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We are searching Flights and Hotels for to Departing: Returning:

KM 72 Carretera Cancun-Tulum  
Riviera Maya, QR 77710
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

14243 reviews
DMCA Policy

A shimmering compliment to the sparkling waters of the Caribbean Sea, this romantic, adults-only resort appeals to honeymooners, spa-lovers and couples looking to tie the knot or fall in love. An inviting blend of service and amenities, guests are treated to a dynamic selection of restaurants and bars; pampering spa services; daily and nightly entertainment; a variety of non-motorized water sports and spacious guestrooms featuring a private balcony with a hammock, 24-hour room service, Hydro Spa tub, and plush bathrobes and slippers to use throughout your stay.

Location: Riviera Maya - Beach
  • - The hotel has an Adults Only Concept. The hotel will not allow any children under 18. - The hotel is located on the ocean but it is on a lagoon style beach. There is a beach inlet located in front of the hotel. - Spa treatments are not included in the vacation price. Fees apply.
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Due to the high demand for family-friendly resorts during certain travel periods, Hard Rock Hotel Rivera Maya will be an entirely family-friendly resort during these dates. All facilities in the Heaven section will be family-friendly except: Body Rock®, Posh Beauty Salon, Heaven Night Club , Heaven Lounge (after 11:00pm), Eden Beach (includes a jacuzzi and beach). Rock Spa® will allow select services to teens between the ages of 15-18 while accompanied by an adult.
  • Due to the high demand for family-friendly resorts during certain travel periods, Hard Rock Hotel Rivera Maya will be an entirely family-friendly resort during these dates. All facilities in the Heaven section will be family-friendly except: Body Rock®, Posh Beauty Salon, Heaven Night Club , Heaven Lounge (after 11:00pm), Eden Beach (includes a jacuzzi and beach). Rock Spa® will allow select services to teens between the ages of 15-18 while accompanied by an adult.
  • Due to the high demand for family-friendly resorts during certain travel periods, Hard Rock Hotel Rivera Maya will be an entirely family-friendly resort during these dates. All facilities in the Heaven section will be family-friendly except: Body Rock®, Posh Beauty Salon, Heaven Night Club , Heaven Lounge (after 11:00pm), Eden Beach (includes a jacuzzi and beach). Rock Spa® will allow select services to teens between the ages of 15-18 while accompanied by an adult.
  • Due to the high demand for family-friendly resorts during certain travel periods, Hard Rock Hotel Rivera Maya will be an entirely family-friendly resort during these dates. All facilities in the Heaven section will be family-friendly except: Body Rock®, Posh Beauty Salon, Heaven Night Club , Heaven Lounge (after 11:00pm), Eden Beach (includes a jacuzzi and beach). Rock Spa® will allow select services to teens between the ages of 15-18 while accompanied by an adult.
  • Due to the high demand for family-friendly resorts during certain travel periods, Hard Rock Hotel Rivera Maya will be an entirely family-friendly resort during these dates. All facilities in the Heaven section will be family-friendly except: Body Rock®, Posh Beauty Salon, Heaven Night Club , Heaven Lounge (after 11:00pm), Eden Beach (includes a jacuzzi and beach). Rock Spa® will allow select services to teens between the ages of 15-18 while accompanied by an adult.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bicycle rentals
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
† Fees may apply

Deluxe Gold - King Bed

View: Garden

Bedding: 1 king bed

Occupancy limits: 2 adults, 2 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back.

Additional Amenities: Balcony with hammock, 24-hour room service, Turndown service - available upon request, Hydro spa tub, Rock Spa® bath amenities

Deluxe Gold - Double Beds

View: Garden

Bedding: 2 double beds

Occupancy limits: 4 adults, 4 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back.

Additional Amenities: Balcony with hammock, 24-hour room service, and Turndown service - available upon request, Hydro spa tub, Rock Spa® bath amenities

Deluxe platinum sky terrace King heaven

View: Partial Ocean view

Bedding: 1 king bed
 
Occupancy limits: 2 adults, 2 total.
 
Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
 
Additional Amenities: Balcony with hammock, Access to a private 2nd floor sky terrace with lounge chairs, 24-hour room service, Turndown service - available upon request, Hydro spa tub, Rock Spa® bath amenities


Deluxe diamond King heaven

View: Garden view

Bedding: 1 king bed

Occupancy limits: 2 adults, 2 total.

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

Additional Amenities: Balcony with hammock, Private check-in area, late and early check in (subject to availability), Complimentary beach bag (1 per room, per stay), Aromatherapy and Pillow Menu, 24-hour room service, Turndown service - available upon request, Hydro spa tub, Rock Spa® bath amenities

Rock Suite Platinum -2 Bedroom with personal asst

Rock Suite Platinum -2 Bedroom with personal assistant

View: Ocean front

Bedding: One room with a king bed, and a second room with one king bed or two double beds 

Occupancy limits: 6 adults, 6 total.

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay 

PERSONAL ASSISTANT SERVICES
Personal Assistant
Ironing Service (2 items per person/per stay)
Express Luggage Delivery
Complimentary Shoe Shine
Spa Tub Preparation (with 24-hour notice)
Personal Assistance with Reservations (on and off property)
Priority Reservations to picks® and mix® Programs
Access to VIP Pool and Beach Areas

Additional Amenities: Balcony with hammock and lounge chairs, Aromatherapy and Pillow Menu, 24-hour room service, CD/DVD Player (available upon request), Exclusive in-room dining menu, Complimentary beach bag (1 per room, per stay), Turndown service - available upon request, Hydro spa tub, Rock Spa® bath amenities

Heaven-Rock Royalty Level Deluxe Platinum

View: Partial Ocean

Bedding: 1 king bed

Occupancy limits: 2 adults, 2 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.

