Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!
Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
Resort Details
- ARMADILLOTex-Mex CuisineGather for an authentic Tex-Mex experience. Savor favorites like sizzling fajitas or freshly grilled seafood and hearty hickory-smoked meats
- BARS* LOBBY BAR
* MARTINI MIX
* DIAMOND CLUB™ LOUNGE
* DIAMOND CLUB™ BEACH BAR
* DIPS SWIM-UP BAR
* SANDS BEACH BAR
- C/X CULINARY EXPERIENCE ($)Chef’s Table
Elevate your dining experience hosted by a personal chef who can take your family through seven exquisite courses of amazing flavors and cocktail pairings, all in an atmosphere of pure sophistication. - CALYPSOWest Indies CuisineSit back and settle in for an evening enjoying authentic, local flavors of Jamaica in an atmosphere designed to match. Every detail is considered — from the decor and the silverware to a delicious menu of traditional island fare — creating a memorable Caribbean dining experience for you and your family to savor
- GOURMET MARCHÉInternational BuffetSavor a little of everything when you peruse a vast selection of fresh, local and international flavors served at the stations of our signature buffet restaurant, which includes fresh fruit juices, a special kids buffet, and a variety of healthy options.
- GRAZIE ITALIAN TRATTORIALunch: Resort Casual - Dinner: Evening Casual
With a colorful setting and a warm, inviting atmosphere for the whole family, enjoy lovingly prepared authentic Italian comfort food at our convivial trattoria during lunch and dinner. - HUNTER STEAKHOUSEAuthentic Steakhouse
Step into the grand setting of our signature à la carte steakhouse where chefs prepare premium, juicy steaks, or vegetarian options like cauliflower steaks, cooked to your preference in the lively open kitchen. Your sommelier may suggest the perfect wine pairing. - JERK HUTJamaican Snacks
Spice up your stay in Montego Bay at this snack spot featuring a selection of meats prepared with authentic jerk spice for a refined take on island style served right on the beach. - SCOOPS GELATO AND CAFFE LOUNGEDessert and Coffee
For a sweet or savory treat morning to night, enjoy fresh oven-baked breads, pastries, cakes, and ice cream topped however you like, along with freshly brewed cappuccinos and espressos. - SCORE SPORTS BAR AND LOUNGEPub & GrillSpend a day cheering on your favorite team while enjoying pub food or something off the grill in this high-energy sports bar. You’ll never miss a game with Royalton’s Sports Event GuaranteeTM.
- TAJIndian CuisineSavor a world of aromatic spices and flavors in our modern, refined Indian restaurant featuring a variety of meat, seafood, and vegetarian dishes. Gather over classic items like Butter Chicken and Vegetable Biryani or sophisticated renditions of modern Indian dishes.
- ZENTeppanyaki & Sushi Bar
Be immersed in the dramatic design and bold atmosphere of our authentic teppanyaki experience. Our grill masters will keep you entertained with expert knife skills, fun tricks, and humorous banter as they create your delicious dinner. Toast to the occasion over Japanese cuisine and fresh sushi at this à la carte dining venue.
- 24-hour room service
- Accessible rooms†
- Air conditioning†
- Buffet breakfast†
- Coffee/tea†
- Concierge desk
- Exercise gym†
- Internet services†
- Parking†
- Pool†
- 24-hour room service
- Accessible rooms†
- Air conditioning†
- Buffet breakfast†
- Coffee/tea†
- Concierge desk
- Exercise gym†
- Internet services†
- Parking†
- Pool†
- Restaurant†
- Spa†
† Fees may apply
- Fitness center on-site †
- Gym
- Pool †
- Spa †
- Table tennis †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
610 reviews
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Feb 10, 2025Great People and Great Service!
