Hideaway at Royalton Negril Adults Only, An Autograph Collection - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7428 reviews

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  Aqua Fit

  Jovie, Kavie and Prince led the class in the ocean, brilliant experience amazing class. Just what you need to wake up in the morning and burn off all the rum from the night before. Lots of encouragement, they make the class fun and a great alternative to visiting the gym

  Mar 15, 2025
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  Very bad

  Very disappointed, we paid for an ocean view and didn’t ge it so we asked for refund in the price difference and they refused us. First night no wash clothes, friends room the air didn’t work and the refrigerator didn’t work and here the refrigerator was unplugged. Swim up bar was closed and another bar ran out of beverages. Night life was poor! Good thing the had mostly good staff. I will never go Royalton again!!

  Mar 14, 2025
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  Exelentes vacaciones en el paraíso!

  Royalton We returned from an excellent vacation at Royalton. To begin with, the resort is beautiful, with its architecture, its continuously maintained green areas, and the wonderful views of the turquoise sea before your eyes! On the other hand, the room is very large, well-decorated, and detailed. While it shows signs of wear, it's nothing serious and is still wonderful. The staff is loving, helpful, and polite, always attentive and smiling. The food is very good and full of options for everyone. During our time there, we toured the other resorts, and the Royalton stands out above the rest, simply because of the lounge chairs, cabanas, and beach. Nothing bad to say, I would definitely return. Don't expect anything 5-star; I'd say a 4-star is more than fine! Go easy, relax, and enjoy!

  Mar 14, 2025
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  Do not come

  We are here now, do not come here. Staff are arrogant. Service is crap. Multiple people have said same.DO NOT COME absolute waste of money Been termed away, can’t booked any restaurants because booked though walking past they have space. Told bar isn’t open and we have to wait haha

  Mar 13, 2025
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  It was Ja-mazing!

  If we could we’d give it a 4.5 out of 5! It was an absolutely brilliant stay! We were quite apprehensive given some of the negative reviews on here but our honest opinion is that it’s a great place to stay when you come to Negril, Jamaica, we’d highly recommend it! Our only reason for knocking it down to 4/4.5 is due to the al la carte restaurants, we got them booked okay although we usually had to do it 2am in the morning and 1 restaurant a day which was fine for us, we didn’t really mind. But the restaurants themselves when you got there, even though you were booked in at 8pm you waited for about 20-30 mins in the que to be seated. And the food was just okayish! Now onto the good stuff! It’s a long one! Staff - Absolutely brilliant, couldn’t be more friendly or helpful! We had the warmest happiest welcome on our arrival! Special shout out to the bell hops and pool staff! Our excursions we booked through Viator were both late and the bell hops helped us ring the tour operators to help us get sorted! The staff around the pool looked after us so much we were so grateful! Food - You have a 24 hour cafe/ice cream place that does cakes, sandwiches and fruit too! They also do a wide range of drinks to all sorts of coffees to milk shakes and hot chocolate! We got coffee & tea every morning (which you can help yourself to and don’t have to queue for) to go watch the sunrise. Sports bar was brilliant for watching all kind of sports from Rugby, football and Cricket (including women’s cricket)! The buffet restaurant was actually our favourite, there was always something to choose from, they even had a pizza oven to make fresh pizza! Our favourite a la carte was the Zen (Tepanaki is the one where they cook at the grill in front of you) Bars - there was plenty choice of bars from the pool, near the beach, in the lobby, sports bar and then the night time bar - martini bar which was cool! They ran out of ingredients sometimes but again we didn’t mind because there was plenty of choice and alternatives! Cleanliness - Honestly we were so impressed with how often the toilets and facilities were clean, there was never a time I visited the toilets in any area and they weren’t clean. They were continuously doing up anything in the hotel that needed it, be it the garden, painting ect. Beach - there was a little private beach near the beach bar and a big beach just a little walk away from the pool! They were absolutely stunning! You could also get to 7 mile beach but you probably need to get a taxi there as it’s not really walkable (especially in the heat). Activities - there were plenty of activities throughout the day, mainly by the main pool area! From quizzes to water polo (we loved this) and even bracelet making! The night entertainment was also really good! Our favourite date was the reggae tribute as you had a nice little Buffett outside while you watches the different acts play! Room - Awesome!! We had a swim up room in building 4! It was amazing’ we had a view of mainly the kids pool (which meant it was quiet in the evening) away from the main stage and night activities so we always had peace and quiet! We had a lovely shower room (our water flow was absolutely fine) and there was a bath too in the room which we used once! The beds were super comfy and big so we slept well every night! There’s also a sofa to chill on and sunbeds outside in front of the swim up pool! The room size was good! Hotel tips 1. If you’re buying coffee to take home, buy it from the cafe! The shop outside the buffet restaurant is quite expensive 2. If you want a good sunbed, put your towels down around 5am in the morning 3. Download the app before you go just to check out what’s on and try book the hotel restaurants (you can only book 2 days in advance and one restaurant at a time) 4. Book the a la cartes in the early hours of the morning (you can only book via the app) 5. If you want quiet time away from the pool but still want a few, chill in the lobby, there’s plenty of chairs and sofas! 6. Take ear plugs with you, at night time you can hear the bats l, but ear plugs will block out the noise so you can have a peaceful sleep 7. They only had a coffee machine in our room so if you like tea in the room maybe bring a portable kettle but they offered tea in the cafe which was fine for us so it wasn’t really a bother Jamaica tips 1. Go 7 mile beach and see the sunset! 2. If you can, get a private transfer to the hotel! It was much faster, efficient and our check in was too! We used “next level tours” and they were amazing! 3. Do the YS falls excursion! That was awesome!

  Mar 13, 2025