$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- El BuffetEnjoy a coffee in a relaxing atmosphere overlooking a beautiful mural and gardens. Offers local and international cuisine in a buffet style exclusive for breakfast.
- El Pozo Wet BarSave a spot in the pool to enjoy exotic cocktails. Wet bar service offering domestic and international beverages. Located in The Hacienda section
- El RinconGourmet fast food made with fresh ingredients to have on the go. Specialty coffee and pastries Open 24-hours.
- Il FormaggioTake a trip to the old continent and enjoy the delicacies of the traditional Italian cuisine, you will find the rustic and iconic flavors that distinguish all its dishes.
- La Biblioteca Tea TimeLa biblioteca is a space to read a good book. 5 o´clock we start a tea time with cookies and variety of tea. To have a great relaxing time.
- La BonitaOn the go? Stop by La Bonita Café and Deli, offering sandwiches, snacks, parfaits, desserts and coffee. Or sit back and take a moment to plan your day in our bright and airy atrium seating, while sipping on a cappuccino.
- La CatrinaWhat is a trip to Mexico without authentic Mexican cuisine? Join us for dinner at our intimate, inviting Mexican eatery for a real taste of Puerto Vallarta. Sit on the terrace overlooking the gardens and pool in air-conditioned comfort while trying local specialties that are sure to please. (La Catrina closes one evening a week, based on hotel occupancy. Advanced reservations suggested.)
- La Serenata sky barBar Lounge, the place where you can drink a special cocktail after dinner, while watching the moonlight
- Le DeliceIf you’re in the mood for a more formal dining experience, try Le Delice, a stylish and laid-back experience serving the best in French fusion cuisine. Dishes are created with fresh local ingredients for a truly unforgettable culinary experience. Try our revered French Onion soup. (Le Delice closes one evening a week, based on hotel occupancy. Advanced reservations suggested.)
- Mediterrenean RestaurantMediterranean cuisine, which recognize about the flavors and ingredients of this culinary tradition. A la carte Restaurant
- O West Sushi and BarThe best view of the bay and a roof infinity pool makes your vacation unforgettable.
- Rhythms BarEnjoy different Rhythms, you can probably new steps
- Room serviceDining in the privacy of your own suite is another option when you'd like to enjoy the views from your terrace. For your convenience, available 24-hours a day. (Please note: $8.00 USD service charge per order.)
- Sea Fire All Day RestaurantSea Fire is our signature restaurant, specializing in International cuisine, and is situated along the pool and beach pass. Enjoy your favorite dishes alongside local delicacies; serving breakfast, lunch and dinner, buffet style. Air- conditioning and terrace seating.
- Talavera SnackBeautiful restaurant overlooking the main pool in The Hacienda section, where you can enjoy a variety of seafood and snacks for lunch and themed dinners according the occupancy
- The Beach Snack BarHungry? Take a break of your day in this beautiful spot, while you can enjoy a snack, exotic real seafood or a refreshing drink when you can admire the beautiful bay.
- The Lobby BarOur Lobby Bar at Resort Section welcomes guests with an array of cocktail options, from cosmopolitan to tropical. Stop by for a drink before dinner or settle in for a nice, relaxing chat over your favorite frosty beverage of choice or let us recommend one for you.
- RoomService
- 1 KB HACIENDA TERRACE JRST1 KB HACIENDA TERRACE JR STE ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 613 SQ FT- 50 INCH HD TV-LAPTOP SAFE
- Air conditioning*
- AM/FM radio*
- Bathroom amenities*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Desk with electrical outlet*
- Duvet*
- Electrical current voltage*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair*
- Self-controlled heating/cooling system*
- Sofa bed*
- Telephone*
- Wake-up calls*
- 2 DBLS OCEAN FRONT JR STE2 DOUBLES OCEAN FRONT JR STE- ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED-SEE HOTEL DETAILS; 740 SQ FT-TERRACE-HD TV-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 2 DB HACIENDA GARDEN JR ST2 DB HACIENDA GARDEN VIEW JR ST ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 463 SQ FT - 50 INCH HD-LAPTOP SAFE.
