$350 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 4 nights.
The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Breakfast at Water's EdgeBreakfast Buffet at Water’s Edge features local specialties and breakfast classics. Located at Water’s Edge overlooking the saltwater lagoon. Ride the tram or walk to the Convention Center stop along the museum walkway, then cross the bridge over the boat canal towards the lagoon and proceed down the stairs to the hostess stand.
- Kamuela Provision CompanyOpenTable Diners' Choice Award winner. Creative island cuisine. A breathtaking view provides the perfect atmosphere for a memorable dinner featuring fresh, locally grown ingredients as well as fresh fish, shellfish and steak entrees. Reservations recommended. As a Surfrider Foundation Ocean Friendly Restaurant, Kamuela Provision Company is dedicated to sustainably serving you.
- Kona Tap RoomWith an exciting array of craft and domestic beers on tap and casual fare, it’s the perfect spot to cure what “ales” you.
- Lagoon GrillCasual dining next to the Dolphin Lagoon. Lagoon Grill serves the best burgers, hottest hot dogs, greatest sandwiches, freshest salads and favorite tropical concoctions and smoothies. Serves lunch and dinner.
- Legends of Hawaii LuauFocusing on the rich history of Hawaii Island this cultural Luau experience is unlike anything else on the Kohala Coast. A signature custom show from Tihati Productions just for Hilton Waikoloa Village with locally inspired costumes, live music and drummers - this is a ‘must see’ for any visitor to the coast and is sure to be a highlight in your vacation memories. Taste island favorites and experience the traditional imu presentation - the native underground oven, featuring kalua pig. Upgrade to Ali’i which includes premium seating and upgraded service. Available Sunday, Tuesday, Thursday, Friday and Saturday at Hilton Waikoloa Village's Kamehameha Court. Doors open at 5:00 pm. The Legends of Hawaii luau show starts at 7 pm. Reservations recommended as shows sell out far in advance.
- Nui ItalianOpenTable Diners' Choice Award winner. Italian restaurant and bar, with seated dining overlooking the pizza kitchen and a grab and go area for guests in a hurry. As a Surfrider Foundation Ocean Friendly Restaurant, Nui Italian is dedicated to sustainably serving you. Stone fired pizzas, family-style pastas, locally-sourced salads and creative Italian specialties.
- Orchid MarketplaceEnjoy a wide variety of favorites such as fresh pizzas, deli style sandwiches, fresh salads and fruits, and more! Orchid Marketplace is located next to Kona Pool.
- Shaka ConesDelicious Dave’s Hawaiian ice cream and sorbets scooped to order. Located at Orchid Marketplace at Kona Pool.
- Waikoloa CoffeeKona coffee, espresso drinks, fruit smoothie and pastries. Located in Makai and Ocean Tower.
- RoomService
- Accessible facilities†
- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
- †
- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
- Beauty shop/salon†
- Buffet breakfast†
- Car rental desk†
- Children's nursery†
- Clothing store†
- Coffee shop†
- Communal bar area†
- Concierge desk†
- Connecting rooms†
- Currency exchange†
- DVD/video rental†
- Electric car charging stations†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Gift/News stand†
- Gift/News stand†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Parking fee managed by hotel†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Sports trainer†
- Sundry/Convenience store†
- Technical concierge†
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Transportation services - local area†
- Wheelchair access†
- Wireless internet connection in public areas†
- Audiovisual Equipment†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Printer†
- VCR/DVD Machine Rental†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Beach †Anaeho'omalu Bay is a popular salt and pepper sand beach with a coconut grove of swaying palms and shade. "A-Bay" is known for colorful sunsets and a wide variety of water sports, including snorkeling and swimming. Equipment is available for rent. Inland from the beach is an ancient Hawaiian fishpond that was once used to raise mullet for the Ali'i, or the Hawaiian royalty, including King Kamehameha. There are also several miles of small coves and desolate beaches south of the main stretch. Follow the shoreline trail from the hotel.
- Bike rental †Bike Works located in Queens Shop
- Billiards †Billiards
- Children's program †Rotating children's activities daily
- Gym †exerciseRoom
- Jogging trail †Trails throughout Waikoloa Beach Resort
- Outdoor pool †Outdoor pool
- Scuba diving †Scuba diving
- Sightseeing tours †Sightseeing tours
- Snorkeling †Snorkeling
- Tennis court †Tennis court
- Walking track †Trails throughout Waikoloa Beach Resort
- Bowling alley †located in Kona
- Cardiovascular exercise †Cardiovascular exercise
- Driving range †located at Waikoloa Golf
- Fishing †Fishing
- Golf †Waikoloa Kings and Beach Course
- Gym †Fitness center
- Hiking trail †Kings Trail on site
- Hot tub †Hot tub
- Hunting †Parker Ranch in Waimea
- Pool †Pool
- Snow skiing †Snow skiing
- Spa †Spa facility
- Steam bath †Steam bath
- Weightlifting †Weightlifting
- Whirlpool †Whirlpool
- Anaehoomalu Bay
- City Center
- COFFEE FARM
- Dolphin Quest Interactive Program
- Hapuna Beach Park
- Hawaii Convention Center - island of Oahu
- Hilo
- Kailua - Kona
- Kamuela
- Kohala
- MACADAMIA NUT FARM
- Mookini Heiau
- Orchid Gardens
- Parker Ranch
- Petroglyph Trail
- Pololu Valley
- PUUKOHOLA HEIAU
- Village of Kailua-Kona
- Volcano
- Volcano National Park
- VOLCANO WINERY
- Waimea Town
- Waipio Valley
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11224 reviews
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Jan 24, 2026Disappointing Stay and it just started!
