled cuts of beef, pork or chicken carves table side. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
  • Pizzeto
    Brick-oven style pizza
  • The Market
    Rock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
  • Various Lounges/Bars

    5 bars and lounges.

  • Zen
    Enjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive A la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
On-Site Amenities
  • 24-hour room service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter†
  • Business center†
  • Children programs†
  • Currency exchange†
  • Dry cleaning†
  • Exercise gym†
  • Meeting rooms†
  • 24-hour room service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter†
  • Business center†
  • Children programs†
  • Currency exchange†
  • Dry cleaning†
  • Exercise gym†
  • Meeting rooms†
  • Parking
  • Pool
  • Restaurant†
  • Sauna†
  • Tour/sightseeing desk†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Audiovisual Equipment†
  • Wireless Connectivity†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Billiards
  • Children's pool
  • Children's program †

    The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.

  • Fitness center on-site †
    Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
  • Hot tub †

    Offering guests two outdoor hot tubs.

  • Pool
    Two refreshing swimming pools, two kids pool, 2 outdoor jacuzzis, and one water slide
  • Spa †
    Rock Spa®($) - 13 total cabins, 7 individual cabins, 1 Rhythm and Motion cabin, 4 couples suites, 1 cabin suite with private hydrotherapy ritual. Hydrotherapy area is co-ed and provides steam room, sauna, Jacuzzi and cold water immersion.
  • Teen programs †
    The Cavern, featuring the Teen's Club & Lounge.
  • Volleyball
    Beach volleyball court
Off-Site Attraction
  • Pueblo Magico Tour ($)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 13105 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    keep it Rock’n

    During our trip to Hard Rock we visited multiple times Ipanema Restaurant . The staff is very friendly , service is great . Fernando is amazing at his job along with his coworkers Victor , Josue & Janet. I ordered a cucumber drink and Fernando made it happen ! Not only the staff is great but the food is amazing .

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Fernando, Víctor, José and Yaneth were wonderful and amazing I wish I could rate them higher. Def coming back to the Hard Rock 🎸 Rock on

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent service

    Alma was so nice, always smiling. She tried her best to help teach me Spanish every time I would go to her for towels. All of your employees should be more like her.

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service. Looking forward to next time.

    Great service all around. Big thanks to Rolon for serving us so well at our balinese bed on the beach and at the pool. Food was great and hospitality is top notch. Weather was perfect and the beach is beautiful there. Recommend Frida for dinner.

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome staff

    Such a nice person really great person. And I would give more stars if I could. Just from how great of a place and a person that brought that and he felt like family

    Jun 13, 2025
Hotel Advisories
  • AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Allowed:

    A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.


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