- Air conditioning*
- AM/FM radio*
- Bathroom amenities*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Desk with electrical outlet*
- Duvet*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Wake-up calls*
- 2 DB HACIENDA SWIM OUT2 DB HACIENDA SWIM OUT ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 538 SQ FT- 50 INCH HD TV- LAPTOP SAFE
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair*
- Self-controlled heating/cooling system*
- Sofa bed*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 1 KG PARTIAL OCEAN VIEW1 KING PARTIAL OCEAN VIEW RM - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; BALCONY-32 INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Alarm clock*
- AM/FM radio*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Duvet*
- Electrical current voltage*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Safe large enough to accommodate a laptop*
- Sofa bed*
- Telephone*
- 1KG SWIM-OUT JUNIOR SUITE1KG SWIM-OUT JUNIOR SUITE-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 725 SQ FT-BALCONY-LAPTOP SAFE-HSIA 9.99
- Electrical current voltage*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Telephone*
- 2 DBLS BED RESORT VW ROOM2 DOUBLES RESORT VIEW ROOM - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; BALCONY-32 INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Alarm clock*
- AM/FM radio*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Duvet*
- Electrical current voltage*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Safe large enough to accommodate a laptop*
- Telephone*
- 2 DB HACIENDA POOL JR STE2 DB HACIENDA POOL VIEW JR STE ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 463-581 SQ FT- 50 INCH HD TV-LAPTOP SAFE
- Air conditioning*
- AM/FM radio*
- Bathroom amenities*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Desk with electrical outlet*
- Duvet*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Wake-up calls*
- 1KG PRVT POOL OCN FRNT JR1KG PVT POOL OCEAN FRONT JR STE-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 740 SQ FT-TERRACE-LAPTOP SAFE-HSIA 9.99
- Alarm clock*
- AM/FM radio*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Duvet*
- Electrical current voltage*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Sofa bed*
- Telephone*
- 1 KG BED RESORT VW ROOM1 KING RESORT VIEW ROOM - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; BALCONY-32 INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Alarm clock*
- AM/FM radio*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Duvet*
- Electrical current voltage*
- Hair Dryer*
- Ironing board*
- Movies*
- Safe large enough to accommodate a laptop*
- Telephone*
- 2DBLS PRVT POOL OCN FRNT J2DBLS PRVT POOL OCN FRNT JR STE-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDEC-SEE HOTEL DETAILS; 740 SQ FT-TERRACE-LAPTOP SAFE - HSIA 9.99
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 1 KB HACIENDA SWIM OUT1 KB HACIENDA SWIM OUT ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 538 SQ FT- 50 INCH HD TV-LAPTOP SAFE
- Air conditioning*
- AM/FM radio*
- Bathroom amenities*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Desk with electrical outlet*
- Duvet*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Wake-up calls*
- 2 DBL RESORT VW ACC RI SHW2 DOUBLES RESORT VW ACCESSIBLE -ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED -SEE HOTEL DETAILS; ACCESS TO DISABLE-CONNECTING W/KS ROOM
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 2 DBLS PARTIAL OCEAN VIEW2 DOUBLES PARTIAL OCEAN VIEW - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED -SEE HOTEL DETAILS; BALCONY-32 INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 2DBLS WRLPOOL JUNIOR STE2DBLS WRLPOOL JUNIOR STE - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 725 SQ FT-BALCONY-HD TV-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- I KG RESORT VW ACC1 KING RESORT VW ACCESSIBLE - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED -SEE HOTEL DETAILS; ACCESS TO DISABLE-CONNECTING W/KS ROOM
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair*
- Self-controlled heating/cooling system*
- Sofa bed*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 1 KG LOFT SUITE OCEAN VIEW1 KING LOFT SUITE OCEAN VIEW - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 1455 SQ FT-TERRACE-LIVING ROOM-HSIA 9.99
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 1 KING TERRACE JUNIOR STE1 KING BED TERRACE JUNIOR STE-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 520 SQ FT-40INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- Alarm clock*
- AM/FM radio*
- Bathroom amenities*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Desk with electrical outlet*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Non-smoking*
- Pay per view movies on TV*
- Rollaway bed*
- Safe*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair*
- Self-controlled heating/cooling system*
- Sofa bed*
- Speaker phone*
- Telephone*
- Voice mail*
- Wake-up calls*
- Wet bar*
- 1KG OCEAN FRONT JUNIOR STE1 KING OCEAN FRONT JUNIOR STE-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 740 SQ FT-TERRACE-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- Alarm clock*
- AM/FM radio*
- Bathroom amenities*
- Bed linen thread count*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Desk with electrical outlet*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Non-smoking*
- Pay per view movies on TV*
- Rollaway bed*
- Safe*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair*
- Self-controlled heating/cooling system*
- Sofa bed*
- Speaker phone*
- Telephone*
- Voice mail*
- Wake-up calls*
- Wet bar*
- 2 DOUBLES DELUXE OCEAN VW2 DOUBLES DELUXE-OCEAN VIEW-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; BALCONY- 32 INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Electrical current voltage*
- Safe large enough to accommodate a laptop*
- Telephone*
- 2 DOUBLE BEDS JUNIOR SUITE2 DOUBLE BEDS JUNIOR SUITE - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; BALCONY-40 INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 1 KB HACIENDA POOL JR STE1 KB HACIENDA POOL VIEW JR STE ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 463-581 SQ FT - 50 INCH HD TV-LAPTOP SAFE
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 1 KB HACIENDA GARDEN JR ST1 KB HACIENDA GARDEN VIEW SUITE ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 463 SQ FT - 50 INCH HD TV-LAPTOP SAFE.
