Resort Details
- Various Lounges/BarsSlim Picken's - River Ranch bar
Hole-in-the-Wall and Lounge - Various RestaurantsHole-in-the-Wall - This historic eatery offers up mouthwaterin' cowpoke fixin's and delicious mesquite-grilled steaks, ribs, chicken and seafood. Breakfast, Lunch, Dinner.
Slim Picken's - Enjoy the poolside bar and grille atmosphere while trying one of Slim's famous burgers. Hours vary based on occupancy.
Breakfast, Lunch, Dinner.
La Cabana - North and South Point
Featuring salads, sandwiches, burgers and refreshing cocktails served poolside. Lunch.
Cactus Rock Creamery - Serving a varity of ice cream favorites.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Outdoor pool
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Business Services†
- Internet Access†
- Discover a spectacular atmosphere of unforgettable beauty, where you'll find the festive ambiance and Southwestern hospitality to make your wedding the most memorable experience of your life. Our versatile indoor and outdoor function space can accommodate the most formal ballroom reception or a casual intimate gathering with the facilities for 25 to 500 guests.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Fitness center on-site †
- Hot tub8 Outdoor Hot Tubs
- Outdoor pool
- PoolThere are 8 pools on site. Hole-in-the-Wall River Ranch: Four acres of cascading waterfalls, secluded waterways, three swimming pools, a lazy river for tubing, 18-hole putting course, and a 130-foot waterslide. This Property has Swim up Bars.
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Gambling †
- Golf †Golf Course located within 5 Miles of Property.
- Other Local AttractionsClose to Biltmore Fashion Park (upscale Biltmore area), Paradise Valley Mall and Scottsdale Fashion Square Mall. 7.5 miles from Downtown Phoenix and 12 miles from Downtown Scottsdale.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4686 reviews
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Jan 09, 2026Not Hilton quality, just a run down “resort”
It’s not worth going to at this time, maybe in the future after all the renovations are complete but at this point it isn’t Hilton quality. Room was dirty, carpets gross, air vents fuzzy and holes in walls just to talk about the room. Amenities were lacking or wildly over promised based on the pictures. No microwave, court yards bare, swim up bars closed, hot tub wells not working, multiple mini golf holes that use the same green, not enough different colored golf ball’s for a family of four, pools/lazy river so cold the kids only swam for 45 minutes total all weekend. When you did bring things up to the staff they were generally cold, unhelpful and indifferent. The only highlight on that front was the front desk manager refunding us the $35 per day resort fee, but a small price in the overall cost to stay. In general this place is run down and not what you would expect from a resort with the Hilton name. If you are a family and looking for a fun filled getaway where you can spend most of your time onsite… look elsewhere.
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Jan 03, 2026Hotel is in the Middle of Updates
The hotel is in a transition period. Right now, rooms are outdated and not very well kept but you can see what the hotel will become when renovations are complete. The waterpark was a lot of fun!
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Nov 28, 2025Don't waster your money on this resort.
Worse place to go. The best thing about the place was the janitorial and housekeeping staff. Not worth your money. The heated pools are not heated and when you ask about it the front desk argues it's us not the pool. Wanted conjoined rooms for my adult children and us we had one on the bottom floor and one on the 2nd story. When asked they said they are close. The elevator doesn't work. Had cold shower because it starts off warm then goes to cold quickly. Not worth your money. You can go to a better priced hotel then an overpriced so called resort
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Nov 24, 2025
Stay Away!
From the moment of trying to to arrive to the hotel, this was a difficult experience. We drove to the regular place where checkin should have taken place to learn that it is under construction. The signage to direct us where to go was pathetic. We called the hotel and was given poor instructions. The website indicates that room service is available but I called this morning I was told due to construction it was not available. When I checked in at the front desk, I was not informed that the construction workers would begin pounding away at 7am, not too far from my room. I recommend all travelers to stay away from this hotel property.
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Nov 06, 2025
Very Disappointing
Good location yet - i would give this zero stars if I could for the following reasons: Signage to check in awful due to Lobby/Registration check in under construction. One sign says go North then you go North and it says go South. Once in Lobby it was temp podium with BOZO's at front desk. Did not recognize my Diamond status and were not knowledgeable or friendly at all!!! Ice machines broken, constructions surrounding entire complex. Long walk to lazy river or any cafe/restaurant on premises (all temporary-short hours-no evening food), Room very old, bathroom door broken, and sofa bed felt like sleeping on wire rack. Resort fee a joke, no tennis courts or fitness room. WAY too much construction. Very disappointed in this Hilton property to include staff.
- AdvisorySmoke-Free Environment - All public areas and most guest rooms are smoke-free.
- AdvisoryA minimum mandatory hotel-imposed fee of $20.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Current Renovations: Description: Smoke-Free Environment - All public areas and most guest rooms are smoke-free.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee:-A mandatory hotel-imposed fee per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is subject to change without notice.
Hotel Mandatory hotel imposed resort fee inclusions:
• Internet access for up to two devices
• Unlimited Local and 1-800 phone calls
• use of Tocasierra Fitness Center for up to 2 people
• Tennis court time for up to 1 hour for 2 people
• One round of 18-hole executive minature golf for up to 4 people
• Admittance into River Ranch for up to 4 people
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Allowed