TLDR: it’s 5/5 ⭐️s for us! The staff and the service are incredible and the most problems you’ll run into is dealing with other guests. Don’t be scared of the bad reviews I was worried but ran into no problems at all 💛💚🖤 Now the long one 😆 We were a couple there on the Hideaway for 7days/6nights and booked through Costco, can highly recommend. It was our first time in Jamaica and first time with a Royalton/AI. We were attended to the second we got off our airport transfer, I’m sorry we forgot the wonderful front desk and bell hops names. Jaeniel (and Michaela and Jahnoy) at the lobby bar were spectacular and a great welcome. Riri with the Royalton membership/“timeshare” group in the lobby was also great. She was very welcoming and in exchange for listening to the presentation you get a discount/free “add on” item that’s available at the resort like the spa. We did the culinary experience and …. YALLLLLLLLL!! It was so so sooo amazing and worth it. DELVIN AND LEON were unforgettable and it was easily the best food I’ve had…. probably ever. The free breakfast with the presentation is at the buffet but I would say overall the presentation is worth what they offer for just listening. The room was great and for 2 people the size was perfect. We were originally assigned two beds but were immediately assigned a new room to accommodate us as a couple (without us even asking!). We had a wonderful balcony view on the east side, it was towards an empty lot but honestly getting to watch the sunrise over the hills (see pics!) was amazing! There’s not a bad view from the rooms what we could tell. Our room service / house keeping staff were AMAZING! Ramoy and Christen from Ocho Rios are the names we remember! RESPECT MON! The power went out for maybe 5-10 minutes at the hotel our first morning around 9am (Sunday) but that was it. Remember Jamaica is an island and electricity is much more scarce than you would think! I just went to the cafe to get myself a coffee in the meantime and by the time I got back it was on the rest of the trip 🙂 The food was delicious and we didn’t have any issues with cold food. We tried food from the buffet, the steakhouse, taj (Indian), jerk hut 😍, grazie (Italian), Dorado (Delvin’s ceviche… my mouth is watering again), and of course the room service. Booking at the restaurants was pretty difficult through the app because 1) the wifi was pretty poor/the app bad and 2) the hotel was at 96% capacity this week! We didn’t have issues as long as you book a day in advance and don’t mind later dinner times, but could see how big groups would have a hard time. SHOUTOUT TO OUR SERVERS: Younique, Joel, AnaMaree, Leon!! We loved you all! Respect mon! The excursions were pretty good and the hotel staff are great at explaining them. We did Dunns River Falls (bring closed toe water shoes!!!) and the Luminous Lagoon, both worth it and a lot of fun! Respect Debbie, JR, and Spaceman!! We did a few Royalton Fit classes (mostly the morning yoga) and they were exactly what I needed. Travis, Shaneesha (I hope I got her name right!), D(aniel), and Winston - respect for kicking my butt! The beach to the right of the hideaway side has local vendors, including Leon the lobster superstar. We recommend talking to The General, Paula, Ms. Miller or Dr. Happy down there for survivors and a good time! Saving the best for last - the pool and bar staff. Every single person at the Hideaway Infiniti Bar was AMAZING! It takes a second to get the drinks, but they’re working hard! Everybody wants drinks! Omar, Maxi Waxi, Conigia, and (saving the best for last) SHENEKA!!! Tell them Mo and Karly sent you! Respect to you all for working so hard and for always being a good time. Tyrone and Shamoi with the vibe team always made sure everyone was having the best time and respect! Honestly yall, it’s what you make it. The staff are really there to make sure you’re having the best time that you can, and we had the best time because of it. This is their livelihood! enjoy your vacation and let them help where they can. In Jamaica, we would say IRIE 💛🖤💚 If you made it this far I hope you’re so excited and have a great trip 🇯🇲
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Feb 09, 2025
Amazing, chill, fun , exciting, and overall beautiful
Calisa was absolutely amazing and I have to say she made me smile and beautiful conversation at the AQUARIUS BAR. She was extremely relatable and sweet. I could not ask for a better Time! Very relaxed Vibe in the morning. I will definitely be back!
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Feb 08, 2025Big Thumbs Down!!!
This review is coming from someone who has been to over a dozen All Inclusive Resorts in the Caribbean. This resort by far is at the bottom of my list. I’ve been to really cheap low star resorts and had better experiences. We were there for 5 nights, adults only section, diamond club, and booked the Corner Partial Ocean View room. First off the room had a view of the pool and the building in-front of it. At only one spot standing from the balcony could I get a tiny glimpse of the ocean between the palm trees. At Check-in, we were right away pressured to attend a time share breakfast. Very uncomfortable especially after a long day of travel. Diamond Club was only good for dinner reservations. The while Butler thing was bit much. Two days in I was leaving phone in room to avoid being bothered. Some people l, I guess like them following you around. Diamond Club liquor selection was not top shelf. Absolute Vodka was considered top self. Where other resorts with this upgrade you truly get top shelf!!! First night, I went to restroom near the Steak House and there was cockroaches all over the sinks and floor. At least a dozen or so. Second night, our housekeeper turned down the room and upon out return there were blood splatter stains on a pillow case. Security Workers were rude twice. Overall the upkeep of the room was poor. The shower leaked really bad. Also, the black mold growth on caulk and grout was disgusting. They should be taking better care of the rooms. The best part of the resort was the service. Most workers were very nice and dining staff. Main Lobby Bartenders were great. Also, Maria at the Diamond Club Beach Bar was Excellent!! Food was decent. Breakfast had eggs literally every way know to man! If you stay here make sure you get a really good deal and don’t have high expectations.
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Feb 08, 2025
Complained about cold food every day
This is not 5star kitchen can’t cope waited outside even though empty tables cold food no ingredients for drinks no tonic for 2 days all over the resort plastic glasses at main bar tried 2 restaurants main course cold and late (1hour)unhappy
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Feb 07, 2025Very nice but watch out for your drinks!
Nice place . Not too big so everything is close by. Nice pools and beach but a bit disappointed that the water wasn’t clean . Lots of sea weed. Rooms clean and very comfortable beds! Food good especially at the Japanese restaurant. Drinks good until I got drugged in my drink. I was sick for 6 hours. Next day I was okay but that could have been way worse. Why would the bartender do that to a lady my age? Too bad that happened here at the Royalton….I wish that person responsible for this would see some jail time let alone get fired. Bad news.
- AdvisoryGuests staying in the Connecting Luxury Room, Connecting Luxury Oceanview Room or Connecting Luxury Oceanview Diamond Club categories must have at least 2 Adults (18 and over) in the room or run the risk of denial by the hotel.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.