Breakfast is included for up to 2 guests daily.
Important information: Gratuities are not included.
Resort Details
- Caña BravaDiscover Ixtapa Mexico restaurants at its finest at our Snack Bar, located by the seaside. Indulge in local flavors with dishes like fish strips, shrimp cocktails, and fish tacos. As night falls, enjoy a romantic ambiance illuminated by candles.
- Frutas y FloresIndulge in one of the finest Ixtapa Mexico restaurants right within our hotel a unique establishment with a buffet offering. Nestled amidst the tranquil hotel pools, our air conditioned restaurant features distinct sections for you to enjoy our buffet sty
- La IslaExperience a unique gastronomic journey at Ixtapa Mexico restaurants with our panoramic view of the stunning El Palmar Bay or our refreshing pools. We invite you to savor this culinary paradise. An experience that will delight your senses on every level!
- La TerrazaSavor an open air dining experience at one of the best restaurants in Ixtapa, where you can delight in an à la carte dinner showcasing our chef's specialties. Our menu rotates every 15 days, ensuring a fresh and diverse culinary adventure.
- Sports BarThe resort´s lobby bar serves national and international drinks in a family setting, featuring nightly music and entertainment.
- Pool BarIf you're in the pool and craving a drink, our pool bar is the best option.
- Sport BarIf you're looking for a unique experience in Ixtapa restaurants, our place is the perfect spot to savor a refreshing drink while gazing at the ocean waves. As night falls, we envelop you in a soothing musical ambiance, or if you prefer, you can join in th
- Accessible facilities
- ATM/Cash machine,Offsite
- Beachfront
- Bell staff/porter
- Currency exchange
- Direct dial telephone
- Evening reception
- Exterior corridors
- Free parking
- Golf,Offsite
- Accessible parking
Service dogs allowed - ATM/Cash machine, Offsite
- Beachfront
- Bell staff/porter
- Currency exchange
- Direct dial telephone
- Evening reception
- Exterior corridors
- Free parking
- Golf, Offsite
- Grocery shopping service available
- Housekeeping - daily
- Ice machine
- Interior corridors
- Live entertainment
- Lounges/bars
- Meeting rooms†
- Onsite laundry
- On-Site parking
- Outdoor pool
- Parking
- Restaurant
- Room service
- Shoe shine stand, Offsite
- Shops and commercial services, Offsite
- Sundry/Convenience store
- Tennis court
- Transportation services - local area
- Wireless internet connection in public areas
- Business Center
- Copier
- Printer
- Wireless Connectivity
† Fees may apply
- Children's program †The hotel has a kids club (ChiquiClub) from 5 to 12 years old. They have scheduled activities during the day in the Games room, on the beach or in the pool.Among the activities you can find a hidden treasure on the beach.
- Outdoor pool
- Attraction
- Attraction
- Golf Club Palma real
- Attraction
- Delfiniti de MéxicoDelfiniti Mexico offers you exciting things to do in Ixtapa. Immerse yourself in the fun with dolphin swimming, a unique experience that will leave you with unforgettable memories. Discover the magic of the ocean and connect with marine life at Delfiniti.
- Bares y restaurantesIndulge in a unique culinary experience near the resorts lining the Pacific Ocean, like the Holiday Inn Resort Ixtapa. Explore Ixtapa-Zihuatanejo's diverse dining scene, offering flavors to please every palate and budget. From authentic Mexican cuisine to
- Playa la RopaLa Ropa Beach in Ixtapa Zihuatanejo, Mexico, is a coastal paradise with calm waters and golden sands. With its picturesque charm and natural surroundings, it invites relaxation and tranquility. Palm trees provide shade to cozy cabins and restaurants offer
- Marina IxtapaMarina Ixtapa serves as the gateway to the attractions in Ixtapa, featuring an expansive waterfront and bustling harbor. It's a bustling embarkation point for exploring the region's pristine beaches, championship golf courses, and enchanting islands.
