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Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5832 reviews-
Terrible restaurant
The hotel was comfortable with a nice pool. But the restaurant is terrible. I had a B&B tariff but was told very firmly on the first morning that it only included 1 drink. I think it was a language issue. On my last evening I had dinner there, I ordered nachos and then the ribs, the waiter had the temerity to suggest that was a lot of food ☹️ it’s difficult to get nachos wrong but they came covered in a disgusting sauce (that was supposed to be cheese) it made me gag 🤢 to add injury the ribs arrived before I had finished my starter. There were on two other tables occupied and now I know why. The service was as disgusting as the food
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Memorable experience close to beach and central to everything!
Great comfort hotel staff friendly and food was awesome!1 Thank you HILTON WAIKIKI for making experience memorable. My husband and I had a fantastic experience and will definitely come back soon. The restaurant was also lovely simple local cuisine
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Hotel good - Meeter/seater staff not so good
Hotel in an ideal spot for Waikīkī beach. Trolley bus stops right outside. Pink Line Hop on/off all you need for Waikīkī. $5.50 pp. Hotel good. My only complaint was the greeter/seater (Berna) at breakfast. We made the mistake of requesting a different table on first morning (we also had coupons) & after that were treated very differently from other guests. She was surly& aloof. I think anyone in the service sector needs to have a good attitude with guests. All other restaurant staff were most pleasant & helpful - even the Robot.
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Not A Beach Resort
This hotel is not a Beach Resort & Spa. The beach is several blocks away. If there is a Spa, it is in the basement as I could not find it. The pool is small. The employees are friendly. Food options limited at main restaurant. Why is there no fish entrees like Mahi or Ono as this is Hawaii? I would say this is a mid range hotel option, not a resort. Spend $100 more a night and be on a resort like Marriott properties such as Moana Surfrider, Sheraton, etc….
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Vacation in Honolulu
We stayed here for 7 days. This hotel is wonderful. We got free breakfast with our room choice. The Hotel is clean, the staff was friendly and helpful. We used the concerege for booking tours and events and they were knowledgeable and friendly. Everything was great. I will definitely stay here again.