Additional Amenities:  Rock Royalty Personal Assistant, Balcony with hammock, VIP Exclusive Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Aromatherapy and Pillow Menu, 24-hour room service, Complimentary beach bag (1 per room, per stay), Upgraded full-size Rock Spa® bath products,  Turndown service - available upon request, Hydro spa tub.

Rock Suite Platinum Rooftop Lounge 2 Bedroom

View: Ocean view.

Bedding: Connecting rooms with 1 king bed and 2 double beds

Occupancy limits: 6 adults, 6 total.

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay. Limited time only – this room now comes with your very own Personal Assistant.

Additional Amenities: 2 full bathrooms, balcony with hammock, Rock Spa® bath amenities, 24-hour room service, aromatherapy and pillow menu, welcome petit fours, separate living and dining area,  Turndown service - available upon request, Hydro spa tub

Rock Star Suite

View: Partial Ocean

Bedding: 2 Bedrooms - Master Bedroom has 1 king bed, second room also has 1 king bed. 

Occupancy limits: 4 adults, 4 total.

2 King bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

Additional Amenities: Balcony with hammock, VIP Exclusive Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Aromatherapy and Pillow Menu, 24-hour room service, Complimentary beach bag (1 per room,per stay), Upgraded full-size Rock Spa® bath products, Wine Fridge, Photo booth,  Turndown service - available upon request, Hydro spa tub

Room includes 2 full baths, and 2 half baths, Living Room/Kitchen, Private Game/Theater Room, Fitness Center, and Upstairs Terrace

† Fees may apply

Ciao

Savor the finest Italian specialties a la carte as you take your taste buds on a journey to the heart of culinary paradise. We've got your favorite table ready and waiting.


Frida

Discover the fiery flavors and festive atmosphere at this unique resort culinary destination. 


Ipanema

Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit,sample and share with traditional ingredients and modern style.


Le Petit Couchon

Serving remarkable dishes a la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.


Pizzeto

Step outside and into a world of flavor with a wood burning stove, crispy brick oven pizza, salads, soups and pasta a la carte.


The Market

Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.


Toro

The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served a la carte.



Various Lounges/Bars

With 9 legendary bars, you're never far from a refill. That's what being a Rock Star is all about. Raise a glass and toast to all things awesome as you live it up and take it through the night. Or, relax and grab a cool drink along the crystal blue waters and warm Caribbean sand with service by the pool.


- Sun Bar, the perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites and a premium selection.


- Martini Bar (Heaven Section), where you can enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.


- Heaven Bar and Disco (Heaven Section), just steps from the main lobby, Heaven Bar and Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.


- Rhythm Bar (Heaven Section), part of the Rock Spa experience, Rhythm features a relaxing environment, premium cocktails, and international drinks just steps from the Cross Current pool.


- Juice Bar (Heaven Section), located next to the Body Rock fitness center, enjoy some of the purest fruit and vegetable mixes that Mexico has to offer.


- Lobby Bar (Heaven Section), the perfect place to raise a glass, located off the main lobby.


- Dive Bar (Heaven Section), just a few short steps from the main pool, featuring fresh beverages and light snacks. 


- Float Bar, a pool side bar.


- Caffetto, featuring snacks, coffee, full bar and premium cocktails served until 11PM.


  • Bike rental
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    7 Outdoor Hot Tubs, 2 Indoor Hot Tubs
  • Non-Motorized Water Sports†
    - Kayaks
    - Paddleboats

    Additional activities in the Fitness Center:

    - Obstacle course
    - Yoga Hut
    - Aerobics room
    - Spinning room

  • Pool

    Central Pool

    Exclusive to adult guests, the central pool at Heaven is the perfect spot to grab some sun, lounge, or cool off with never-ending cocktails.


    Semi-Olympic Pool

    Available at Heaven for all adult guests, this cross current pool combines relaxing currents with the all the style of Hard Rock.


    Cross Current Rhythm Pool


    Available at Heaven for all adult guests, this cross current pool features combines relaxing currents with the all the style of Hard Rock.


    Heaven Indoor Pool


    Located within the Heaven Bar & Nightclub, this indoor pool is surrounded by lavish style and undeniable opulence.


  • Spa†
    Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen. Enjoy everything from massages and facials to renowned Hydrotherapy and peaceful surroundings. It’s no limits relaxation thanks to our qualified team of Spa Advisors and a full menu of tantalizing services.
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
  • Water activities†

    Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya
    Hours of Operation*:
    -10:00am to 6:00pm
    -Snack bar: 11:00am to 5:00pm

    *Times are subject to change based on occupancy

    Attractions:
    • Attraction 1: 9 slides of different sizes for children and teenagers
    • Attraction 2: 8 slides of different sizes for children
    • Attraction 3: 6 high-speed slides for teenagers and adults

    Details:
    • Minimum height for slides is 3 feet 5 inches
    • All children under the age of 8 must be supervised by an adult
    • Poolside snack bar available


† Fees may apply
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