- Air conditioning*
- AM/FM radio*
- Bathroom amenities*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Desk with electrical outlet*
- Duvet*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Wake-up calls*
- 1 KING WRLPOOL JUNIOR STE1 KING BED WHIRLPOOL JUNIOR STE-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 520 SQ FT-GROUND FLR-LAPTOP SAFE-HSIA 9.99
- Alarm clock*
- AM/FM radio*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Duvet*
- Electrical current voltage*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Telephone*
- 1 KG MASTER STE OCEAN FRT1 KING MASTER SUITE OCEAN FRT - ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 1510 SQ FT-TERRACE-LIVING ROOM-HSIA 9.99
- Alarm clock*
- AM/FM radio*
- Coffee/Tea Maker*
- Color television*
- Complimentary high speed internet in room*
- Duvet*
- Electrical current voltage*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Telephone*
- 1 KING BED JUNIOR SUITE1 KING BED JUNIOR SUITE-BALCONY-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; 520 SQ FT-40INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 1 KING DELUXE OCEAN VIEW1 KING DELUXE OCEAN VIEW-ALL INCLUSIVE; CHILDREN FEES NOT INCLUDED- SEE HOTEL DETAILS; BALCONY-32 INCH HD TV-LAPTOP SAFE-HSIA 9.99
- Air conditioning*
- Alarm clock*
- AM/FM radio*
- Bathroom amenities*
- Bed linen thread count*
- Blackout curtain*
- Cable television*
- Coffee/Tea Maker*
- Color television*
- Desk with electrical outlet*
- Electrical current voltage*
- Hair Dryer*
- Hypoallergenic pillows*
- Iron*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Movies*
- Newspaper*
- Non-smoking*
- Pay per view movies on TV*
- Safe*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair*
- Self-controlled heating/cooling system*
- Sofa bed*
- Speaker phone*
- Telephone*
- Voice mail*
- Wake-up calls*
- Wet bar*
- 1 KB HACIENDA POOL JR STE1 KB HACIENDA POOL VIEW JR STE ALL INCLUSIVE; HACIENDA SECTION ADULTS ONLY OVER 18 YEAR OLD; 463-581 SQ FT - 50 INCH HD TV-LAPTOP SAFE
- Air conditioning*
- AM/FM radio*
- Blackout curtain*
- Cable television*
- Color television*
- Complimentary high speed internet in room*
- Electrical current voltage*
- Ergonomic chair*
- Hair Dryer*
- Ironing board*
- Microwave*
- Mini Refrigerator*
- Non-smoking*
- Rollaway bed*
- Safe large enough to accommodate a laptop*
- Self-controlled heating/cooling system*
- Telephone*
- Trouser/Pant press*
- Wake-up calls*
- 24-hour room service*
- Accessible facilities*
- All public areas non-smoking*
- ATM/Cash machine*
- Baggage hold*
- Beachfront*
- Car rental desk*
- Children welcome*
- Children's nursery*
- Communal bar area*
- 24-hour room service*
- *
- All public areas non-smoking*
- ATM/Cash machine*
- Baggage hold*
- Beachfront*
- Car rental desk*
- Children welcome*
- Children's nursery*
- Communal bar area*
- Concierge desk*
- Elevators*
- Exhibition/convention floor*
- Fitness Facilities*
- Fitness Facilities*
- Food and beverage outlets*
- Heated pool*
- High speed internet access*
- Housekeeping - daily*
- Housekeeping - daily*
- Individual Efolio available*
- Indoor parking*
- Indoor pool*
- Indoor pool*
- Laundry/Valet service*
- Lounges/bars*
- Meeting rooms*
- Multilingual staff*
- Outdoor pool*
- Parking*
- Parking, Offsite*
- Parking - controlled access gates to enter parking area*
- Parking fee managed by hotel*
- Pool*
- Pool*
- Restaurant*
- Safe deposit box*
- *
- Storage space*
- Tour/sightseeing desk*
- Tour/sightseeing desk*
- Wheelchair access*
- Wireless internet connection in public areas*
- Ethernet Connectivity*
- High Speed Internet Connection*
- Meeting/Board Rooms*
- Network/Internet Printing Available*
- Printer*
- Wireless Internet Connection*
- Wireless Internet Connection*
* Fees may apply
- API's - Art Craft Market
- City Center
- Crown Casino
- Emotions Casino
- Guadalupe's Church
- Historic Downtown
- Los Arcos - Open Air Theatre
- Marina Pier
- Rio Cuale Museum
- San Javier Hospital
- Sergio Bustamanta Art Gallery
- Yack Casinos
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Oct 10, 2026
October in PVR
Krystal Grand Puerto Vallarta! Excellent stay. Great staff, atmosphere and food. Only negative was all the construction noise. Shout out to Wilian for the bacon at breakfast and to Emma for the daily Spanish lessons at breakfast and lunch. Carlos, Miguel and Antonio at the pool kept our drink cups full all the time. They always greeted us with a friendly smile and were extremely attentive throughout the whole day
