Resort Details
- Mamahune’sRetro-inspired tiki bar and restaurant located poolside, offering contemporary Hawaiian cuisine. Open for lunch and dinner.
- The Garden GrilleEnjoy delicious American cuisine with a touch of local flavors in a casual, open air setting with ocean views.
- Accessible facilities
- Concierge desk†
- Elevators
- Gift/News stand†
- Lounges/bars†
- Non-smoking rooms available
- Parking
- Restaurant†
- Sundry/Convenience store†
- Tour/sightseeing desk†
- Concierge desk†
- Elevators
- Gift/News stand†
- Lounges/bars†
- Non-smoking rooms available
- Parking
- Restaurant†
- Sundry/Convenience store†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Business Center†
- Fax Machine†
- Meeting/Board Rooms†
- Printer†
† Fees may apply
- Bike rental †
- Fishing †
- Fitness center on-site †
- Jogging trailJogging Track
- Playground
- Pool
- Sailing †
- Sightseeing tours †
- Snorkeling †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1854 reviews
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Jan 25, 2026Mixed….
Just spent a week at this property to celebrate our 25th wedding anniversary. Asked specifically for a top floor room as we are sensitive to noise. First room they assigned us to was on the ground floor of a 3 story building. Room looked out to a tiny (maybe 12 or 15’ across) pool. We sat down and called front desk….and was told no top floor rooms were available. Well, OK…then we noticed that the carpet was soaking wet near the sliding glass door and there was quite a bit of visible sand next to the couch. Since I’m Hilton Diamond Forever status, I called the Diamond desk at Hilton Corporate and went back to front desk. Both young women at the front desk were positively surly. Then magic happened…..turns out the diamond desk had communicated to the front desk and a top floor room was suddenly available. So off to room #1307 we trotted. Smaller than the first room, but blissfully quiet. This hotel charges both a parking fee and a resort fee - we felt gouged. Breakfast at onsite restaurant appeared to have been pulled off a back room buffet. Powdered eggs, barely warm potatoes and expensive. We didn’t bother to try it a second time. Important to note that when they host the luau, expect a lot of noise. The rest of our visit was uneventful, but we did receive some very pleasant service from both a senior gentleman and one older Hawaiian (+- 60 ish) gal at the front desk. We did enjoy the free hula presentation. Important to note that when temps drop at night - it set off the fire alarm. Upsetting when it hits at 3 am…..we stepped outside the room and Hilton personnel were telling folks everything was OK. We were told the next day that it only affects this particular wing of the hotel.
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Jan 22, 2026Worst Hilton Property I have ever stayed at
The property is beautiful! The Tiki Bar staff were wonderful! Overall the staff did a decent job. Our first room smelled of mildew, had UBC ports that did not work, fixtures in bathroom would come off in your hands. We upgraded to the Cottages after two nights, only one of the AC units worked properly. Thought as Diamond member upgrade would have been free, but was charged. Went to slap a bug on wall in bathroom and put a hole in the wall, drywall repair was just taped & painted from previous issue. Sewage plant next door when wind blew our was was sickening. The person in charge of maintenance should be fired. Caulking job was not done properly around tubs. Pool not heated. They had pest control spray while we were there, bugs were still an issue inside two days later
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Jan 11, 2026
Just stay away
Overpriced and dated with a fridge that stunk, a broken coffee maker and a very very loud AC unit. Staff was advised and nothing was fixed or cleaned. Would not recommend.
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Jan 07, 2026
Huge potential due to new GM Marc B.
Hilton HQ should focus on the amazing potential of this property with the BEST beach access at Lydgate. Their contract staff for hula & ukulele lessons and tiki bar are friendliest compared to front desk (I.e., front line). I have returned as both a Hilton Gold & Silver membership and have travelled to over 89 countries to experience all brands of hotel chains. Only after my 5th visit to this property have I seen improvements since the oversight of newly appointed GM Marc B. E.g., fumigation, window washing. lobby tuck shop, furniture & smart tv updates etc. I have seen Marc be “hands on” with guests. His listening skills are impeccable. He will do minor tasks like hand out towels for guests waiting in line. An experienced leader SEES clients. This property needs focus on rejuvenating their front line staff at check in and also $$$ investment needed to save the dire situation with roaches in addition to old infrastructure requiring replacements / maintenance. If Hilton cares about their brand they would throw a “life jacket” in form of $$$ investment towards proper nurturing of this property to its full potential and glory. A re-training effort on “customer first” would shift the client engagement to a more focused and effective approach to gain guests’ trust for return visits (reducing need for sales). Much more can be done to gain a 5 star Hilton experience 🙏🏽🌈 S.S.K.
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Jan 05, 2026Neglected Property Needs Lots of Help
The staff are lovely, but there are simply nowhere near enough of them. The front desk seems to only ever have a single person working, even at the busiest times. The property is run down. Lots of little things that don't work, that are just in the borderline of worth complaining about to seek a resolution: Poor lighting in our cottage, made worse by the fact that the blinds are missing the draw cord, so we couldn't open them for natural light. An air conditioner that *sort if* worked. A "trade in yesterday's pool towel for a new one" system, but there's never anyone there to trade with, because the one person working is helping a long line of customers at the desk. (Trying her best.) Everything is very dark...pathway between cottages and main building could use some lights. (Subtle would be fine, but it's *dark*). The dining options are mid. The tiki bar is kind of hidden and feels like an afterthought. (Again, the staff are friendly and doing their best, but the space is neglected and the offerings are just quick pub grub. Breakfast in the lobby "restaurant" wasn't bad. But it wasn't anything special. Some of the decor is beautiful, as though Hilton spent a lot of money 50 years? ago when they built it, but most of it is just kind of run down. The place needs a major renovation and a lot more staff.
- AdvisoryA minimum mandatory hotel- imposed Resort fee of $25.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is not included in your package price and is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. No Valet-parking available.
- Check In: 3:00 PM
- Check Out: 11:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Charge includes:
? Live music entertainment
? Resort activities; cultural sunrise ceremony
? 2 bottled waters daily
? Cooler, beach mat & beach towel rentals
? Ukulele classes and lei making classes
** Resort charge offerings are subject to change throughout the year. Partners will be notified via writing of any changes to the resort charge offerings. Offerings are available based on travel date, not booked date.