Resort Details
- Castaway Grill and Shipwreck BarServes frosty tropical drinks, hamburgers, hot sandwiches and salads poolside.
- Lobby LoungeOverlooks both the lobby atrium and adjacent lake offering full cocktail service, wines by the bottle or glass, specialty coffees, scrumptious shared bites and pastries
- Mini MarketOffers fresh-baked pastries, ice cream, Starbucks coffee, pre-made sandwiches
- one80 Sport Grill & Bar
Immerse yourself in this energized atmosphere with a menu of American favorites, family games and a network of over 40 TV's broadcasting the biggest games
- The Watercress CaféTake in our lakeside view as you dine for breakfast and lunch. Your family can enjoy a buffet breakfast with their favorite Disney characters every Sunday morning
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Children's play area
- Exercise gym
- Game room†
- Golf,Offsite†
- Jacuzzi
- Laundry/Valet service†
- Parking
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Children's play area
- Exercise gym
- Game room†
- Golf, Offsite†
- Jacuzzi
- Laundry/Valet service†
- Parking
- Playground
- Pool
- Restaurant†
- Room service - limited hours†
- Sauna
- Shuttle to local attractions
- Smoke-free property
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
† Fees may apply
- Children's pool
- Fitness center on-site †
- Jacuzzi
- Playground
- Pool3 outdoor pools
- Spa †Relax and rejuvenate – mind, body and soul – at the Kay Casperson Lifestyle Spa & Boutique, a 10,000-square-foot haven for beauty, wellness, and transformation.
- Tennis courtLighted tennis court
- VolleyballSand volleyball
- Golf †Resort guests enjoy preferred tee times at Disney's five 18-hole championship golf courses
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7519 reviews
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Jul 08, 2025The greatest Hilton!
Our favorite Hilton in Orlando, both for business and family vacation. Management and entire staff are like family to us. There’s not enough space or enough words to share the appreciation of this property for their hospitality, kindness, and customer service.
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Jul 07, 2025
Great choice. Convenient to attractions
Staff was exceptionally friendly. Rooms were clean. Lazy river is a great place to relax and forget about stress. Definitely will return.
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Jul 07, 2025
We slept peacefully & enjoyed our stay. We will return! We have business in Orlando.
We had a very comfortable stay! Our bed was perfect & the pillow outstanding! We were greeted very professionally by Bailey/ Hilton Grand Vacations. She very politely informed us of getting started with our vacation package. Which we purchased. We will be using to return to Orlando.. Thank you Bailey
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Jul 06, 2025
Great place and location
Excellent hotel and customer service. Great location to all the Disney attractions. Plenty of towels, bed was comfortable and bathroom was nice too.
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Jul 06, 2025
Overall a great hotel!
We just stayed here for a week for a dance convention. We had a 2 bedroom suite in the Island building. The suites were nice and clean and we enjoyed having the extra space. They were also very close to the pool and Disney Springs. A few minute walk to the main building and convention center but we appreciated the covered walkway as we got caught in the rain several times! My only con for the room is that we got a lot of noise from live music at Disney Springs at night. Food - we did the breakfast buffet at Letterpress twice. Brenda, Maureen and Joan are absolute gems and made our morning! Was a little pricey but the selection was good! We ordered some poolside food from Shades once - service was quick and food was delicious! Especially loved the quesadillas. We ate most of our breakfast and lunch at Citrus 28 due to the dance schedule. The food was good and I enjoyed being able to get Starbucks coffee there. However, they often seemed understaffed - one register open with a line of 15-20 people. We got ice cream twice and the person taking your order at the register also had to then go scoop your ice cream order which seemed really inefficient. Everyone at the dance convention had a lunch break at 10:45 but they didn't serve lunch items until 11:00 - knowing that, it would have been nice if they adjusted the time knowing there'd be hundreds of people needing food at the same time. They just didn't seem really prepared for the amount of people needing food that week. Cons - we had an issue with our safe not opening to get our things out. We stopped by the front desk and they said they'd send someone right up. After an hour, no one came so I called and was again told someone would be right up. Another half hour went by and had to make a 3rd, less nice, phone call to the front desk. Overall, it took almost 2.5 hours for us to be able to get our things out which really put a damper on our night. They kept the convention center FREEZING COLD. I had to buy a sweatshirt, bring a blanket down and still was actually shivering. It would be nice to have more water bottle refill stations around the property. We found one all the way over in the convention center and the water was warm and the ice maker on our floor was broken the whole week we were there. It'd be nice to have some in the lobby or island building. Overall, we really enjoyed our stay here - the rooms were spacious, clean and comfortable. The pool is huge and the lazy river was fun (though the water was cold even in July and one day we could never find a seat at the pool). Several good food choices on site. And we loved being able to cross right over to Disney Springs! We would definitely consider staying here again.
- AdvisoryA minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge deskThe above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.