We have just arrived at the Waikoloa and with one hour here I am already disappointed. We drove up and the entry circle was chaotic with poor directions from the valet. We had to wait approximately an hour for our room and then once we got to the room on our beautiful outside space was someone’s dirty underwear. If you come bring a magnifying glass to read the map. I stayed here 40 years ago and loved it but as I sit looking at someone’s dirty underwear I am not impressed.
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Jan 24, 2026
Just an ok stay
It's been a while since we stayed at the Hilton. We were celebrating my birthday and since my DH is Lifetime Diamond we booked with points for a 1 king room resort view. At check in we were given an upgrade but only 2 double beds in the Makai tower (Lagoon Tower). I informed the agent that we appreciated the upgrade but really wanted a king bed. The manager informed us that this was all they had. Very disappointed. The room had a nice view but had not been updated. No USB charging, old carpeting, beds were sagging, bathtub with no handles to get in and out of the tub, and the furniture was very worn. Had $18 credit per person to use which we did at the breakfast buffet. The food was good and the service was excellent. I would probably not stay here in the future. I would recommend this resort for families.
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Jan 15, 2026Don’t book Ocean Tower
There are better options than this outdated resort. We stayed at Ocean Tower. Negatives Long tram ride to parking lot, cannot park anywhere near property Hotel is charging $48 per night for the privilege of self parking a half hour from your car. Very few food options on site, necessitating the long trek to the car. Insufficient electrical plugs for modern travel. Old, outdated property not well maintained. Mattress in our room past it’s useful life, caused back pain. Tram a/c drips condensation onto tram seats. Long line for two coffee shops if you want coffee before 10 am. Housekeeping only once every five days.
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Jan 10, 2026Stunning Grounds Marred by Greed and Service Failures
We stayed here on points over New Year’s Eve and are Diamond members. It’s a beautiful resort, but I'm not sure I would stay again for one main reason: poor overall management. This includes lack of staff training and the decision to charge exorbitant prices for basic amenities that should be included in the stay. It seems management has decided to take as much money from guests as possible while delivering little value. The pricing on items is astronomical, even for Hawai’i. As other reviewers have said, you’re better off going to local restaurants for better prices and food. I believe a resort should be inclusive of the things you need; I shouldn’t have to leave the property for breakfast because of exorbitant pricing. If I wanted to do that, I would’ve just stayed somewhere else. The Issues: The Room: We were in the Palace Tower in a connecting room and could hear EVERYTHING the people next to us did and said. My profile says "no connecting rooms," but they didn't care about honoring that. While I understand the resort was fully booked, it was a major disruption. Staff Communication: Before arriving, the Hilton app chat person told me to call the concierge to book a luau. It took three tries to get a human to answer (it just rang and rang with no voicemail). When I finally got someone, they were overtly rude and told me I had to book online. Why is basic info so hard to relay? Dining: The breakfast buffet was $55/pp for cold (once hot) food, dirty plates, dirty chairs, and dirty floors. It is the only breakfast option on-site, and even for Hawai’i, these prices are astronomical. We went to A Bay's and spent half that and it was significantly better quality. I'm fairly certain this resort gets all their food from Sysco, which is unfortunate since there is local food to be bought. Nickel and Diming: Even as a guest, I had to pay $15/hour for a snorkel and mask. Most decent resorts offer this gratis. They also charge a $5/pp shuttle fee to the shops less than a mile away. Why not included? Greed. Fitness Center: Super small for a resort of this size. If there are more than 5 people, there’s no room to work out, and it’s poorly temperature controlled. There is apparently a separate fitness center that is only accessible to spa guests. It's not any bigger, but better layout and more room. The 6:30 AM Wake-up: We were woken up by a staff member banging like ICE on the door to deliver a coffee maker we didn’t ask for. The staff member swore we ordered it and didn’t believe me when I said we’d been asleep. Turns out they just had the wrong room number. Simple mistake, but rough pill to swallow when you're woken up from a deep sleep. Diamond Benefit Issues: We had a 1 PM late checkout and were told we could use the spa locker room to shower before our flight. We were not told this was a diamond member benefit. And apparently the spa desk clerk didn't know that either. So we were upset when we were told we had to pay $25/pp. We did not pay that. Service Recovery: We brought these three communication issues to the front desk, and they did provide two drink and two meal vouchers for the Tap Room. While appreciated, it didn't change the overall feel of the stay. The Highlights: Floating Cabana: At $300 for the day, this was totally worth it and included a paddleboard or kayak. The staff there, Trey and Maui, were awesome. The Lagoon: It is amazing and a great natural habitat where you can swim with tropical fish, sea turtles, and more. Dolphin Quest: I could spend all day watching the dolphins. Grounds: Beautiful grounds and artwork; probably my favorite part of the resort. Travel Tips: Take a late-night walk (after 11 PM) when it’s quiet and peaceful to watch the waves or dolphins. Go to the local market and buy what you need for your stay. The room fridge is small but decent, and there are microwaves on some floors. We walked there (took about 15 minutes) because its not worth paying $20 to ride a cramped shuttle.
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Jan 10, 2026
Seen better times!
This hotel is massive and was once a star. Now it’s old and dirty. Price is cheaper than newer places. Probably good for a family but not a top notch resort. The gym is shameful—old and hot.
- AdvisoryPlease book and confirm the room type you expect to stay in. Upgrades are very limited. Upgrades are only possible in the same tower as your original reservation.
- AdvisoryA minimum self parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due and for hotel visitors, the hourly self-parking rate will increase to $8/hour, there is no hourly rate in valet parking.
- AdvisoryA minimum Valet parking fee of $55 (plus tax) per day, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18