-
Sep 29, 2026
Don't go this resort
> Stayed August 30 – September 4, 2026 (booked through WestJet Vacations, confirmation 153980543). Both my son and I suffered numerous insect bites, starting in room 823. When we reported it, the hotel moved us to another room and sent pest control to inspect — they claimed nothing was found. Two days later we found an insect on the bed in the second room and photographed it; the hotel dismissed it as "a black ladybird, not a bedbug" based solely on their own look at the photo, with no independent assessment. Our doctor confirmed insect bites. The hotel denied any compensation. Whatever the insect was, we were bitten repeatedly during our stay and the response was dismissive. Families traveling with children should think twice. **WestJet Vacations 评价(发 Google 搜 WestJet Vacations 写评价):** > Booked a vacation package to Krystal Grand Puerto Vallarta, August 30 – September 4, 2026. My son and I were bitten by insects throughout the stay. When I filed a claim, WestJet Vacations simply forwarded the hotel's denial, stating that compensation is "at the discretion of the hotel." So much for customer advocacy — they act as a mere mailbox. To add insult, their denial letter addressed me as "Ms. Zhou" — the wrong title, suggesting nobody actually reviewed the file carefully. If something goes wrong on your trip, don't expect WestJet Vacations to stand up for you.
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Sep 19, 2026
Absolutely Crap
Absolutely crap of a place. Half the restaurants are closed. Adult pool is empty & dry, rooms not cleaned in a timely manner. Limited food choices, no bacon or sausage at breakfast, Food in buffet is leftovers from precious days. Family pool is disgusting, dirty, piss cloudy, looks like not cleaned in years. Very old & dated, limited up keep, no toilet seat in bathroom at buffet, broken light switches, Think twice before booking this joint.
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Sep 18, 2026
Would recommend
Pedro and Ramon we delightful! Delicious food and great service! Lovely atmosphere.
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Sep 10, 2026
Terrible
Currently staying at this resort, and unfortunately, the experience has been very disappointing. There is active construction both inside and outside the resort, which significantly affects the overall experience. What’s particularly frustrating is that this was not made clear before booking. Once here, the concierge pushes you to pay more to move to the newer rooms/suite section, or suggests moving to the Hacienda section, which does not offer the ocean-view experience we booked for. I also had an extremely uncomfortable interaction with one of the concierge staff members who raised his voice at me, which is completely unacceptable in a hospitality setting. The food has also been a major disappointment. There are limited options, and the overall quality is poor. Based on our experience, this does not feel like a 4-star resort; it feels much closer to a 3-star property. I would strongly recommend that anyone considering booking this resort specifically ask about the ongoing renovations and construction before paying. I’m also very surprised by some of the recent reviews that make no mention of the construction at all, because it has been very noticeable during our stay. Unfortunately, the resort we arrived at is not the experience we believed we were booking.
- AdvisoryAll suites at our new "Hacienda" section are for adults 18+ years old. Proof of age will be required at check-in.
- AdvisoryThis is an All-Inclusive Resort. Enjoy all meals & snacks, limitless domestic & international beverages, daytime activities, and nightly entertainment.
- AdvisoryChildren under 5 stay and eat free, ages 6 - 12 incur an additional $49/night /child .Starting Dec 21st, 2018 $65/night/child (paid up on arrival) , ages 13 and older will be charged an adult rate, therefore they should be registered as adults. Otherwise, $120/night, per child will be added to your account at check-in. Hilton Honors redemptions will incur the same charges for any extra person not included in the original reservation.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18