- Aztlan Ecological ParkParque Ecológico Aztlán, a natural gem in Ixtapa Zihuatanejo, offers you a unique experience if you love nature. Located close to the Holiday Inn Resort Ixtapa, you can enjoy trails surrounded by lush vegetation, perfect for hiking, bird watching, and rel
- Playa del PalmarPlaya del Palmar, nestled among resorts on the Pacific coast, captivates with its golden sand and crystal-clear waters. Surrounded by palm trees and gentle breezes, it's perfect for relaxation or thrilling water sports. With the renowned Holiday Inn Resor
- La Isla de IxtapaThe Island of Ixtapa, a paradise off the coast of Ixtapa Zihuatanejo, beckons with its white sandy beaches, crystal-clear waters perfect for swimming and snorkeling, and an array of restaurants and shops. It's an ideal destination for day trips to Ixtapa,
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4025 reviews
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Jan 20, 2026Mexican resort
We travel to Mexico annually. This was our first trip to Ixtapa. The Holiday Inn was rated #2 in Ixtapa so we decided to give it a try. We had read the reviews so were prepared for possible issues. It was definitely a lower standard for an all inclusive than we typically travel to in other resort areas of Mexico. With that context we enjoyed our trip! The resort was not up to the cleanliness standards we are used to in Canada, but it wasn’t dirty either. The food and drink selection was basic in quality and taste. There was always something available that everyone in our group would eat. We got a very good rate to travel here so we expected lower quality. The Staff were very nice and friendly, we speak limited Spanish and the Staff spoke very little English, but we could usually understand each other. There were very few Foreigners at the hotel, there were lots of multi-generational Mexican families. The resort was close to capacity over the holidays, but we rarely dealt with lines the other patrons were polite. The beach was nice and ocean was warm. The pools were the perfect temperature. The weather was warm and the humidity was high. The shows and Mexican nights were enjoyable and typical of AI resorts. Ixtapa was a beautiful place to visit.
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Dec 10, 2025Only stay if fluent in Spanish
Do not stay at the Holiday Inn unless you are fluent in Spanish. Very few staff could speak even a bit of English. It is a hotel for Mexican families. During our stay there were approximately 10 Canadians out of over 1000 guests. The resort caters only to Mexicans. The food is almost entirely Mexican. It was filled with all families with lots of kids. By the end of the day, the swimming pools smelled of urine. The entertainment was entirely in Spanish with absolutely no English interpretation about what was going on. Juan Jose our Nexus tour operator provided by WestJet warned us about scammers and to not book with anyone else. Turned out he too, was a scammer - charged us 1200 pesos each for an excursion whereas if we had booked with Roger the tour operator located right in the Holiday Inn, he would’ve charged us 700 pesos for the exact same thing. Others at neighbouring resort were also charged 1300 pesos for the same excursion by Juan Jose. On a positive note it is a very clean property, beach was immaculate and well maintained. For being so full there were Ample beach chairs all in good condition. Air conditioning was good. Wi-Fi was excellent and strong even down the beach. Our room maid did a great job. Room was cleaned and fresh towels done promptly and daily. Each day she made us a unique animal towel arrangement. The food was all Mexican dishes. We had to always ask for a knife, butter, salt and pepper. The waiter service in the buffet restaurants was not very good. They preferred to chat amongst themselves rather than offer service. We did finally find a great waiter, Adolf that served drinks on the beach and he spoke excellent English. It seemed that only the Canadian guests left tips. The ocean has strong riptides and waves. Great for walking on the beach, but very dangerous to swim in. The driver on our excursion actually told us that when we went home, we needed to write a review, telling Canadians not to stay at this hotel, but to go to any of the other resorts nearby.
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Dec 07, 2025Do not believe the hype
Not at all what I expected. Others must have a very low bar for what they accept as “fantastic” hotel! The hotel is old and tired. Almost 60 years to be exact. They’ve managed to put some lipstick on it to make it appear new but it’s easy to see its age showing through. It smells like sewer there are line ups for everything from food to drinks to beach towels. It’s over crowded and I would never swim in the pool with all the kids. The good is the amazing beach and the staff. The staff go out of their way to assist.
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Dec 02, 2025
Not my best Mexico experience
We came here based on the reviews. What we experienced was a disappointing. You could not get in the pool for all the kids The food was just okay. We decided to leave early. The manager was fantastic understanding. We had a sewer smell in our room The gym was right out of the 70’s and in the basement
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Nov 14, 2025family resort not for adults
location was great, rooms were good , very clean, comfy beds. good value. Resort food was catered to Mexicans only for all 3 meals. Only 1 restaurant open several times for lunch buffet and 2000 people trying to eat there. Manager mentioned they were only 80% full, but they should have had both buffets open. 2 days were in plaza for dinner. No other choice.A la carte restaurants menus were good. Swim up bar was located in the busiest part of the poolwhere they were doing sports activities. No adult/quiet pool.Kids were sitting on the stools at bar when we got a drink there.Check out wait line was 30 min. just to hand in our towel cards.But the sun was shining the whole time. Lots of restaurants near by across the road.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet Policy : Pets are not allowed on the property. We are located on a protected beach that prohibits access to pets.